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  • 1,485. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    marysplacestudio Level 2 Level 2 (385 points)
    I am running a November, 2008 MacBook Pro, 2.6Ghz. I thought my battery was kaput because it was only running for about an hour and a half (and I was getting a "Service Battery" warning). I can't say for certain, but it seemed to start after upgrading to 10.6.6.

    So I just bought a new battery. I had about 3:30 hours charge the first time I unplugged it. Now, I'm getting about 1:30... and just this morning, the Service Battery warning is back. This is only the fifth time I've run the laptop (since buying the battery 3 weeks ago) on battery alone. I have run the battery condition procedure three times, but it has done squat.

    And then I found this forum.

    So.... can some generous soul tell me (since reading 100 pages is not an option) if there is a solution to this yet?
  • 1,486. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    Merak Level 1 Level 1 (5 points)
    A quick answer?
    NO

  • 1,487. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    marysplacestudio Level 2 Level 2 (385 points)
    An even quicker reaction:

    "UGH"

    P.S. Are these batteries actually damaged, or is this a software issue?
  • 1,488. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    Allen Ngo Level 1 Level 1 (0 points)
    My battery looks like it just took a hit, it used to charge all the way to 100%, and now it will only go to 97%.

    But the battery life shows it has 46% life left, this looks wrong as the last time I looked a few months ago it was still in the high 90s for battery life.

    Message was edited by: Allen Ngo
  • 1,489. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    Practical Person Level 1 Level 1 (0 points)

    After upgrading to Snow Leopard my battery got the Service Battery message about 8 months of upgrading. I figured I either had a bad battery, or since I used my MacBook away from a power source frequently I figured that could have done it too.

     

    After comming to this conclusion I bought a new $150 battery. Now its been 9 months (still running Snow Leopard.) I am now I have a battery with the same Service Battery Message. This time I ran the battery just like Apple said. Its not me its something else.

     

    If all these reply are not getting Apple's attention I hope this does. When Windows Vista came out all my friends downgraded back to XP. Thats quiet frankly embaressing. I'm going to downgrade back to Leopard so I don't have to buy another battery, REALLY Apple?

     

    I live by Mac because they work and I'm willing to spend extra money for that. This problem has gone on for about 2 years when this is a simple fix, they fixed it in Leopard Apple can do it in Snow Leopard; if this continues with Lion I'm going back to Windows, at that point Microsoft is screwing us less.

     

    Im using a Macbook (5,1), Mac OS X (10.6.7), 2.4 Ghz Dual Core Duo / 4GB

    Soon to be Mac OS X (10.5) apparently

  • 1,490. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    Practical Person Level 1 Level 1 (0 points)

    For everyone who doesn't want to read through many post the Answer is:

     

    Apple support people say that Snow Leopard (10.6) doesn't have a patch for the battery issue, so you have to downgrade to Leopard (10.5) since that has the patch so the battery doesn't freak out.

     

    Oh and my Windows 7 partition finds nothing wrong with the battery.

     

    Way to go Apple?

  • 1,491. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    jkfromsaskatoon Level 1 Level 1 (0 points)

    This is so ridiculous! I am having the same problem. I can't believe a fix cannot be issued.

  • 1,492. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    SuperSizeIt Level 3 Level 3 (570 points)

    Aside from the "Service Battery" issue when upgrading to Snow Leopard on our MBP 2008, Apple has still to issue an admission to the blinking screen when on "Better Battery" mode. I think with all the success of iPhone, iPad, iPods and Apple growing tremendously, they are now in the same mindset as Microsoft and other big successful businesses.  Why bother fixing these issues so that we don't leave the platform. Whats a few losers like us to deal with. We can abandon the Mac platform and no big loss to Apple.

  • 1,493. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    Ianbolton Level 1 Level 1 (0 points)

    so after a 100 pages of people's battery issues and several updates to Snow Leopard released there's still no fix. This is terrible. My laptop has been well maintained and looked after and now without the power lead plugged in my laptop will go from 98% power to complete shut down totally unexpectedly. It's terrible.

     

    Are we saying here that if I downgrade to Leopard it will fix this, then I can reinstall Snow Leopard?

  • 1,494. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    dacohen Level 1 Level 1 (0 points)

    I wonder if the upgrade to Lion will resolve this problem. I kind of doubt it, since they probably would have just put it as a fix in SL. But hey, it's possible.

  • 1,495. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    gc505 Level 1 Level 1 (0 points)

    I haven't read all 100 pages yet.. Has anyone mentioned "Class Action" yet? Seems appropriate to me, but I'm not a lawyer, I'm a Macbook Pro owner who is afraid to unplug his laptop, and is demanding a reply from the Mothership.

  • 1,496. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    TopSteve Level 1 Level 1 (65 points)

    Frist sorry for the spelling I am dislex.....

     

    I had two batterys fail on me and the way thay failed seem two strange to be coinstance. 

    To keep this post short hears the order that things happend on my old style 15" MBP

     

    battery good for 2 hours

    OS  X 4 installed

    upgrade to OS X 5

    Calibrate Battery

    Battery good for 3 hours

    Clean install OS X 6

    Battery working fine lasts for 2.5 hours

    update 6.1  still ok,  6.2 OK, 6.3, from 6.3 to 6.7 did not notis a change

    from 6.7 on battery started to fail

    got battery checked and replased in Apple store in UK

    6 months latter

    had to do a clean install of OS X 6    (How I wish I had removed my nice new battery)

    did all the updates in 1 day and new battery started to fail.

     

    I cant find out whats going on.

     

    I am now living on a Greek island and it is so dificalt to find a place that will replace my 6 mouth old battery without paying over two times the UK cost not to menshon the travel costs so a battery that should be free (replaces some thing under 6 mounths) in the UK will cost me over €250

     

    Apple please offer to HELP

  • 1,497. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    NJDH Level 1 Level 1 (0 points)

    Try resetting the PRAM.

     

    It eliminated the service battery error message on mine. I'm not sure how long it will actually run on the battery though since I haven't left it off the power supply long enough to drain it yet.

     

    Somewhere in this forum someone had a link to a page outside Apple that suggested the PRAM fix. I can't find the link now.

  • 1,498. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    dacohen Level 1 Level 1 (0 points)

    Here is how to reset the PRAM, but FWIW it didn't do anything for me. (17" Early 2009 MBP / SL)

  • 1,499. Re: MacBook Pro Battery 'Service Battery' after Snow Upgrade
    ryanfromoakland Level 1 Level 1 (0 points)

    Rockin' a 2008 MBP aluminum unibody model A1286.  I recently "upgraded" to Snow Leopard when I did a HD swap on my machine (went from the 320gb stock Toshiba SD to a 500GB WD scorpio black, or something like that). My MBP experienced sudden shut downs as well as a "service battery" notice.  At first, I thought it was the hard drive I purchased, but I also bought an identical model HD for my gf's 2007 MBP, which is still using Leopard.  She hasn't had a sudden shutdown since the swap several months ago.  In addition, she doesn't have the Service Battery indicator, whereas my MBP does.

     

    From reading several threads on the Apple Support Communities, it seems that the upgrade to Snow Leopard is responsible for both the Service Battery issue as well as the sudden shut down issue when using the MBP w/o the AC magadapter connected.

     

    This is really upsetting, because now most MBP owners who upgraded their machines to Snow Leopard own a very expensive, low performance Macbook Pro Desktop computer.  What is the point of having a MacBook when it can't operate as expected without its power adapter? 

     

    I've tried recalibrating the battery as well as reseting the System Management Controller (SMC) with no luck. Addressing PRAM didn't seem to do anything for anyone, so I did not try it.

     

    As an experiment, I purchased a 256 Crucial SSD drive from Amazon. My logic was that if the SSD consumes less power than a conventional HD, as well as generate less heat than a conventional HD (less or no moving parts in a SSD HD) overall, my system would be less demanding of the battery as well as maintain lower temperatures, and thus eliminating sudden shutdowns.  This is not the case.  FYI, with the SSD in my computer, I had to go into energy preferences to disable putting the HD to sleep, as well as going into Terminal to disable the sudden motion sensor (SMS).

     

    I plan on returning the battery I purchased, since it did not seem to help most users who attempted that solution.  It seems like this issue can only be resolved by 1 of 2 things:

     

    1. Lion OS resolves the issue
    2. Upgrade for Snow Leopard OS resolves the issue

     

    This doesn't give me a whole lot of confidence, as both require crossed fingers.

     

    Hope my experience helped out others who were thinking about doing what I have done.  Would be happy to answer any questions.

     

    -Ryan

     

    FYI - I should add that my battery shows 143 cycles from System Profiler at the time of writing this post.