blieux

Q: MacBook Pro Battery 'Service Battery' after Snow Upgrade

MacBook Pro Battery 'Service Battery' after Snow Upgrade

Way to many people are reporting this to just be failed batteries unless we all got them form the warranty program at the same time. I rather think its an issue with the upgrade.

Note that the KB fix did not help my machine so this needs more trouble shooting.
Any help would be great.

MacBook Pro, Mac OS X (10.6)

Posted on Sep 1, 2009 5:28 PM

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Q: MacBook Pro Battery 'Service Battery' after Snow Upgrade

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  • by sferrari1234,

    sferrari1234 sferrari1234 Jan 8, 2010 12:16 AM in response to Rod Hagen
    Level 1 (0 points)
    Jan 8, 2010 12:16 AM in response to Rod Hagen
    Ah, sure enough a typo in my other posting: It's a 15" MBP, not a 13". Thanks for the correction.

    As for the rest of your replies, I will resist the urge to feed the troll.
  • by Rod Hagen,

    Rod Hagen Rod Hagen Jan 8, 2010 12:33 AM in response to sferrari1234
    Level 7 (31,985 points)
    Jan 8, 2010 12:33 AM in response to sferrari1234
    Ah! Trolls! Indeed. There seem to be quite a few of them about in this thread and other similar ones, I'm afraid, sferrari! Never spent any time under bridges myself, though, and precious little hanging long lines behind boats to catch the unwary (apart from the occasional piscine tailor/bluefish)!.

    Cheers

    Rod
  • by ajophoto,

    ajophoto ajophoto Jan 8, 2010 1:43 AM in response to Rod Hagen
    Level 1 (0 points)
    Jan 8, 2010 1:43 AM in response to Rod Hagen
    Just to be sure the message keeps getting rammed through so some one at Apple ensures the problem is fixed, here are by bat stats:

    Battery Information:

    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 1732
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 1806
    Health Information:
    Cycle count: 45
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): -28
    Voltage (mV): 12353

    This is my second battery in this machine. The last died and was replaced a year ago because of an issue with 10.5.6 which killed my airport connection too. Airport works fine under SL, but battery is still an issue and at 45 cycles, my battery should be no where near dead.

    Keep posting people. 54 pages of complaints if clearly not enough!
  • by Smoker84,

    Smoker84 Smoker84 Jan 8, 2010 2:30 AM in response to blieux
    Level 1 (0 points)
    Jan 8, 2010 2:30 AM in response to blieux
    Hi, I've the same problem with the battery: 100 battery loadcycles and the battery capacity after SL is 885mAh! I've tried to calibrate, reset SMC and PRAM and a clean SL installation but nothing...
    I can't wait anymore, I need my laptop for work and I'm ready to buy a new battery but I would be sure that a new battery really fix the problem, it is so?

    Thx
  • by ajophoto,

    ajophoto ajophoto Jan 8, 2010 2:48 AM in response to Smoker84
    Level 1 (0 points)
    Jan 8, 2010 2:48 AM in response to Smoker84
    As far as I can see from responses on this list the answer is "no" a new battery is not the answer. The answer is a fix for the OS. So far Apple are not playing ball on this it seems.
  • by Alex Martin Ensemble,

    Alex Martin Ensemble Alex Martin Ensemble Jan 8, 2010 5:08 AM in response to blieux
    Level 1 (0 points)
    Jan 8, 2010 5:08 AM in response to blieux
    I have readen somewhere that 10.6.3 doesn't address this issue (yes: *Snow Leopard KILLS "pre-unibody" MacBookPro Batteries*)

    Seriously, how can I trust this computer brand anymore? My MacBookPro has to be always near a wall power source, what kind of "portable" machine is this? How can I safety work when my computer says that it has power for 45 min and suddenly shuts down without a warn?

    And before "someone" "insists" that the problem is a bad battery, I have bought a new one, which is being damaged after 3 days of use in SL (loosing charge...). I'm using the old battery in the meanwhile, waiting for a fix. But it seems it won't happen. And just in case, if somebody will advice me to downgrade, I will have a very funny time, I remember that we used to laugh at the company that launched Vista causing a lot of their users to go back to XP.

    It is really a shame that Apple stays silent on this. My actions will lead me to choose another "path" for my professional life and work. This company is always making fun of the guys at MicroSoft, and I can tell you that Windows 7 is not that bad, I have a Netbook running it, a Netbook that I bought at *219 Euros* with a trusty battery built in.

    I will dissuade everyone to buy Apple products whenever I have a chance.
  • by Rod Hagen,

    Rod Hagen Rod Hagen Jan 8, 2010 5:49 AM in response to Alex Martin Ensemble
    Level 7 (31,985 points)
    Jan 8, 2010 5:49 AM in response to Alex Martin Ensemble
    Yes, yes, Alex.

    Pigs might fly, too. If you want to be taken seriously then you need to tone the language down a little. The drama and the passion of it all just make such posts look like unbelievable nonsense I'm afraid.

    Still, I guess you are having fun!

    Cheers

    Rod
  • by rkovelman,

    rkovelman rkovelman Jan 8, 2010 6:01 AM in response to Rod Hagen
    Level 2 (320 points)
    Jan 8, 2010 6:01 AM in response to Rod Hagen
    Rod - Some people will never get it. I am still waiting the answer to my question, which the supposed trolls can not answer.

    Lets take SL out of the equation, if battery specs are 2000mAH when in new form there 5300mAH+ you don't think its either time for a new battery or a bad battery? Now throw on a 64 bit OS in to the mix with a bad battery. What do you think is going to occur...hmm let me see, random shut downs, not a lot of battery time, etc.

    An operating system is just telling you what the chip on the battery reports.
  • by Alex Martin Ensemble,

    Alex Martin Ensemble Alex Martin Ensemble Jan 8, 2010 6:27 AM in response to Rod Hagen
    Level 1 (0 points)
    Jan 8, 2010 6:27 AM in response to Rod Hagen
    Rod,

    My tone is correct, more than correct taking in consideration the situation we are experiencing. I also think that this board is not a place to "directly" talk to another user, and this is even worst if you are insulting and having such lack of respect for other's opinions. So, pigs might fly and a board like this should have some kind of "report user abuse" option.

    Your comments are worthless and I still haven't read a single word from you wich will lead to a solution or help anybody on the discussed topic. I really would advice to take your sarcasm and brilliant observations somewhere else.
  • by dustrho,

    dustrho dustrho Jan 8, 2010 6:39 AM in response to Alex Martin Ensemble
    Level 1 (0 points)
    Jan 8, 2010 6:39 AM in response to Alex Martin Ensemble
    In Alex's defense, I would have to agree with him. This is an open board to all to express their opinions, knowledge and help one another.

    The one thing I have to say about those thinking it's only a battery issue and has nothing to do with Snow Leopard, is that Apple sent me a brand new replacement battery that was supposed to fix my problem. Instead, I was sent another DEFECTIVE battery. Why in the world would Apple try fixing my problem with a DEFECTIVE battery?

    Eager to hear a response to that one.
  • by rkovelman,

    rkovelman rkovelman Jan 8, 2010 6:43 AM in response to Alex Martin Ensemble
    Level 2 (320 points)
    Jan 8, 2010 6:43 AM in response to Alex Martin Ensemble
    You have not read a single word he posts supposedly but you directly attack him for how he responded to you? Care to explain...
  • by rkovelman,

    rkovelman rkovelman Jan 8, 2010 6:49 AM in response to dustrho
    Level 2 (320 points)
    Jan 8, 2010 6:49 AM in response to dustrho
    Its a service part that came back from Sony. Sony must have tested it to be or thought to be ok, but it might have been over looked and sent back to Apple. Apple may or may not test them prior to sending to the customer. In your case that battery leaked through the system and you got another persons faulty battery. Stuff happens, call them back.
  • by Alex Martin Ensemble,

    Alex Martin Ensemble Alex Martin Ensemble Jan 8, 2010 6:54 AM in response to rkovelman
    Level 1 (0 points)
    Jan 8, 2010 6:54 AM in response to rkovelman
    Yes rk, the sentence reads like this:

    "I still haven't read a single word from you *wich will lead to a solution or help anybody on the discussed topic...*"

    So, I meant that, besides "insulting" me, he didn't contributed to find a solution.

    Anyway, I'm not here to waste my time with such "teenager" attitudes, I have seen enough "Apple Super Heroes" around. I just want my batteries back to their "Pre-Leopard" capacity, and I dont think that I have to buy a new MacBook Pro for that, right?
  • by dustrho,

    dustrho dustrho Jan 8, 2010 7:07 AM in response to rkovelman
    Level 1 (0 points)
    Jan 8, 2010 7:07 AM in response to rkovelman
    rkovelman wrote:
    Its a service part that came back from Sony. Sony must have tested it to be or thought to be ok, but it might have been over looked and sent back to Apple. Apple may or may not test them prior to sending to the customer. In your case that battery leaked through the system and you got another persons faulty battery. Stuff happens, call them back.


    I don't buy that at all. Apple should be testing replacement batteries (and even brand new ones for new hardware) prior to shipping them to customers. How can they NOT do that? So, I suppose it makes much more sense to completely screw with customers by letting those DEFECTIVE batteries "leak through the system," right?

    I'm not calling them back. I wasted ONE HOUR of my time speaking to three seperate Apple employees, all of which said I'm out of luck. So I suppose I'm not worth the $112 cost of a replacement battery.
  • by dustrho,

    dustrho dustrho Jan 8, 2010 8:02 AM in response to dustrho
    Level 1 (0 points)
    Jan 8, 2010 8:02 AM in response to dustrho
    Wow, Shigglyboo's last reply was removed from this thread. There was nothing in his post that should have caused his reply to be removed. What grade are we in?
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