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MacBook Pro Battery 'Service Battery' after Snow Upgrade

MacBook Pro Battery 'Service Battery' after Snow Upgrade

Way to many people are reporting this to just be failed batteries unless we all got them form the warranty program at the same time. I rather think its an issue with the upgrade.

Note that the KB fix did not help my machine so this needs more trouble shooting.
Any help would be great.

MacBook Pro, Mac OS X (10.6)

Posted on Sep 1, 2009 5:28 PM

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1,559 replies

Aug 31, 2011 7:21 AM in response to TopSteve

One thing I have noticed is that if I run down the battery and shut down, then charge it while the laptop is off, it will get over an 80% charge. If I run down the battery and let it charge in sleep mode, it will only get less than 60% charge and show "service battery". I only have 82 cycles, but I am not sure if I bought the battery from Apple or from another vendor, which is why I am not sure about taking it in to the Apple store.

Oct 18, 2011 3:25 AM in response to Jem_n_i

I had the same problem two weeks ago. I contacted apple service and told me that as my battery had more than one year, they could not replace it for free, although my battery only had 208 cycles and they expect the battery to work for at least 300.

I tried all the workarounds in the forum and finally I got the problem solved.

What it worked for me was:

-Calibrate battery

-Reset PRAM

-Reset SMC

I performed the sequence two times and then, I did something slightly different.

Before the last reset of the SMC, obviously I remove the battery that was fully charged (green led). Then I pushed the power button for 5 seconds but instead replace the battery and switch the MBP on, switched it on without battery. After the system finished its start up I put the battery and the warning had disappeared. I tried this before with the battery at 99% and it didn’t work. Seemed as if it was very important that the battery is full-charged for the system to recognize it as a healthy one.

Hope it helps as your advices helped me.

Feb 18, 2012 5:37 PM in response to blieux

The battery issue with Snow Leopard is a problem. I noticed after I installed Snow Leopard the Service Battery Icon came on and then I lost battery life. Today I noticed that my track pad was not responding and sure enough the battery has become swollen and will not fit anymore. I would like to inquire about the response from Apple. What should effected users do and will this be covered at all. I just made the change to 10.7.3


MacBook Pro (4,1), Mac OS X (10.7.3), 2.5Ghz Dual Core / 6 GB

Apr 11, 2012 1:12 AM in response to Diana Iriz

Leaving a MacBook Pro "charging all night" is NOT a problem. It is OK to leav the computer plugged into the mains all the time. As for the "service battery" that is a problem, I assume its's "new" and not "second hand new" If you live near an Apple store or authorised dealer tack it to them and they will check to MacBook Pro out and replace the battery. If you don't live near an Apple store ring Apple explain you MacBook Pro is saying "Service Battery" and ask them to send a replacement battery.


Your battery is faulty and it is NOT the "......left it charging....." that's caused it.


Hope this helps

Nov 19, 2012 4:04 PM in response to stevefrombirmingham

I've been getting the "service battery" notification since I upgraded to Mountain Lion about 2 weeks ago.

I have a 3 years old MBP, health 75% (it occasionally switches back to 77 or 78), 283 cycles.

I bought a new charger but that didn't help. The strange thing is that if the charger is plugged in and according to the battery icon the battery should be charging and the number (actually a percentage in ML) next to the battery icon is either like only 97, 98 or 99 %, but clicking on it, to see the detailed information it says, the battery is fully charged..

MacBook Pro Battery 'Service Battery' after Snow Upgrade

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