"server is not correctly configured" error iPhone 3.0.1 itunes app

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"server is not correctly configured" error iPhone 3.0.1 itunes app

so my podcast madness radio streams and downloads fine from a desktop computer.

but on the iphone 3gs 3.0.1 i get the "server is not correctly configured" error when i try to play the same podcast in the iTunes iPhone app.

any idea the reason for this?

thanks!

- will hall

iPhone OS 3.0.1

Posted on Sep 2, 2009 11:30 PM

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Answer 1

Sep 3, 2009 1:03 AM in response to Will Hall

The URL for your top episode is
http://feedproxy.google.com/~r/madnessradio/~5/3P35Q2wvZ7k/MadnessRadio-2009-08- 26PaxilOnTrialAlisonBass.mp3

If you click the link for an mp3 file it should play in the browser: however you will find that if you click this link it will either download or bring up a dialog box asking what to do with the file. This means that the server is not correctly configured for mp3 files, so they are being treated as if they were fils of a type the browser couldn't handle. Evidently this doesn't upset the iTunes Store or application on the Mac - as you say it works fine there - but it looks as if the iPhone version is unable to handle it (I can't check this).

This is something you will need to take up with the people running the server.

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Answer 2

Will Hall Author

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Sep 3, 2009 8:33 AM in response to Roger Wilmut1

thank you - i will look into this! - really appreciate the prompt reply! cheers - will hall

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Answer 3

Will Hall Author

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Sep 5, 2009 2:25 AM in response to Will Hall

that url is for feedburner, which is the
proxy for our feed so that when we make coding changes
the url stays the same, plus we get some good optimization
services from feedburner.

i searched and there doesn't seem to be any problem like i am experiencing among other feedburner users... hmmm...

thanks for help - will

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Answer 4

Sep 5, 2009 2:40 AM in response to Will Hall

The problem doesn't lie with the feed but with the URL for the mp3 file - presumably something to do with feedproxy.google.com - I don't know anything about this but from an quick google I suspect it's meant for feeds.

Where in fact is the episode? You must have uploaded it to somewhere - is there a direct URL for its real location? Putting that in the feed might well solve the problem: you can test it first by pasting it into a browser's address bar and seeing whether the browser plays the episode, as it should, rather than downloading it.

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Answer 5

Will Hall Author

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Sep 8, 2009 10:07 PM in response to Roger Wilmut1

thanks -- the actual mp3 file works fine in a browser. it does seem to be feedburner's problem? this is the xml that's generated on feedburner's end:

<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2enclosuresfull.xsl"?>
<?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?>
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:media="http://search.yahoo.com/mrss/" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0" xml:base="http://www.madnessradio.net/">
<channel>
<title>Madness Radio - Voices and Visions From Outside Mental Health</title>
<link> http://www.madnessradio.net/</link>
<description />
<language>en</language>
<itunes:explicit>no</itunes:explicit>
<itunes:image href="http://www.freedom-center.org/radio/MadnessRadioIcon.jpg" />
<itunes:subtitle>Voices and Visions from Outside Mental Health</itunes:subtitle>
<itunes:summary>Voices And Visions from Outside Mental Health. Interviews on personal experiences of 'madness' and extreme states of consciousness from beyond conventional perspectives and mainstream treatments, as well as authors, advocates, and activists. Hosted by schizophrenia survivor Will Hall, broadcast weekly on FM community stations WXOJLP and KWMD and syndicated on the Pacifica network.</itunes:summary>
<media:copyright>Copyright Creative Commons 3.0</media:copyright>
<media:thumbnail url="http://www.freedom-center.org/radio/MadnessRadioIcon.jpg" />
<media:keywords>bipolar,psychiatry,schizophrenia,borderline,OCD,depression,anxie ty,psychiatric,madness,mental,illness,Bipolar,Schizophrenia,Laing,survivor,abuse </media:keywords>
<media:category scheme="http://www.itunes.com/dtds/podcast-1.0.dtd">Health/Alternative Health</media:category>
<itunes:owner>
<itunes:email>radio@madnessradio.net</itunes:email>
<itunes:name>Will Hall</itunes:name>
</itunes:owner>
<itunes:author>Will Hall</itunes:author>
<itunes:keywords>bipolar,psychiatry,schizophrenia,borderline,OCD,depression,anxi ety,psychiatric,madness,mental,illness,Bipolar,Schizophrenia,Laing,survivor,abus e</itunes:keywords>
<itunes:category text="Health">
<itunes:category text="Alternative Health" />
</itunes:category>
<image>
<link> http://www.madnessradio.net</link>
<url> http://www.freedom-center.org/radio/MadnessRadioIcon.jpg</url>
<title>MadnessRadioIcon</title>
</image>
<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/madnessradio" type="application/rss+xml" />
<feedburner:emailServiceId>madnessradio</feedburner:emailServiceId>
<feedburner:feedburnerHostname> http://feedburner.google.com</feedburner:feedburnerHostname>
<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" />
<item>
<title>Madness Radio: Paxil On Trial Alison Bass</title>
<link> http://feedproxy.google.com/~r/madnessradio/~3/jJPnTQgylpE/madness-radio-paxil-t rial-alison-bass</link>
<comments> http://www.madnessradio.net/madness-radio-paxil-trial-alison-bass#comments</comments>
<category domain="http://www.madnessradio.net/show-topics/activism">Activism</category>
<category domain="http://www.madnessradio.net/show-topics/big-pharma">Big Pharma</category>
<category domain="http://www.madnessradio.net/show-topics/books">Books</category>
<category domain="http://www.madnessradio.net/show-topics/drugs">Drugs</category>
<category domain="http://www.madnessradio.net/show-topics/history">History</category>
<category domain="http://www.madnessradio.net/show-topics/real-paranoia">Real Paranoia</category>
<category domain="http://www.madnessradio.net/show-topics/social-justice">Social Justice</category>
<category domain="http://www.madnessradio.net/show-topics/system-reforms">System Reforms</category>
<itunes:duration>51:47</itunes:duration>
<itunes:author>Madness Radio 2009-08-26</itunes:author>
<itunes:summary>When GlaxoSmithKline was caught lying about the risks of its blockbuster anti-depressant Paxil, it set off ongoing investigations. How did New York state take on one of the world's most powerful companies? Was NY Governor Eliot Spitzer driven out by his corporate enemies? Pulitzer-nominated Boston Globe journalist Alison Bass, author of Side Effects: A Prosecutor, A Whistleblower, And A Bestselling Antidepressant On Trial, discusses legal battles to clean up drug company corruption, including pay-offs to the National Alliance for the Mentally Ill. www.alison-bass.com</itunes:summary>
<itunes:subtitle>Pulitzer-nominated Boston Globe journalist on legal battles against drug company corruption.</itunes:subtitle>
<itunes:explicit>no</itunes:explicit>
<pubDate>Wed, 26 Aug 2009 03:46:35 +0000</pubDate>
<dc:creator>radio@madnessradio.net (Will Hall)</dc:creator>
<guid isPermaLink="false">149 at http://www.madnessradio.net</guid>
<media:content url="http://feedproxy.google.com/~r/madnessradio/~5/3P35Q2wvZ7k/MadnessRadio-20 09-08-26PaxilOnTrialAlisonBass.mp3" fileSize="49710440" type="audio/mpeg" />
<itunes:keywords>bipolar,psychiatry,schizophrenia,borderline,OCD,depression,anxi ety,psychiatric,madness,mental,illness,Bipolar,Schizophrenia,Laing,survivor,abus e</itunes:keywords>
<description><br/>
<br/>
Voices And Visions from Outside Mental Health. Interviews on personal experiences of 'madness' and extreme states of consciousness from beyond conventional perspectives and mainstream treatments. Also features authors, advocates, and activists. Hosted by advocate Will Hall, co-sponsored by Freedom Center and The Icarus Project, broadcast weekly on FM community stations WXOJLP and KWMD and syndicated on the Pacifica network.</description>
<feedburner:origLink> http://www.madnessradio.net/madness-radio-paxil-trial-alison-bass</feedburner:origLink>
<enclosure url="http://feedproxy.google.com/~r/madnessradio/~5/3P35Q2wvZ7k/MadnessRadio-20 09-08-26PaxilOnTrialAlisonBass.mp3" length="49710440" type="audio/mpeg" />
<feedburner:origEnclosureLink> http://www.madnessradio.net/audio/download/149/MadnessRadio-2009-08-26PaxilOnTri alAlisonBass.mp3</feedburner:origEnclosureLink>
</item>
<item>
<title>Madness Radio: Mad Science Mad Pride Bradley Lewis</title>
<link> http://feedproxy.google.com/~r/madnessradio/~3/6LdcBE2VsYg/madness-radio-mad-sci ence-mad-pride-bradley-lewis</link>
<comments> http://www.madnessradio.net/madness-radio-mad-science-mad-pride-bradley-lewis#co mments</comments>
<category domain="http://www.madnessradio.net/show-topics/activism">Activism</category>
<category domain="http://www.madnessradio.net/show-topics/alternatives">Alternatives</cat egory>
<category domain="http://www.madnessradio.net/show-topics/books">Books</category>
<category domain="http://www.madnessradio.net/show-topics/community">Community</category>
<category domain="http://www.madnessradio.net/show-topics/diagnostic-labels">Diagnostic Labels</category>
<category domain="http://www.madnessradio.net/show-topics/history">History</category>
<category domain="http://www.madnessradio.net/show-topics/mad-science">Mad Science</category>
<category domain="http://www.madnessradio.net/show-topics/philosophy">Philosophy</categor y>
<category domain="http://www.madnessradio.net/show-topics/system-reforms">System Reforms</category>

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Answer 6

Sep 9, 2009 12:35 AM in response to Will Hall

The feed itself is OK. The problem lies with the URL contained in the 'enclosure' tags. For the top episode this is

http://feedproxy.google.com/~r/madnessradio/~5/3P35Q2wvZ7k/MadnessRadio-2009-08- 26PaxilOnTrialAlisonBass.mp3

When entered into a browser this downloads rather than plays in the browser as it should, and though this doesn't seem to affect iTunes on the computer (surprisingly) it is likely to be the problem with the iPhone (something I can't check).

This URL references the actual mp3 file through feedproxy.google.com. You need either to ensure that this URL references the file for serving as an mp3 file rather than a download, or change the URL in the feed to the actual mp3 file - I assume that the latter is what you have been testing, but it's the feedproxy URL which is causing the trouble.

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