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iPhoto LIbrary missing after Snow Leopard upgrade MISSING FROM TimeCapsule!

_+*VERY ANGRY!!_!+*

My iPhoto library is missing from users/pictures after upgrade to 10.6

I figure I am backed up - use time machine/time capsule (ran it just before upgrade to be safe)

When I look at Time Capsule to restore, there are NO iPhoto libraries there anymore! None, over a year of running time machine!
I have used time machine and time capsule to restore my mac in the past, it worked, iPhoto was restored fine.

How can this be?!

iBook G3 700 MHz

Posted on Sep 1, 2009 7:21 PM

Reply
95 replies

Sep 19, 2009 6:50 AM in response to dbk9999

I also have all the photos synced to my iphone so I guess even if the computer lost the pictures, maybe they would have gotten synced back from the phone? Just a thought.

No. Syncing photos to the iPhone is a one-way process in iTunes. iTunes drastically reduces the file size of each photo so it displays on the iPhone but does not use up all of the iPhones memory. Even if you used a third party recovery program to pull the data off the iPhone, the images would be too small to be useful in a library. As mentioned by many posters here, be sure you have a reliable back up of everything you don't want to lose. Hard disks fail; iPhones get stolen; software has bugs: Backup everything that is important to you and verify that the backup is valid and useable.;-)

Sep 20, 2009 3:36 PM in response to er1c

I had the same problem when upgrading from 10.4 to 10.6.

When I first opened iPhoto, it clearly saw the pictures, as it told me that I needed to upgrade the images and the thumbnails. But when I did that, I was then returned to iPhoto with 0 pictures.

When I checked the iPhoto Library in the User folder, however, I found that it was the right size (a couple gigs). By control clicking on the Library, I was able to choose Show Package Contents, where I found all the pictures in the usual places (eg, Originals folder).

I copied the Originals folder and pasted it to the desktop. I then trashed the iPhoto Library and restarted iPhoto. iPhoto asked if I wanted to create a new Library, and I said yes. Next, I merely imported all of the Originals folder into the new Library.

I only use this library for a photo display on a music serving machine, so I didn't care about the loss of any events, faces, places, etc. Your mileage may vary.

Sep 20, 2009 5:30 PM in response to bastion

This is the third time now someone has "chastised" someone that I've seen for not "verifying" their backups. (I was the brunt of this already)

Could you please explain, in detail exactly what you mean by "verify" with step by step procedures, or a link to a KB article on how this is done? Or do you mean simply to manually and visually inspect every single file via TM that it in fact made it into the backup? Is that what you are saying we should have done? That makes no sense. Who does that? Who has TIME for that? There are 100's of thousands of files on the average system. Do you manually check every single file every so often that it is in your backup? Seriously, this is what it sounds like you are saying we should have done. And personally, that is absurd. I might as well manually burn a CD or DVD on a periodic basis of every file one at a time just to make sure. What would be the point of Backup software like TM then? Regardless, it seems some people, including myself had restored files from those backups already under Leopard, so for them to no longer be there under SL makes absolutely no sense.

I made the error of relying on TM as Apple suggests. What I should have done, was not trust Apple or TM and ALSO make hard copy backups. OF course, there is no easy way to do this off the TM drive, I guess other than making images from Disk Utility. (which technically from the way it sounds, would still not be 'verified')

I'm glad some people aren't having any problems. But some like me, not only lost an iPhoto library, we lost ALL of our backups from the TM disk from the last 14 months. After SL crashed my HD and I had to do a fresh install, now I can't see anything newer than last spring. I have another thread on it, and it doesn't look promising. If anyone knows of any data recovery tools that would be nice. (I don't mind using linux on a USB key if that works better to do the recovery)

So again, could you please elaborate on what you mean by "verify" the backup?

Sep 20, 2009 6:40 PM in response to er1c

I encountered the same problem yesterday:

Did a TM backup of the whole drive on my MBA Rev A
Clean Install of 10.6
Used Migration assistant from TM backup
No iPhoto library, also not in the backup

iPhoto was definitely not open when doing the backup, however I also did not verify the backup as suggested in this post, relying into Apple's usually functioning technology. The only thing relating to the iPhoto library is the desktop background picture. However also the iPhoto library of the inactive account on my MBA is lost.

I assume the iPhoto libraries were not backed up at all in first place... I should have gone the old way manually copying important files. But if the whole drive is selected you should see at least a warning message, that the backup was not completed properly.

Sep 20, 2009 11:39 PM in response to Jane Knox

I had a feeling that might be the case. Maybe better than losing pictures completely, but not ideal. I use Time Machine hourly and, from time to time, also backup using SuperDuper to another external drive. I don't change things much - rarely take pictures. Yesterday was the first time in months. The files I do change a lot (iWorks stuff for my work), are set to my iDisk.

Sep 21, 2009 10:01 AM in response to planetpaul

Not so far

I ran Data Rescue on MacBook, it found nothing that was in iPhoto Library prior to upgrade to 10.6 - It did find some jpegs that were in Pictures folder that were outside Library that I didn't realize were even missing.

I am copying my home folder to another drive, avoiding any access of Time Capsule

Then I am going to clean install 10.5 and see if I can see the iPhoto Library that was backed up and worked but is now just not visible in 10.6 (I am hoping this is a visibility issue, since I can't wrap my head around how updating the MacBook with Time Capsule offline could delete m backups, or even simply looking at the backed up files without running the Time Machine backup command)

This is my plan for today - I will report back later with what happens.

I remain optimistic.

Sep 21, 2009 6:46 PM in response to Brian Smith5

Thanks for the view contents of package suggestion, I am familiar with that process. Unfortunately,there are no iPhoto Libraries.

And, reverting to 10.5 did not allow me to se anything on Time Capsule.

Re - upped to 10.6 same story there too

Guess I'll try Data Rescue on Time Capsule at some point, not running any Time Machine/Time Capsule backups for now, don't want to risk any last options on that drive

Sep 21, 2009 7:32 PM in response to er1c

I called Apple today and opened an incident against Snow Leopard and the missing iPhoto library. They escalated this to their level 2 support who told me they had no record of this. Sadly, however, their support expert told me that the iPhoto library is in reality a specialized folder and should have had the photos stored within it. They were not there. He apologized and basically told me the photos were gone.

If you have not logged a problem report against Snow Leopard and got a call into Apple I would suggest that you do. They need to know how serious this is. My hats are off to their tech support guys they tried really hard to figure this out.

Sep 26, 2009 11:22 AM in response to er1c

I have the same problem. All of my Photo's from Peru, my daughters high school graduation, Montreal, London, Paris, Budapest - our global family adventures, the biggest year of our lives gone! I've tried photo-rescue, data recovery - time machine which failed like everyone else states on this thread. Lots of tears in our family. Anyone up for a class action against Apple if they are unwilling to address this and FIX it! There has to be a low level image of these pictures somewhere - This is unconscionable what Apple has let occur What is worse, we are not getting any answers.

Sep 26, 2009 11:29 AM in response to Mac-Attacked-Me

There has to be a low level image of these pictures somewhere


As I said earlier in this thread:

1. Stop using your Mac

2. Search the disk with a File Recovery application like File Salvage. This will list what is recoverable. You will require a purchase to actually make the recovery.

3. In all cases opt to recover the largest file size as that is most likely to be the original.

Regards

TD

iPhoto LIbrary missing after Snow Leopard upgrade MISSING FROM TimeCapsule!

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