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  • Apollo8 Level 1 Level 1 (0 points)
    Eric, there are a number of people on this thread who are having similar problems. And I found the same problems mentioned on other sites. And references to the Safari beta doing the same. It may just be Macbooks that have the problem for all I know...but since Apple Makes Macbooks...and has sold many bushels of Macbooks, they should make sure Safari will work on a Macbook. Or they can have a disclaimer that it doesn't yet work properly and we'll fix it in a month or so.
  • James Schnoor Level 1 Level 1 (25 points)
    I guess that's what I am saying. There are plenty of people (myself included) that are using Safari with NO issues what so ever (I'm responding to these USING Safari). I'm using them on hardware that is less and more than a year old.

    If it was a problem with Safari or SL how then is it that it works for many people and a few are having issues.

    Most people that are not having issues are not going to post that they are not having issues. The people that post are the people that ARE having issues and the people trying to help those people. To blame Apple rather than think that something might be wrong with the particular machine (Corrupt files, permissions, add-ons, ad infinitum...).

    Peace,
    Iggy
  • Apollo8 Level 1 Level 1 (0 points)
    James,

    I understand what you are saying.

    Other people are saying other things:

    http://www.ilounge.com/index.php/backstage/comments/problems-with-mac-os-x-10.6- snow-leopard-join-the-sizable-minority/

    What I am saying is I think that if apple releases a system update and it has an "install" button without some warning that if you press the install button your laptop may well not be useful to you for a few weeks and you'll spend frustrated hours trying to fix it with no success until day "X", that Apple has made a mistake. There were no instructions about a clean install, backing up, using disk utility to erase your drive...there was an "Install" button.There were no instructions about updating flash and java and corruptions and disk permissions, and there were none because Apple has instilled a belief that they will do it right for you, that an Apple product is easier to use than a Windows product because Apple cares about the user experience. My point is that they are caring less and less about that user, and In SL a good deal of problems are occurring. (see the link above...you would be in the 60% of the people not having trouble, I'm in the 40% having trouble) If the button said "handicap my laptop" I would not have pressed it.
  • a brody Level 9 Level 9 (64,115 points)
    There were no instructions about a clean install, backing up, using disk utility to erase your drive...there was an "Install" button


    Open your Snow Leopard DVD.

    Additional instructions reveal other installation options.
    Before saying there are none, dig deeper in your disc. They are there.
  • SdeS Level 1 Level 1 (0 points)
    Dear Apollo 8, Thank you, your link brings this thread back on track. A majority are enjoying a pretty much painless and fluffy transfer to SL, whilst a significant minority, and it seems to be mostly laptop users are having a nightmare with it. I'm not enough of an Apple expert to make any kind of survey of this, but read an article by someone who is and I see all the parallels with my situation.

    I started this thread because my Apple programs were crashing with stunning regularity on my Apple laptop having installed a new Apple OS. Many other people are experiencing the same 'anecdotal' issues.

    (I totally understand the frustrations of third party apps crashing too, but I consider the responsibility for that cannot really be laid solely on Apple's doorstep)

    As for things like corrupt file permissions - yes I've had endless problems with those on previous releases - but why oh why do I need my file permissions to be so hideously complex? I lived for years of OS8 & 9 with the 'limited' permissions without a problem, I can't remember the last time I actually set file permissions, but every time I try to use an app like 'chronosync' the only problems are the permissions which seem to endlessly change even when files haven't been touched......anyhow, back to SL.

    Why should starting a new account make things not crash? What have I done to my account that makes it crash, because unless I know that, I'm going to do all the same things again, like writing emails, pages documents, using grab, text edit, safari etc etc, so presumably I'm just going to blunder in there again like the fool that I am and corrupt it all again. Any suggestions for not doing that?
  • SdeS Level 1 Level 1 (0 points)
    P.S. Sorry not to mark some of the responses here as "helpful" - *the "helpful" option has gone* - I get only "solved" which it clearly isn't.

    *Is this a bug?*
  • Matthew Morgan Level 7 Level 7 (22,595 points)
    *Is this a bug?*


    No. You're only allowed two "helpful"s.

    Matt
  • SdeS Level 1 Level 1 (0 points)
    3 x "helpful" = 1 x "solved"?

    if only.
  • Bruce Lukaszewicz Level 1 Level 1 (5 points)
    Buggy is a good word to describe SL, although I would precede it with a Slightly. The biggest "buggy" is the continual crashes of Aperture. I have started to unload all of my plugins for that product, and that seems to relive the issue. Photoshop Elements 6, however, is another story; it crashes regularly since installing SL.

    I do blame Apple for all the technical reasons that the applications are failing. More importantly, I blame myself for becoming complacent with Apple's fairly decent track record of smooth releases. I can truthfully say; my next major release upgrade will be six months after the release. I have far too many things to do instead of de-loading software in the hopes of stabilizing my computer.

    Shame on you Apple.
  • PHAT ROB Level 1 Level 1 (65 points)
    I'm so sorry I went to SL, My computer is close to useless. I can't use my printer(HP deskjet f2120) which used to serve me well until Slow leopard was installed. My USB hard drive would not open so I had to break out the emac to transfer files, then reformat the drive on SL. My computer is non compatible with a lot the music peripherals I use. I called tech support and they said I would have to wait for the next update in about a month or so... sorry. I called the Apple Store in two locations (Walnut Creek and Pleasanton, Ca.) for help and they are not answering their phone. I'm quite sure it's because people are having problems with Snow Leopard.

    Never thought I would see the day I would have to run to my Window's Vista PC to get my work done. Hey...at least it works. Apple may have dropped the ball on this one. Cmon Apple.... get it together!
  • Jake Ziller Level 1 Level 1 (5 points)
    Sorry to hear you're having problems.Maybe you had some corruption prior to your update that has carried over or a hardware failure.

    I installed Snow Leopard on the 28th and have had no problems. I've run all applications on my iMac and my MBP, all seem fine. 10.6 as been great from jump street, might be the first time a point 0 has performed so well. Including all iLife apps, Grab, Safari, Mail, MS Office 08, CS4, my HP Ps C3100 printer, and the external TOSHIBA CD/DVDW SD-R5372 DVD burner. I've lost some Logitech LCC functionality but Logitech promises an update in a week or so -- where have they been the past few months?

    Do back up your essential data separately from Time Machine and Time Capsule, then try a clean install and migrate your data back in manageable chunks to see if something re-manifests your problem.

    Hope you resolve your problems.
  • Yaser Herrera Level 1 Level 1 (85 points)
    Worth noting that Canon released a driver update for the MX860 - I have a MX850 that works like a Charm with the new driver updates. Hope this helps!
  • Rich in Berlin Level 2 Level 2 (290 points)
    First point, yes you can revert - you use your backup.

    If you didn't make a backup, then no you can't and I don't see why you should be able to. In this day and age hard disks are so dirt cheap, and with software like Time Machine I think it's perfectly acceptable for Apple to assume you've made a backup. Defect Time Capsule is no excuse, any disk will do. For work, where only my workfiles are backed up, I dug up an old 100Gb Firewire drive to backup the system partition.

    And what are you expecting Apple to sort out? Your crashes?!? If it took all weekend to back up 100Gb I'd suggest there's something seriously wrong with your existing installation. So it's hardly suprising if things still dont work. Why dont you just do a fresh install?

    Now I'm a frequent critic of Apple, but I have to defend them here. I can assure you they haven't released an unstable update, the problem lies with you.

    With the exception of the admittedly annoying Spaces Mouse-Button bug, and having to recouple my Bluetooth devices, my upgrade has been painless. Any other problems I'm having, have nothing to do with the stability of SL, but compatability with existing SW. They'll get ironed out in time and it's the price you pay for jumping onto the bandwagon on day one.

    There's a golden rule with computer software (be it OS or App) - never by version ".0" and if you really have to, expect teething problems!
  • SdeS Level 1 Level 1 (0 points)
    Thanks Rich, all V V Helpful.

    First point, I do have a backup, just not a time machine / time capsule one - you're right - there's no excuse for not having one.

    Second point, am I expecting Apple to sort out "my crashes"?!?! erm, yes please. Where it's Apple software on Apple hardware with no 3rd party plugins and Apple OS I don't feel I am being especially unreasonable.

    My existing installation "seriously wrong" - perhaps you're absolutely right, but why? - it was an "erase and install" about 4 months back, and if you can tell me the likely causes of whatever invisible corruptions are there, and I can assure you the Apple helpline can't, I would find that very "helpful". As I said before, otherwise I'm going to be in the same 'corrupted' place again in a few months.

    As the article that was linked above outlines, you are in the 60 - 70% with no problems. Well done.

    Another "anecdotal" case of no problems with install can be added to the statistics pile but doesn't necessarily do a great deal to help the "significant minority"

    " just do a fresh install", well yes, of course, that's the best part of a days faff, but yes, I agree it is the way forward, sorry, I mean backwards don't I.
  • Barbara Brundage Level 7 Level 7 (22,075 points)
    For elements, go to your username>library>preferences and delete:

    com.adobe.Photoshop.Elements.plist
    Adobe Photoshop Elements 6.0 paths
    Adobe Photoshop Elements 6.0 settings
    Opera preferences

    If you have PSE 4, it's the same files but I think the settings and paths are under Photoshop Elements without the "adobe" in front of them.

    I'm assuming this isn't a restore from time machine, which needs something different.