Xerox Workcentre 7232

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sbelisle Author

Level 1

0 points

Xerox Workcentre 7232

I just install Snow Leopard... And I can't print with my XEROX no more !!!!

HELP !!!

MacBook, Mac OS X (10.6)

Posted on Sep 3, 2009 7:11 AM

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Answer 1

spiff200

Level 1

0 points

Sep 3, 2009 7:55 AM in response to sbelisle

Did you reinstall the driver? If not start there.

If you see an error message about the printer software not being installed correctly then this is an issue with permissions of the installed driver.

To correct the problem perform the following steps:

1) Navigate to Applications > Utilities and open a Terminal window.
2) Type the following command: sudo chown -R root:admin /Library/Printers/Xerox
3) You will be prompted to enter your password.

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Answer 2

Sep 3, 2009 10:48 PM in response to spiff200

Same for our Xerox WCP45 (Workcentre Pro 45) here. I did install the drivers again but "they aren't properly installed". The Terminal-command-sollution offered here, doesn't work for me sadly.

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Answer 3

Sep 4, 2009 10:32 AM in response to Guido Paap

Same here. Installed Snow Leopard clean. Then downloaded and installed the Xerox Workcentre 245 drivers from the Xerox support site. When I tried to print, the print queue shows print job has error and nothing else happens. Xerox support site gave me the impression that they have not tested their drivers with Snow Leopard.

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Answer 4

Sep 8, 2009 5:24 PM in response to sbelisle

I am have the same problem with the Xerox WorkCentre 7665. Any other ideas?

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Answer 5

Sep 9, 2009 2:07 PM in response to Mwoodward

Same issue with Xerox WorkCentre Pro 40.

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Answer 6

Finito

Level 1

4 points

Sep 10, 2009 12:44 AM in response to sbelisle

waiting for an update from Xerox, I changed my driver to the generic postscript driver "algemene postscript driver" and that works. Maybe not for everything.

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Answer 7

bj4mac

Level 1

2 points

Sep 11, 2009 7:05 AM in response to sbelisle

We're having the same issue with Xerox Phaser 8200DP. I see that it is supported on the Snow Leopard list, but I can't find it on my hard drive after installing Snow Leopard.

1. Any idea where I should be looking to see if all of the Xerox drivers got installed?

2. How do I add an IP printer if it doesn't show-up in the Bonjour dialog box?

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Answer 8

utjoiner

Level 1

0 points

Sep 14, 2009 6:18 AM in response to sbelisle

Same here with the C2128. I submitted a request for help to Xerox and got a returned phone call. But, I have yet to talk to anyone about this.

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Answer 9

Sep 14, 2009 11:06 AM in response to spiff200

Same problem with workcenter pro 55 (corporate environment). Spiff200 has the right idea, but drop the /xerox. See use http://blog.kunugiken.com/?p=273

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Answer 10

kdraz

Level 1

0 points

Sep 14, 2009 2:48 PM in response to bj4mac

THe 8200DP is a PPD only driver, even in 10.5. I'd recommend going to xerox.com and grabbing the latest version of the drivers. THe PPD should reside by the way in the /Library/Printers/PPDs/Contents/Resources directory. You may want to check and see if the PPD is present for you now, if so I'd try just re-adding the printer, no need to redownload.

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Answer 11

Sep 14, 2009 3:38 PM in response to bj4mac

No Xerox drivers get installed with the installation disk. They only exist on Apple's software update servers. Run software update to see if the Xerox update shows up. If it doesn't, you should get prompted to download the drivers when you try to add the printer.

Otherwise, you can download the installer from here: http://support.apple.com/downloads/XeroxPrinter_Drivers_for_Mac_OS_X_v106

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Answer 12

bj4mac

Level 1

2 points

Sep 15, 2009 2:26 PM in response to sbelisle

Thanks for the insights about Xerox Phaser 8200DP.

Here's what shows up:

/Library/Printers/PPDs/Contents/Resources/Xerox Phaser 8200B.gz
/Library/Printers/PPDs/Contents/Resources/Xerox Phaser 8200DP.gz
/Library/Printers/PPDs/Contents/Resources/Xerox Phaser 8200DX.gz
/Library/Printers/PPDs/Contents/Resources/Xerox Phaser 8200N.gz

Are these the files you were referring to? I wasn't sure because of the .gz next to them.

Thanks

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Answer 13

Sep 16, 2009 3:53 PM in response to Guido Paap

Lucky for everyone, I work at Xerox. I had the same problem with the WCP40 driver. However, I managed to fix it by resetting the printing system after installing the driver. You can do this by going to System Preferences>Print & Fax, then control-click in the printers area and go to Reset Printing System.

Also, you can go here for a list of drivers that are compatible with SL: http://download.support.xerox.com/pub/drivers/CompatibilityMatrix/other/macosx/en/MacOSX10-6Matrix.pdf

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Answer 14

Sep 16, 2009 4:41 PM in response to bj4mac

Those are indeed the PPD files for the printer. If you don't see the printer in the default list as a Bonjour printer, then you can go into the "IP" tab and enter the printer's IP address into the Address box. I would try LPD first, but if that doesn't work you could also try IPP or JetDirect. You shouldn't have to enter anything into the Queue field.

To manually select the Phaser 8200DP driver, select "Print Using" and choose "Select Printer Software".

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Answer 15

Sep 18, 2009 6:09 PM in response to spiff200

It worked. Thank you spiff200.

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