can't send email on public library WIFI

Question

Level 1

7 points

can't send email on public library WIFI

When I log onto a public library WiFi, for some reason Mail (v3.4) won't send. It receives just fine - but I can't sent.

Is there a preference for this?

MacBook Pro, Mac OS X (10.5.4)

Posted on Sep 2, 2009 10:26 AM

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Answer 1

micp

Level 3

650 points

Sep 2, 2009 10:45 AM in response to glankrudolph

Depending on the port you have selected to send mail from, they may have it blocked on their network.

The default smtp port is 25.

Webmail is one way around this. Or, you can check with your provider to see if they have an alternate port you can/should use for smtp with authentication.

The link below includes screenshots on where to find these settings in mac mail, but do not change without first ensuring it is supported by your isp.

http://kb.wisc.edu/helpdesk/page.php?id=2786

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Answer 2

glankrudolph Author

Level 1

7 points

Sep 2, 2009 11:14 AM in response to micp

thanks for the link - much appreciated

It must be that they are blocking on their server. I've been to other wifi locations, e.g. Panera Bread restaurants, and haven't had a problem.

thanks again

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