Is it possible to eradicate WD Anywhere Backup?

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Level 1

5 points

Is it possible to eradicate WD Anywhere Backup?

I bought a WD My Book and made the mistake of installing software which I now can't remove. There's an icon in my menubar like a black face with an eerie green grin, and little windows keeping appearing to tell me the My Book isn't connected, even when I'm watching DVDs or giving PowerPoint presentations. None of the suggestions I've found elsewhere help. Searching on my computer for "wd", "memeo" "anywhere" etc. produces no results. I've heard mention of an uninstaller, but I have no idea how to find it.

All help gratefully received.

Macbook Pro 15", Mac OS X (10.5.6), 2.53Ghz 4GB

Posted on Sep 3, 2009 6:37 PM

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Answer 1

Best reply

V.K.

Level 9

56,174 points

Sep 3, 2009 9:39 PM in response to strida

finding the uninstaller would really help. without it try the following thinsg. check in /Library/launchagents, /Library/startupitems for anything WD related and trash anything suspicious you find. also look in your login items in system preferences->accounts and delete anything wd related too. when done, restart the computer.

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Answer 2

Limnos

Level 10

411,223 points

Sep 3, 2009 11:13 PM in response to strida

What's the software called? Maybe we can find an uninstaller.

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Answer 3

strida Author

Level 1

5 points

Sep 4, 2009 5:46 PM in response to V.K.

I can't find any folders in Library or elsewhere on my computer called either launchagents or startupitems. Not do I have any login items.

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Answer 4

strida Author

Level 1

5 points

Sep 4, 2009 5:49 PM in response to Limnos

The software seems to be called WD [Western Digital] Anywhere Backup. But I can't find anything with a title resembling that on the computer. Forums seem to suggest that a company called Memeo is responsible.

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Answer 5

V.K.

Level 9

56,174 points

Sep 4, 2009 6:44 PM in response to strida

twelvetonelizzie wrote:
I can't find any folders in Library or elsewhere on my computer called either launchagents or startupitems.

you must be looking in the wrong Library. look in the Library at the top level of the hard drive. those folders are definitely there.

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Answer 6

strida Author

Level 1

5 points

Sep 7, 2009 12:54 PM in response to V.K.

Yes, I was looking in the wrong Library. There were WesternDigital and Memeo folders in the Application Support folder. I've deleted both; that's removed the menubar icon and hopefully the annoying prompts too. MANY THANKS

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Answer 7

Sep 29, 2009 8:14 PM in response to strida

just search "WD Anywhere Backup Uninstaller"
run it and it's gone

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