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Error: Invalid format for short nick name

Any idea what this mean?
I have a Brother MFC 9440CN, but I cannot print anything! An error message of "Invalid format for short nick name" shows no matter what I try to print from Safari, Preview, Excel, etc. I have deleted the printer and re-adding it, but it still does not work. I have tried connecting it directly via USB as opposed to via my ethernet network. I have run Software update. I have checked Brother web site but can see nothing of any use. I have the same problem on both my desktop (a Mac Pro) and a laptop (MacBook Pro). Any suggestions?

Mac Pro, Mac OS X (10.6)

Posted on Sep 1, 2009 2:52 PM

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28 replies

Sep 1, 2009 4:18 PM in response to ryu_syd

Hi, ShortNickName is an entry in the ppd file (driver in this case) for your printer. I can suggest 2 solutions that may work for you. One of which is more destructive than the other...

1. Non destructive - Is "Generic PCL Laser Printer" available to you as a choice in Add Printer
From Print & Fax preferences select the + button.
In the default list find the printer you are interested either connected thru USB or on your network.
When you click on the "Print Using:" popup menu do you see "Generic PCL Laser Printer"?
If so, select it, and in the Name text field enter "something other than you have for a name. Say, test.
Click the Add button
NOTE: this may complain that you have a printer by the same name - ignore that warning - You won't get that warning if you have deleted that printer before doing this

Can you print?

This should get you started.

Sep 2, 2009 3:44 AM in response to ryu_syd

I have found the solution - essentially, delete all Brother software and run Software Update again.

I think the problem is that older Brother software (including drivers) was creating the conflict. Therefore, the solution is to delete these software. The steps I follow, as far as I can remember the order:
1. Goto /Library/Printers folder and delete the "Brother" folder
2. Goto /Preference folder and delete the "Brother" folder (I don't think this is essential, but I delete this folder anyway.)
3. Open Print & Fax in Preference and delete the Brother printer and then re-add them
4. Run Software Update - this will then download and reinstall the now missing Brother drivers (those that were deleted under step 1)
5. Restart the computer

The printer now works!

Sep 3, 2009 10:56 AM in response to ryu_syd

I found out a couple of things when I ran into this problem using the Brother MFC-885CW. (Initially I was able to print right after the upgrade to Snow Cat but had to reinstall Rosetta then the Brother ControlCenter software CD to get the scanner back up and running.) Anyway, when I tried to print after that I received the "Invalid format for short nick name" error message as well.

First, apparently when you delete the Printer directly in Sys Pref: Print & Fax it automatically deletes the Library/Printer & Preference files.

Second, in Print & Fax I clicked on the "+" Add button and then when the Add Printer window showed up I went to Print Using "Brother MFC-885CW CUPS v.1.1" rather than just Brother MFC-885CW CUPS. In other words, if you add printer (in my case) Brother MFC-885CW-1 instead of Brother MFC-885CW only it should print. Apparently the v1.1 and -1 suffix may be the key. (At this point, admittedly, I have not tried scanning again.) Hope that this helps... ; )

Sep 11, 2009 12:47 PM in response to TC brah

THANK you! This actually worked- just adding the same printer again did the trick.

I noticed that the printer icon is the old 'standard' one from pre-Snow Leopard... the new driver (which I downloaded at least 3 times) that generates an icon that looks like my MFC 7440N didn't work, even after I installed the new OS 10.6.1 update which was supposed to address printer issues...

Oct 6, 2009 9:10 PM in response to weblady

Hi
I got round this by :
delete the printer in the printer fax settings pane
click +
this time set up the printer using the ip address tab ie not bonjour
it offers the correct ip address for me so i set line printer daemon
it automatically then sets for me (MFC 8870DW) cups driver
Voila
I tried all the above methods
i deleted all the drivers
downloaded the drivers from apple
downloaded the drivers form brother
messed everthing up for about 6 hours then came across the above method

Works for me hope this helps
:)))
Andy

Dec 2, 2009 2:28 PM in response to bellepepper

Funny... I had a similar experience trying to get my MacBook to talk to my MFC-885CW over IP. I had tried to use the newer CUPS driver package- the one for Snow Leopard- but ended up having to delete all of those drivers from the library and go for the v1.1 CUPS drivers. Apparently there's something fishy going on in the newer version; seems like a lot of people are using v1.1.

Has anybody else found the CUPS 1.1 drivers to be excruciatingly slow??

Error: Invalid format for short nick name

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