things that got broken

I too have the same issue. Snow Leopard, Mac Mini (2009). Redplum.com coupon printer, which worked under Leopard, now broken. Get errors on reinstall (yes I uninstalled with their utility prior to reinstalling).
I contacted Redplum and got a canned email response, a cut and paste from their website FAQ. Totally useless.
Send emails to complain, it's the only way they will fix their utility.

I'm also having trouble installing the "coupon printer" on Snow Leopard. I have tried installing Rosetta, and that didn't help... I have also tried both browsers, Safari and Firefox, nothing but errors.. I am so frustrated...Please Apple fix this problem.. It worked fine in leopard.... Any help would be gratefully appreciated in resolving this issue.

Same problem here. I'm already sick of this snow leopard, I thought Apple did things right the first time. I think I am going to go back and reinstall leopard until they figure out how to make 10.6 actually work correctly!

It's not up to Apple to fix this. It's up to the coupon company that requires you to use their "coupon printer" instead of just letting you print normally.

Did you delete all files in the library associated with the Mac coupon printer and then reinstall Coupon Printer. I was having problems with it in Leopard and fixed it by trashing and reinstalling.

Can you now just print to PDF and then print separately ?

10.6 works fine. The Coupon Printer software needs to be updated.

Why the heck do you need special software to print coupons, anyway? What a joke!

Also, why does that ****** site "click trap" me and make it so the back button can't leave the site? Ugh, I'd rather pay full price for yogurt than subject myself to that craptastic site.

What is ridiculous is I tried contacting coupons.com the day Snow Leopard was released, after I had upgraded my computers. Still haven't received a response. I sent them another email today. Everyone here should contact them http://www.couponsinc.com/corp/source/u_contactus.asp

Their website requires people to use their coupon printer, why in the world did they not get the development version of Snow Leopard and release their printer the day Snow Leopard became available to consumers? Do they not realize the people that buy Mac's now all will have Snow Leopard installed from the factory.

I must not understand business models o something? Do you just let complaints fill up your email box before fixing the problem or do you prevent it spending $500.00 for a developer's account with Apple?

My wife mentioned that she was having this same problem with "Coupon Printer" software under Snow Leopard, so I decided to look into it. The version she was using came from http://bricks.coupons.com/Download.asp . It downloads as as Mac .dmg file with a "Coupon Printing Installer" package inside. Running the installer always results in an unspecified failure (and then, of course, coupon printing does not work). I brought up the Console app to see if there were any relevant error messages recorded, and under "All Messages" I found several lines describing the failure. There was enough info that I was able to isolate the problem to the execution of a bash script named "postflight."

So using SL's Finder, I went back to the "Coupon Printing Installer" package and selected "Show Package Contents" from the context menu. From there I found the file "postflight" under Contents->Resources and opened it with TextEdit so I could see what it was trying to do. As it turns out, by the time the installer gets around to running this script, the installation is actually all finished and the only thing this script tries to do is restart the cups printing subsystem so that the newly installed files will be used. Naturally, it did not have any code in there for Snow Leopard and so it was just exiting with a failure instead. In other words, even though the install process reported failure, it was actually all finished except for restarting "cups".

When I realized this I just rebooted the computer (which obviously will restart cups), and sure enough, the Coupon Printer software is now working just fine with Firefox. It did not work under Safari, but I suspect it would have if I had started Safari in 32-bit mode, which I did not do because I like the performance of the 64-bit Safari process.

I don't know if everyone's "coupon printer" software is the same as the package my wife was using, but if it is similar, rebooting your computer may just solve the problem for you too.

Thank You Ikr47, so very much... I downloaded the "Coupon Printer" again and rebooted and it worked.

The only thing I would like to add, is when I tried printing it at first, it crashed Firefox. But it still printed the coupons even though it crashed..lol

Well, I figured it must be an addon for Firefox, and it was, called "Better Privacy". So I just disabled it, and it still crashed Firefox. But the minute I uninstalled it, all worked fine after that. No more crashes and the coupons are printing.

Thank you again Ikr47, I truly appreciate that you took the time to share with us. You have made me very happy, as I am sure many others that see this post.

I also want to thank everyone else that did try to solve the problem. 🙂

Thank you lkr47 . You are Mac Sharp and kind to share this information. After cleaning up everything related to maccouponprinter.dmg, - Prefs, Uninstall, the usual - Thanks to you; it seems I too have installed this driver for the last time, for the time being anyway. The re-start after( Failed) install, works great on this Mac also. Successful printing from Firefox, so far. Have not tried Safari yet.

Thanks again for helping us coupon users by probing into your wifes mac and posting your findings. I learned a few things about my Mac Console in addition.

I have a similar problem, but the symptoms are different.

I am running 10.6.1, but I have NEVER been able to get the coupons.com printer to work. The installer installs successfully, but the software doesn't work.

Here is what happens:

1. Install coupon printer (installs successfully)
2. Go to coupons.com and try to print a coupon
3. coupons.com tells me I need to install the coupon printer

This happens no matter what I do. Reboot, shutdown, quit all browsers before installing....etc, it doesn't matter. I always get the above results. That is why I was so intrigued that others here had seen failures on install. That has never happened to me.

I am running a mac mini (2007 core 2 duo) with 10.6.1. Any suggestions?

You did not mention the Internet Browser used. I just attempted to print three coupons from coupns.com in Safari. When I hit Print, the site asked that I install maccouponprinter.dmg. - I mentioned( In earlier post) that I had done this in Firefox, on Smartsource.com site and the install failed, but after restarting firefox, did print coupons - The install was successful on Coupons.com in Safari. I just printed the Welches and two Chex Mix that are presently on the site.

My apologies.....I forgot to mention the browsers.

I have tried both Safari (4.0.3) and Firefox (3.5.3), and both have given the same results.

In fact, I just tried installing the coupon printer again (through Safari) after reading your post, and again the install was "successful."

However, it still asks me to install the coupon printer whenever I try to print a coupon, even after a reboot.

I still think it is so odd that everyone here sees failures when installing the coupon software. I wonder why I do not.

I am having the same problem on my parents' 2 Ghz Core 2 Duo MacMini. I tried reinstalling two weeks ago and got the install failure. This week I tried installing again and Coupons.com has updated their installer pkg. It now installs successfully. However, when trying to print coupons from either Safari or Firefox, I get the failure page and instructions on how to fix my Windows setup. I find it amazing that they've taken the time to update their application, but haven't gotten the program actually working. I'd love to hear if anyone experiences success. Thanks.