Uploading pdf, jpg or png crashes ALL browsers, HELP!

Trying to upload pdfs to my work website has proved impossible without crashing the browser. This is killing me, my company is desperate for this to be resolved.

So far I have used Safari, Firefox, Camino and Opera to try to isolate the problem. ALL browsers crash when trying to upload.

It works flawlessly on my G5 Quad running 10.5.8... but my MacBook Pro — used all the time off-site — is currently a $3,000 doorstop right now.

My job is working online. Without this basic functionality I am totally screwed.

How can I downgrade to 10.5 anyone?

PowerMac G5 Quad + 2.8GHz C2D MacBook Pro + Intel iMac 2.8Ghz, Mac OS X (10.6)

Posted on Sep 3, 2009 6:36 AM

Reply
25 replies

Oct 8, 2009 1:38 PM in response to thopunk

My iMac is doing fine since the erase and install. I am glad it wasn't the logic board or a SL bug.

Can't put my finger it but I suspect the problem may have had something to do with Spotlight indexing my external drive and messing with the location of files, applications, preferences,etc.

I used to have my spotlight privacy settings to exclude the external drive, but either the upgrade to SL or something along the way somehow reverted that setting.

All this time, I may have inadvertently been launching certain apps and using certain folder and files from the external drive instead of from my iMac.....

Anyway, my two cents, for those experiencing this issue consider trying this:

1. System Preferences => Spotlight / Privacy => exclude external drives/volumes
2. Unmount and disconnect the drive containing the cloned back up
3. Disable preferences syncing with other computers using mobileme, etc so that our changes are not overwritten
4. Use a utility like cocktail or onyx to rebuild the spotlight index, the dock, caches
5. Maybe remove caches and other potentially damaged files (e.g, apple.com.desktop.plist, apple.com.finder.plist, apple.com.spotlight.plist, apple.com.dock.plist, apple.com.dock.db from home/library/preferences)?

Try at your own risk, but I suspect this may have been what what causing the problem in my case.

Oct 9, 2009 11:21 AM in response to McJules

@McJules - I tried out your suggestion and it worked for me.
First, I tested my system by plugging back in my external drive (for me unplugging it stopped all crashes) and trying to upload/save as and was able to recreate the bug.
Secondly, I followed what you suggested and then re-mounted my external drive. I have been uploading/saving as etc. with no sign (fingers-crossed) of the bug.
Removing the drive earlier must have worked for me because it was not present to be indexed by spotlight. Thanks for the (hopefully) more useable solution.

Oct 9, 2009 9:09 PM in response to Charlie Fellowes

I am still experiencing this problem.

Safari & Firefox both crash when I try to select a file to upload to a web app. Anything from content management systems to Facebook.

Today I noticed that it NEVER crashes when uploading .mov files. But any other type of file (.jpg, .pdf, .flv) crashes the browser almost every time.

Curious.

Apple...any ideas?!?!

Thanks.

P.S. We have already tried reinstalling snow leopard.

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Uploading pdf, jpg or png crashes ALL browsers, HELP!

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