Skip navigation
This discussion is archived

Copying to Network Drive Error code -36

100427 Views 199 Replies Latest reply: Apr 8, 2010 8:35 PM by Robert Bosch RSS
1 2 3 ... 14 Previous Next
MacUser4_20YRS Level 1 Level 1 (15 points)
Currently Being Moderated
Sep 1, 2009 3:01 PM
Anyone else having any problem copying to a shared network drive on Snow Leopard?

Every time I copy to out corporate shared network drives, I get an Error -36

"The Finder can’t complete the operation because some data in “file name” can’t be read or written.
(Error code -36)"

Can anybody hep with this? It started ONLY AFTER upgrading to Snow Leopard.
MacPro 3.0 Xeon, MacBook Pro 17" C2D, MacBook Pro 15" LED C2D, Mac OS X (10.5.4)
  • atrv7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 2, 2009 9:12 AM (in response to MacUser4_20YRS)
    same problem, so frustrating, let me know if you find a solution, by any chance are u using smb to mount/connect to the network drive (mine is a win xp machine)
    MB Aluminum, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 2, 2009 9:44 AM (in response to atrv7)
    Hi, I am having the same problem. In my case, my network share (a Time Capsule I use for sharing, not backups) uses AFP. I have only experienced the problem with applications, not with ordinary files. I have tried to repair disk permissions but this does not help, and I have checked the file permissions for some files, but this is not the issue. One workaround I have found is to create a compressed version of the application and copy the compressed version to the network share.

    If you could provide more information about the cases where you have experienced the problem, that would be helpful: what kind of file(s), what kind of network drive, how you are mounting (AFP, SMB, etc.).
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • imrdata Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 2, 2009 2:02 PM (in response to MacUser4_20YRS)
    I just experienced the same. I have a shared drive on a network and prior to SL I was able to copy back and forth no problem. Now, error code -36. I guess we are all the beta testers for SL. I am having some other weird issues, I think I am going to have to revert back to Leopard.
    Late 2008 Macbook, Mac OS X (10.5.8), 2,4 GHZ, 4GB RAM, 320 GB HD
  • atrv7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 2, 2009 2:55 PM (in response to imrdata)
    I have spent a couple hours with Apple tech support and they seemed to know less than me about the issue. So here is my problem again in more detail:

    1. When copying files between my snow leopard machine and my windows xp machine over smb I get error code -39.

    2. When copying files between my snow leopard machine and my other macbook running 10.4.10, the file transfer gets stuck at zero kb.

    3. No problems copying files between 10.4.10 macbook and win xp machine over smb.

    I have tried via wired ethernet connection as well as over wireless and encounter the same problems. I have not tried a direct connection between the snow leopard computer and either the win xp machine or the other macbook running 10.4.10 because I do not have a crossover cable, if someone does, can they try it and see if they get the same problem? This cant be a universal problem as it is a far too big flaw and 10.6 would never have been released if you couldn't copy files across the network. I'm thinking that in the upgrade, some software is not compatible and is somehow complicating the transfer of files across the network. Could it be something to do with permissions? Anyone have any clues?

    here is a screenshot of the issue:
    http://www.zshare.net/image/650432085a7911cd/
    MB Aluminum, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 2, 2009 3:04 PM (in response to imrdata)
    Hi, if you're having these problems, could you provide the following information:

    1) What type of files cause the problem - Applications, ordinary files, etc.
    2) What kind of network storage is involved - Time Capsule, an OS X server, another type of server
    3) Can you copy the file to another Mac via the network?
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • atrv7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 2, 2009 3:23 PM (in response to atrv7)
    oops i meant error code 36, not error code 39
    MB Aluminum, Mac OS X (10.6)
  • atrv7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 2, 2009 3:26 PM (in response to MacUser4_20YRS)
    guys I am having a bit of a breakthrough as I am able to copy to one of the volumes on the windows xp machine fine, I think it might have to do with the characters in the name of the sharepoint, try getting rid of any spaces or brackets
    MB Aluminum, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 2, 2009 3:50 PM (in response to atrv7)
    Can you be more specific? I am experiencing the -36 error with a mount point called "share" on a server called "500GB Time Capsule". For me, it happens with a couple of files but not most.
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 2, 2009 3:52 PM (in response to gglockner)
    Also:

    4) What protocol are you using to connect to the share: AFP, SMB, etc.
    5) Have you successfully copied other files to the same server? If so, try to describe the differences in these files (name, size, type, permissions, etc.)
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • gglockner Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 2, 2009 3:58 PM (in response to MacUser4_20YRS)
    In my case - all of the files that I can't copy are packages. I opened up the packages and noticed that they contain some aliases (pointers) to other files; when I delete these pointers, I am able to copy the files.

    This isn't a workaround by any means, but hopefully some Apple engineers are reading this thread and might find this useful.
    iMac, MacBook, iPhone, AppleTV, several iPods, Mac OS X (10.6)
  • coldrick Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 3, 2009 3:59 PM (in response to gglockner)
    I have an OpenSolaris system with smb shares: simple names, no spaces or special characters. From my Snow Leopard systems, I can create folders on the share, but I can't copy any files: when I try, the file gets created, but never gets beyond 0kb before I get Error code -36
    MacBook Pro, Mac OS X (10.6), Mac Pro
  • rust_ita Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 3, 2009 5:34 PM (in response to MacUser4_20YRS)
    same problem here.

    Connected to a machine with XP Pro with a shared folder on an external drive ( connected via firewire ).
    If I try to copy/move a file from Snow Leopard to the shared folder, I'll get the error -36.
    No problems copying from Windows to Snow Leopard.

    and... no problems copying from Snow Leopard to Windows if the shared folder is located in the internal hard drive.

    (no problems with Leopard)
    Macbook 4,1, Mac OS X (10.6)
1 2 3 ... 14 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.