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System Prefs not opening

I am having an issue where the system preferences box is not opening, so I have to force quit it and then reopen. It is not responding half the time. Any ideas? Thanks!

Message was edited by: John Hickam

iMac Intel 1.83Ghz, Mac OS X (10.6)

Posted on Sep 3, 2009 6:13 AM

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20 replies

Sep 4, 2009 12:56 AM in response to John Hickam

I am having a similar issue after upgrading to Snow Leopard. System Preferences hangs in opening about 75% of the time and must then be 'Force Quit'. It will open fine after a system restart but after a while stops responding again. It does not appear to be associated with/triggered by any other particular application or process. Have performed permission repair, no problems found. Any ideas?

Sep 4, 2009 2:59 AM in response to John Hickam

HI John,

Try deleting this file.

com.apple.preferencespanes.cache

It's here...

/Users/YourName/Library/Caches

Drag that file from the Caches folder to the Trash, empty the Trash and restart your Mac.
Try opening System Preferences now.

If that doesn't work, go to /Users/YourName/LIbrary/Caches. Where you see:
com.apple.systempreferences, click the discovery triangle so it faces down.
You will see: Cache.db Drag that file to the Trash, empty the Trash.








Carolyn 🙂

Nov 11, 2009 1:05 AM in response to John Hickam

Add me to the list... has been happening since 10.6; hoped 10.6.1 would fix it, no.. and now, not even 10.6.2
Same thing, 1st launch of System Prefs has to be Force Quit, 2nd time works.
Sometimes it seems that if I remember to open it from dock by going to popout list and directly to 1 of the items from list, instead of just clicking on System Prefs to go to ALL, this works. Keep sending report to Apple, just in case this helps.

System Prefs not opening

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