Copying to Network Drive Error code -36

Anyone else having any problem copying to a shared network drive on Snow Leopard?

Every time I copy to out corporate shared network drives, I get an Error -36

"The Finder can’t complete the operation because some data in “file name” can’t be read or written.
(Error code -36)"

Can anybody hep with this? It started ONLY AFTER upgrading to Snow Leopard.

MacPro 3.0 Xeon, MacBook Pro 17" C2D, MacBook Pro 15" LED C2D, Mac OS X (10.5.4)

Posted on Sep 1, 2009 3:01 PM

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Posted on Jan 9, 2010 4:35 PM

I'm not sure if anyone have already posted this (long thread), but here's how I learned to remedy Error code -36 issues. The problem, I've found is when you copy files from non-apple formatted (HFS) devices (FAT32 windows drives, thumbdrives, smb or nsf network shares etc) into a Mac and then at some later point try to copy them back into those non-HFS devices.

It's something to do with the ._ files that get generated and then not properly restored. The solution I've found whenever an Error code -36 error appears is to open the troublesome folder (or folder containing the files) that Finder refuses to copy in a Terminal, run the command dot_clean and then try the copy again. It always works.
199 replies

Jan 4, 2010 12:50 PM in response to CarCode

I'm glad you find my posts so amusing.

The bottom line is, these are user-to-user forums, Apple engineers do not officially read them or reply to posts here except on their own time.

If you want an official response from Apple to an issue, you must contact AppleCare or join ADC and file a bug report.

Apple tests their software extensively. There are literally tens of thousands of ADC developers who test new releases along with those recruited explicitly to beta test software, both major releases and individual OS updates, such as 10.6.1, 10.6.2, etc.

But of course, testing doesn't catch everything, and when issues arise, they need to be reported to Apple, and (once again) AppleCare and the *Bug Reporter* are the mechanisms through which that happens.

So what, precisely, have I said that is confusing and/or amusing to you?

Complaining about an issue in these forums is like asking a big group of friends if they know how to fix an issue or if they're seeing the same problems. But asking why Apple doesn't take notice and do something is like having a problem with your car and being mad at its manufacturer for not fixing it without ever taking it into the dealer to be looked at - cathartic perhaps but not an effective way of arriving at a solution.

Jan 13, 2010 1:37 PM in response to TripleChime

Correct, it seems there are different reasons for error code -36. Some people can't even copy, other like me can't launch a file which has worked before.
It might be possible the password settings for smb clients are the reason for copy failures.

So copying works here back and forth with windows computers, linux computers and a NAS via smb with no problems.

However launching a file with Finder from smb clients (e.g. open a picture in Preview) works with the smb computers but not when the file sits on the NAS. The thumbnail is shown in Finder but Preview fires up an error message: Preview could not be started, error -36.

Before the update to Snow-Leopard it has worked however.

Because anything works fine with the other clients but not with the NAS, I guess there is some trouble of different Samba versions between Snow-Leopard and the Samba version running on the NAS. Samba version has changed with Snow-Leopard, but I can't change the Samba version of the NAS to make things running as before.

Feb 5, 2010 2:48 PM in response to herveyw

herveyw,

Thank you so much for posting that link to the apple article. I took the steps listed for disabling the stream, and now I have the functionality of my NAS back without having to ftp files to and from my local drive.

BTW, for those that might be wondering, I have a NexStar LX NAS box and this worked.

Sep 2, 2009 10:09 AM in response to gglockner

I notice other abnormalities when logging into a shared disk, it sometimes lets me log in to the network, as we have security built in to our corporate network, but after I authenticate, it doesn't show me on the disk or folder, I have to re-click the path on my favorites, and it will take me there.

But I still cannot copy to the shared folder at all without the -36 error....

Sep 2, 2009 2:55 PM in response to imrdata

I have spent a couple hours with Apple tech support and they seemed to know less than me about the issue. So here is my problem again in more detail:

1. When copying files between my snow leopard machine and my windows xp machine over smb I get error code -39.

2. When copying files between my snow leopard machine and my other macbook running 10.4.10, the file transfer gets stuck at zero kb.

3. No problems copying files between 10.4.10 macbook and win xp machine over smb.

I have tried via wired ethernet connection as well as over wireless and encounter the same problems. I have not tried a direct connection between the snow leopard computer and either the win xp machine or the other macbook running 10.4.10 because I do not have a crossover cable, if someone does, can they try it and see if they get the same problem? This cant be a universal problem as it is a far too big flaw and 10.6 would never have been released if you couldn't copy files across the network. I'm thinking that in the upgrade, some software is not compatible and is somehow complicating the transfer of files across the network. Could it be something to do with permissions? Anyone have any clues?

here is a screenshot of the issue:
http://www.zshare.net/image/650432085a7911cd/

Sep 2, 2009 3:10 PM in response to gglockner

1) What type of files cause the problem - Applications, ordinary files, etc.

Ordinary files. PDF, Framemaker from Windows XP machine, log files, JPG images

2) What kind of network storage is involved - Time Capsule, an OS X server, another type of server

Other Server and Virtual Servers on Corporate network. Windows, Apache and other servers.

3) Can you copy the file to another Mac via the network?

YES copied fine to my macbook pro on network, running SL.

Message was edited by: MacUser4_20YRS

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Copying to Network Drive Error code -36

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