Ryan83

Q: Dropping Wi FI Signal

Ever since I installed 10.6 -- I constantly drop my wifi connection.
I have VPN turned off and the all the same settings from 10.5, and I never had a problem before.
Whether I am far away (reception is worse) or only 3 feet away, I drop my signal constantly for no reason.
I have latest Firmware on router and powered down modem and router.

Many times I can not turn off airport as well, and I need to restart my latpop in order to get a strong wifi signal again? Any suggestions?

My router is a Belkin G+ Mimo - most updated firmware

Thanks!

MacBook Pro 2.16 - 15 Inch, Mac OS X (10.6), 4 GB RAM, 320 Gb HD

Posted on Sep 3, 2009 5:41 PM

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Q: Dropping Wi FI Signal

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  • by Martin Bradford,

    Martin Bradford Martin Bradford Sep 15, 2009 12:05 AM in response to Ryan83
    Level 1 (50 points)
    Sep 15, 2009 12:05 AM in response to Ryan83
    Sorry to hear all your problems - "I feel your pain" as they say! But PLEASE, PLEASE, PLEASE Apple - be careful how you fix them - my two year old MacBook that could not hole a wireless connection for more than ten minutes prior to Snow Leopard is now solid as a rock - so let's not take one step backwards in an effort to fix networking problems that you seem to have introduced for others!
  • by The Urgent Fury,

    The Urgent Fury The Urgent Fury Sep 15, 2009 1:18 PM in response to William Kucharski
    Level 1 (0 points)
    Sep 15, 2009 1:18 PM in response to William Kucharski
    Deleted the pbooks or whatever that post recommended and I'm buzzing along......for now.
  • by hannesdierotznase,

    hannesdierotznase hannesdierotznase Sep 15, 2009 3:36 PM in response to The Urgent Fury
    Level 1 (0 points)
    Sep 15, 2009 3:36 PM in response to The Urgent Fury
    I have also the problem that my signal strengh is very low and often dropping if I am more than maybe 5 meters away from the router. This problem is new since I have installed SF.
    In the console I always get some of this in the console:

    16.09.09 00:28:30 AirPort Utility[223] Could not connect the action importOK: to target of class AAUDocument
    16.09.09 00:28:30 AirPort Utility[223] Could not connect the action importCancel: to target of class AAUDocument
    16.09.09 00:31:30 [0x0-0x12012].org.mozilla.camino[152] Debugger() was called!
    Installing 10.6.1. has not changed anything.

    Message was edited by: hannesdierotznase
  • by simsky,

    simsky simsky Sep 18, 2009 9:02 AM in response to Ryan83
    Level 1 (0 points)
    Sep 18, 2009 9:02 AM in response to Ryan83
    I was so frustrated that I called the friendly free expensive Apple Care (more than 5 EUR phone costs).
    Well we created a new Network - no success
    We did some fancy stuff with the network assistant - no success
    Checked the Ping - don't ask me why - no success
    Reseted Safari - thanks for loosing all my cookies - no success
    We used the shift - Power-button thing - now I have a loud fan thank you - no success ether
    I crated a new user Profile - no success

    Well I wondered how a reset of one program could solve a systemwide problem... Maybe the help person was running out of ideas.
    The fun thing is MAC OS claims the signal is there but truly it isn't and it's not working.
    There is only one thing sure now they have no idea what causes this problem or it's so divers for everyone of us. I'm feeling so disappointed and sad now.

    Please if someone has a solution for dropping signals let us know!
  • by hudson1dotcom,

    hudson1dotcom hudson1dotcom Sep 18, 2009 10:28 AM in response to simsky
    Level 1 (0 points)
    Sep 18, 2009 10:28 AM in response to simsky
    Thanks for the update. Is there a way this can be escalated up the Apple support chain? Or is there was way to find out if they even acknowledge this is a problem? It would be nice to know if they are working on a fix versus us banging our heads on the wall. I can live with this a little longer if I know they are at least working on a fix.
  • by bigd95112,

    bigd95112 bigd95112 Sep 18, 2009 11:24 AM in response to hudson1dotcom
    Level 1 (0 points)
    Sep 18, 2009 11:24 AM in response to hudson1dotcom
    I've been having this problem too and getting sick of it ever since upgrading to Snow Leopard. I'm going to the genius bar to see if they'll do anything.
  • by orchidfanatic,

    orchidfanatic orchidfanatic Sep 18, 2009 12:52 PM in response to bigd95112
    Level 1 (0 points)
    Sep 18, 2009 12:52 PM in response to bigd95112
    both my MacBook Pro does this as well as my wifes MacBook.
    there are many logs like this one
    9/17/09 8:52:10 PM SystemUIServer[92] Error joining Applejuice: Connection failed (-3930 result unavailable)

    Applejuice is my airport extreme. This started only after the SL upgrade, my wife is ****** at me,
    doesn't Apple care at all? fix this please !
  • by Barry Levine,

    Barry Levine Barry Levine Sep 18, 2009 2:46 PM in response to bigd95112
    Level 1 (84 points)
    Mac OS X
    Sep 18, 2009 2:46 PM in response to bigd95112
    Did you try my suggestion of switching from WPA/WPA2 encryption to simply WPA?
  • by hudson1dotcom,

    hudson1dotcom hudson1dotcom Sep 18, 2009 9:27 PM in response to Barry Levine
    Level 1 (0 points)
    Sep 18, 2009 9:27 PM in response to Barry Levine
    Yep, changing between different wifi encryptions doesn't help. Same result... it might work for for a couple hours with no problems and then crap out or it might crap out several times in a short period of time

    This is jacked up!
  • by Mark Krueger,

    Mark Krueger Mark Krueger Sep 19, 2009 12:37 AM in response to Ryan83
    Level 1 (31 points)
    Sep 19, 2009 12:37 AM in response to Ryan83
    Temporary workaround that works for me:
    As soon as you connect to your wireless network, Open Terminal and start a ping going. I use my router IP address; but any local address will do:
    ping 10.10.10.1 <return>
    You'll see a string that looks like:
    64 bytes from 10.10.10.1: icmp_seq=728 ttl=64 time=1.527 ms
    64 bytes from 10.10.10.1: icmp_seq=729 ttl=64 time=1.513 ms
    64 bytes from 10.10.10.1: icmp_seq=730 ttl=64 time=1.203 ms
    64 bytes from 10.10.10.1: icmp_seq=731 ttl=64 time=1.684 ms
    64 bytes from 10.10.10.1: icmp_seq=732 ttl=64 time=1.063 ms

    For me this keeps the connection active and I can browse and move around the house to my hearts content without problems. It even survives sleep/wake.
  • by mikeadams,

    mikeadams mikeadams Sep 19, 2009 1:37 AM in response to Xinaian
    Level 1 (8 points)
    Mac OS X
    Sep 19, 2009 1:37 AM in response to Xinaian
    Removing all traces of the wireless network, rebooting and then re-connecting seemed to help on on MB, but on the other, it takes ages to pick up the wireless network when you switch it on or wake it form sleep. Very frustrating.
  • by Andrew Barraclough1,

    Andrew Barraclough1 Andrew Barraclough1 Sep 19, 2009 4:19 AM in response to Ryan83
    Level 1 (5 points)
    Sep 19, 2009 4:19 AM in response to Ryan83
    I too am having this issue with my MBP. Seems to happen as well when either my MBP or my mac mini go to sleep.
    Very annoying
  • by Bluedevil986,

    Bluedevil986 Bluedevil986 Sep 19, 2009 2:09 PM in response to Ryan83
    Level 1 (0 points)
    Sep 19, 2009 2:09 PM in response to Ryan83
    Just got off the phone with an Apple wifi expert. He said he's 95% sure the problem is that the router is using WEP 64-bit encryption, which is not compatible with 10.6 (apparently wasn't supposed to be compatible with 10.5 either, but usually worked for some reason). It's an easy fix - just call your provider and get it changed to 128-bit.

    Haven't had a chance to speak with my internet provider yet to get mine changed, so no guarantees this is the problem, but it's worth checking if y'all are still having problems. I'll post again once I've changed my internet.
  • by Adam Hall1,

    Adam Hall1 Adam Hall1 Sep 19, 2009 4:57 PM in response to William Kucharski
    Level 1 (0 points)
    Sep 19, 2009 4:57 PM in response to William Kucharski
    There are so many factors that also go into reproducing the problem, such as what router your using ,your distance from the router (very important) as well as the time it takes before a problem occurs relative to your distance etc. It's not helpful to post multiple times about your ability to NOT reproduce a problem. Your previous requests for logs was already fulfilled, so I am not sure what your hoping to do with these sort of posts over and over again.
  • by Chris Searles,

    Chris Searles Chris Searles Sep 20, 2009 12:09 AM in response to Bluedevil986
    Level 1 (10 points)
    Sep 20, 2009 12:09 AM in response to Bluedevil986
    Bluedevil986 wrote:
    Just got off the phone with an Apple wifi expert. He said he's 95% sure the problem is that the router is using WEP 64-bit encryption, which is not compatible with 10.6 (apparently wasn't supposed to be compatible with 10.5 either, but usually worked for some reason). It's an easy fix - just call your provider and get it changed to 128-bit.


    And just how many such routers are out there in public WLAN access points that can't be so easily fixed? ("Erm, excuse me. I'm trying to connect to your wireless network with my shiny new MacBook Pro, but it doesn't work. Could you please call your provider and have them change your encryption to 128-bit. If you do, I promise to order another cup of coffee.")

    In other words, add me to the list of people having similar problems since upgrading to SL, but who is not going to jump through all the hoops suggested in the various posts here. Airport networking worked fine for me under Leopard and Apple should issue a simple, i.e. "It just works", software fix for this problem asap.
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