blieux

Q: MacBook Pro Battery 'Service Battery' after Snow Upgrade

MacBook Pro Battery 'Service Battery' after Snow Upgrade

Way to many people are reporting this to just be failed batteries unless we all got them form the warranty program at the same time. I rather think its an issue with the upgrade.

Note that the KB fix did not help my machine so this needs more trouble shooting.
Any help would be great.

MacBook Pro, Mac OS X (10.6)

Posted on Sep 1, 2009 5:28 PM

Close

Q: MacBook Pro Battery 'Service Battery' after Snow Upgrade

  • All replies
  • Helpful answers

Previous Page 2 of 104 last Next
  • by Robert Newton1,

    Robert Newton1 Robert Newton1 Sep 6, 2009 8:07 AM in response to tiefschwarz
    Level 1 (5 points)
    Sep 6, 2009 8:07 AM in response to tiefschwarz
    So what would a typical course of action be in the type of a situation? Have our batteries been damaged? Are Apple responsible for replacing them?

    I know my MBP is nearly two years old, but I wasn't having this problem before I installed Snow Leopard.
  • by Robert Newton1,

    Robert Newton1 Robert Newton1 Sep 6, 2009 8:18 AM in response to Robert Newton1
    Level 1 (5 points)
    Sep 6, 2009 8:18 AM in response to Robert Newton1
    I've just noticed that my MBP is shutting down at 72% now whereas it was 62% when I installed Snow Leopard.
  • by tiefschwarz,

    tiefschwarz tiefschwarz Sep 6, 2009 3:49 PM in response to blieux
    Level 1 (0 points)
    Sep 6, 2009 3:49 PM in response to blieux
    Grin and bare it for now I guess. It looks like this is a problem with the software, not the batteries. Ergo, replacing the battery wouldn't help the problem, it just makes it manifest at a different (battery) level.
  • by fifelfoo,

    fifelfoo fifelfoo Sep 6, 2009 9:26 PM in response to blieux
    Level 1 (0 points)
    Sep 6, 2009 9:26 PM in response to blieux
    I also have this problem. The battery itself went into flash mode, the system shut down without grace, and the battery is running hot while "charging".
  • by Steve Oliver,

    Steve Oliver Steve Oliver Sep 7, 2009 11:00 AM in response to blieux
    Level 1 (0 points)
    Sep 7, 2009 11:00 AM in response to blieux
    You aren't alone obviously - mine was fine before SL now I have 'Service Battery' too on a machine just over a year old. I'm hoping that it is purely software too, too many things not right with SL!

    Steve
  • by StaS Bandol,

    StaS Bandol StaS Bandol Sep 7, 2009 1:35 PM in response to Steve Oliver
    Level 1 (0 points)
    Sep 7, 2009 1:35 PM in response to Steve Oliver
    Same problem here:

    Model Identifier: MacBookPro4,1
    Battery Information:

    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 439
    Fully charged: Yes
    Charging: No
    *Full charge capacity (mAh): 462*
    Health Information:
    *Cycle count: 75*
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 12441





    Service battery after only 75 cycles?
    Shutdown in max 20 min without warning...
    I hope a fix for this Apple,

    StaS

    Message was edited by: StaS Bandol
  • by Infotainment,

    Infotainment Infotainment Sep 7, 2009 1:39 PM in response to blieux
    Level 1 (0 points)
    Sep 7, 2009 1:39 PM in response to blieux
    I had the same problem after updating to 10.6

    However, my battery service warning mysteriously disappeared.

    My battery's info looks perfectly normal:

    Charge Information:
    Charge remaining (mAh): 1592
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4399
    Health Information:
    Cycle count: 146
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): -2050
    Voltage (mV): 10945
  • by sasaldivar,

    sasaldivar sasaldivar Sep 7, 2009 7:38 PM in response to blieux
    Level 1 (0 points)
    Sep 7, 2009 7:38 PM in response to blieux
    Wow... good thing I checked here... was about to order a new battery... Also, I have noticed that my MBP is running HOT... much hotter than normal...
  • by Brycerocket03,

    Brycerocket03 Brycerocket03 Sep 7, 2009 8:45 PM in response to sasaldivar
    Level 1 (75 points)
    Sep 7, 2009 8:45 PM in response to sasaldivar
    My MacBook Pro (1,1) is showing the same thing. I had the battery replaced a few years ago but @ 4092 mAh full capacity, I would figure it is fine. It has been running hot lately though
  • by Infotainment,

    Infotainment Infotainment Sep 7, 2009 10:24 PM in response to Infotainment
    Level 1 (0 points)
    Sep 7, 2009 10:24 PM in response to Infotainment
    Infotainment wrote:
    I had the same problem after updating to 10.6

    However, my battery service warning mysteriously disappeared.

    My battery's info looks perfectly normal:

    Charge Information:
    Charge remaining (mAh): 1592
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4399
    Health Information:
    Cycle count: 146
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): -2050
    Voltage (mV): 10945


    Nevermind my previous post. The service battery warning has returned!
  • by Sammyboy,

    Sammyboy Sammyboy Sep 7, 2009 11:48 PM in response to Infotainment
    Level 2 (170 points)
    Sep 7, 2009 11:48 PM in response to Infotainment
    Mine Too Is doing the Same thing.

    After install I had the Service Battery Come on. Acted weird Charge only lasted an hour maybe? So I did a Calibration.. That didnt fix it.. So I Did a Full Charge. And Then the other day i was on Battery Power and Noticed it was jumping around time wise. and bumped me up to 3hr remaining. and Service Battery indicator went away.

    Been like that for a few days.. Today I UnPlugged and it came back on. And Its taking longer than Normal to Charge Back.

    Im about 99.9% sure my Battery is not bad. As I Did not have any battery issue prior to installing Snow Leopard. In Fact If I Run Leopard from my external drive the Battery Charges at normal speed. So I Know its Snow Leopard Causing the issue.
  • by Sammyboy,

    Sammyboy Sammyboy Sep 7, 2009 11:51 PM in response to Sammyboy
    Level 2 (170 points)
    Sep 7, 2009 11:51 PM in response to Sammyboy
    I Forgot to Add .. Not that its of any help I Dont think

    Snow Leopard :

    Battery Information:

    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0003
    PCB Lot Code: 0000
    Firmware Version: 102a
    Hardware Revision: 0400
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 3737
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 3901
    Health Information:
    Cycle count: 77
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 405
    Voltage (mV): 12612
  • by David Nichols,

    David Nichols David Nichols Sep 8, 2009 10:22 AM in response to blieux
    Level 1 (5 points)
    Sep 8, 2009 10:22 AM in response to blieux
    Same thing for me. MBP 4,1. I have two batteries, both of which were working fine in Leopard. After SL upgrade, I get the "not charging" and "service battery" message on the battery that was in the chassis during the upgrade. Only 139 charge cycle count. Other battery works fine when installed. No solutions though? 10.6.1?
  • by Mark Solario,

    Mark Solario Mark Solario Sep 8, 2009 10:35 AM in response to blieux
    Level 1 (0 points)
    Sep 8, 2009 10:35 AM in response to blieux
    so does anyone know if Apple is going to do anything about this, or should I go back to Leopard?

    I never used to notice the fan on this thing , now I hear it all the time.

    Message was edited by: Mark Solario
  • by sasaldivar,

    sasaldivar sasaldivar Sep 8, 2009 6:05 PM in response to Mark Solario
    Level 1 (0 points)
    Sep 8, 2009 6:05 PM in response to Mark Solario
    Well, after doing the SMC reset and letting the battery charge completely, the message is GONE... not sure if it's coincidental or not... AND it's showing a FULL CHARGE CAPACITY of 4601mAh... yesterday, it showed 3800mAh... my cycle count is 185. I'm sure it will change...
Previous Page 2 of 104 last Next