blieux

Q: MacBook Pro Battery 'Service Battery' after Snow Upgrade

MacBook Pro Battery 'Service Battery' after Snow Upgrade

Way to many people are reporting this to just be failed batteries unless we all got them form the warranty program at the same time. I rather think its an issue with the upgrade.

Note that the KB fix did not help my machine so this needs more trouble shooting.
Any help would be great.

MacBook Pro, Mac OS X (10.6)

Posted on Sep 1, 2009 5:28 PM

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Q: MacBook Pro Battery 'Service Battery' after Snow Upgrade

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  • by Bullet618,

    Bullet618 Bullet618 Sep 13, 2009 6:20 AM in response to remraf
    Level 1 (10 points)
    Sep 13, 2009 6:20 AM in response to remraf
    Same issue here, happening on both my White MacBook and my MacBook Pro 4,1 (79 cycles). Running Leopard off of an external drive doesn't have this problem. 10.6.1 didn't fix this like I had hoped it would.
  • by Robb Neumann,

    Robb Neumann Robb Neumann Sep 13, 2009 8:03 AM in response to blieux
    Level 1 (0 points)
    Sep 13, 2009 8:03 AM in response to blieux
    Out of curiosity, has anyone here done a clean install of Snow Leopard and is still having these issues? I had originally intended to do a clean install, but wasn't presented with the option, and just did an update. I've been having battery issues since then, but I was curious if anyone tried an erase and install. Are you having these issues too?
  • by Robert Newton1,

    Robert Newton1 Robert Newton1 Sep 13, 2009 8:53 AM in response to Robb Neumann
    Level 1 (5 points)
    Sep 13, 2009 8:53 AM in response to Robb Neumann
    Yes, I did a clean install.
  • by Kenneth Gorelick,

    Kenneth Gorelick Kenneth Gorelick Sep 13, 2009 9:11 AM in response to Robert Newton1
    Level 3 (590 points)
    Sep 13, 2009 9:11 AM in response to Robert Newton1
    I had the same message. I took the laptop to the Genius Bar. They ran their own tests and determined that the battery was bad. It had 288 cycles, and I was under Applecare. They replaced battery for free. How much better can one do?
  • by origamiuk,

    origamiuk origamiuk Sep 13, 2009 10:31 AM in response to Kenneth Gorelick
    Level 1 (0 points)
    Sep 13, 2009 10:31 AM in response to Kenneth Gorelick
    In the face of no other experience they probably assumed it was the battery. But mine's only done 81 cycles and others have done more than 288. The common denominator is SL....
  • by Merak,

    Merak Merak Sep 13, 2009 10:39 AM in response to Bullet618
    Level 1 (5 points)
    Sep 13, 2009 10:39 AM in response to Bullet618
    this is very weirdo...cuz actually my battery, has a better performance on my mbp, iStatPro says battery health is 84% while yesterday it was 77%, and sometimes drops to 65%...

    it's also true that, the indicator changes while using the computer..i never experienced a sudden shutdown with no warnings...today my mbp, without running heavy tasks, wi fi on, browsing, no bt, lasted for more more than 4 hours, i updated to SL, no clean install, using an external iPod nano, restored with the SL image since my mbp has a faulty SD
  • by Robb Neumann,

    Robb Neumann Robb Neumann Sep 13, 2009 11:08 AM in response to Robert Newton1
    Level 1 (0 points)
    Sep 13, 2009 11:08 AM in response to Robert Newton1
    Thanks for the confirmation about the clean install, Robert. I appreciate it.
  • by Gevadoy,

    Gevadoy Gevadoy Sep 13, 2009 11:29 AM in response to blieux
    Level 1 (0 points)
    Sep 13, 2009 11:29 AM in response to blieux
    Same problem—takes forever to charge under SL, won't hold a good charge and Service Battery warning. Battery info:


    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 1725
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 2145
    Health Information:
    Cycle count: 128
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 348
    Voltage (mV): 12600
  • by Kenneth Gorelick,

    Kenneth Gorelick Kenneth Gorelick Sep 13, 2009 11:50 AM in response to Gevadoy
    Level 3 (590 points)
    Sep 13, 2009 11:50 AM in response to Gevadoy
    Your low charge capacity indicates that the battery is failing. The low cycle count suggests that the battery is defective. Bring it to a genius bar. If you are under warranty, or have applecare, you will probably get a new battery.
  • by chuwright,

    chuwright chuwright Sep 13, 2009 12:59 PM in response to Kenneth Gorelick
    Level 1 (0 points)
    Sep 13, 2009 12:59 PM in response to Kenneth Gorelick
    Under SL my charge capacity was around 3500, following rolling back charge capacity has increased to above 5000. SL is definately the culprit, as my battery and mbp are functioning as I would expect, charging correctly and discharging at around 5 hours. Would be interested to know if anyone who has replaced their battery nolonger experiences the issue.
  • by rstabellini,

    rstabellini rstabellini Sep 13, 2009 1:20 PM in response to blieux
    Level 1 (0 points)
    Sep 13, 2009 1:20 PM in response to blieux
    nothing to say. just the same problem. i've tried to run on 64bit, reset pram/nvram and smc, battery calibration. nothing has changed.
    Is snow leopard the real problem? I just hope that an Apple Genius answer us soon, saying if snow leopard is the real problem and (if yes) how to fix it.
  • by TiredofPC,

    TiredofPC TiredofPC Sep 13, 2009 3:57 PM in response to rstabellini
    Level 1 (0 points)
    Sep 13, 2009 3:57 PM in response to rstabellini
    I have an MBPro still with the original battery which I have logged since it was new. I am seeing the 'service Battery' tag since installing SL but 1. it only appeared after I did my latest calibration, 2. it went away for an hour or so (but came back) 3. it will not go away permanently; 4. I am holding at ~80% after 155 cycles - my time is still in XS of 2 1/2 hr - depending upon what I run.;5. .Minibat logger. has not indicated any step change in power or charge loss - above avg condition ; 6. iBatt2 still says that my battery is 'B+' and 7. no wild fluctuations are obvious

    I believe that the 'new' battery control SW in SL has a bug - it reports a problem that does not exist.

    Model Information:
    Manufacturer: SMP
    Device name: ASMB012
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0102
    Hardware Revision: 0300
    Cell Revision: 0200
    Charge Information:
    Charge remaining (mAh): 4327
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 4327
    Health Information:
    Cycle count: 154
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 55
    Voltage (mV): 12592
  • by TiredofPC,

    TiredofPC TiredofPC Sep 13, 2009 4:01 PM in response to TiredofPC
    Level 1 (0 points)
    Sep 13, 2009 4:01 PM in response to TiredofPC
    Oops - tagline should read OSX 10.6.1
  • by joerabbit,

    joerabbit joerabbit Sep 13, 2009 7:00 PM in response to TiredofPC
    Level 1 (5 points)
    Sep 13, 2009 7:00 PM in response to TiredofPC
    Anyone have their Istat temps before and after snow leopard?

    My post snow leopard temps are 127 deg F

    *Anyone have this battery problem after buying a new battery?*

    I am thinking of buying a new battery to see if that actually works
    If it does not, I'll return the battery and if they don't give my money back, I'll take this up with my CC

    Oddly enough, nobody at the apple store nor the apple care phone center bothered to check the serial number of my battery
    Nor did the "genius" even test my battery

    *OK - so correlations here are:*
    1) ASMB012
    2) Snow Leopard
    3) batteryupdate.bundle is missing

    = bad performance / erratic battery




    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0003
    PCB Lot Code: 0000
    Firmware Version: 102a
    Hardware Revision: 0400
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 2575
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 2945
    Health Information:
    Cycle count: 71
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): -1791
    Voltage (mV): 11835
  • by joerabbit,

    joerabbit joerabbit Sep 13, 2009 7:03 PM in response to joerabbit
    Level 1 (5 points)
    Sep 13, 2009 7:03 PM in response to joerabbit
    PS -
    also noticing my battery life indicator is jumping around
    10 minutes ago it said 1:35
    then says 1:37
    a minute later says 1:30
    few seconds later says 1:34
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