EFI Fiery driver broken in 10.6 client

Have you tried the other trick which has been circulating around in this forum -- run "sudo chown -R root:wheel /usr/libexec/cups/filter/" in Terminal? If not, maybe you should give it a try.

Thanks for that command, I'm now able to connect to my CPP 500.

I'm having issues with my Ricoh C900 Pro as well. I'm able to print to any queue and I can use the quick select options, but I get an error trying to get the full printer properties. Invalid IP address or bad DNS name, but I know there are no issues with either. Seems like something is blocking two-way communication from the driver to the Fiery. I checked to see if perhaps the firewall had been enabled by default with the upgrade but it had not.

*** Apple?!? Why in the world would would you kill Appletalk?

I use a Ricoh MPC 5000 with Fiery. After installing 10.6, I too lost fiery controls (seems to be a common problem on these threads). There used to be print dialog option for "fiery features", which would allow me to control duplex, staple, booklet printing, etc).

Something that has worked for me (I am not a tech, so bare with me...):

1) Install the printer (I did it via the IP address usually a 172.something rather). For the Queue option, type in "hold" (without quotes, make sure lower case).
This will send you print to the hold instead of directly printing. If you leave blank or type in "print", you will not get Fiery features, but will be able to print directly).

2) If you don't have it already, download/install "Command Work Station", Mac edition (CWS). For me, I had to download it (for free) from Ricoh's website. It was a package called "efi_utilities.zip" ( http://www.ricoh-usa.com/downloads/EFI_Utilities.zip ). <----(EDIT-please see bottom of this reply for the download link and name)
A disk that came with the printer should also have the software, as well.

3) When you print (to the hold Queue), Open up CWS. For first time use, enter in the IP address to get to the printer. You may have also get a log in screen. Clicking on Operator and login (leaving password blank) worked perfectly for me-but you may have to enter something (check with IT, if you have internal support that may have created a password).

4) you should now see your job in the "Active jobs" (you can also see all of the other jobs that have been printed already).
Viola!
Double clicking your job will now now give you full control (same as the "fiery features" did before, but better*). Cleick layout for booklet, duplex, etc... you get the idea.

*Even though this method seems a bit of a pain, it actually works better. For example, if you (assuming you could) printed a pdf x 50 via the "fiery features" option, the job actually gets sent FIFTY times (so does all the job output options). With this way, when you hit print x50, the information is already on the fiery, so it does not need to resend every print. You can also keep the job there, if it is something that you print frequently. It's annoying to open CWS every time, but it's a great work around, and actually has better options for complex jobs.

Good luck!

^^^^Correction, after Rechecking and re-downloading, the file to download is not EFI Utilites, this link will do it: http://support.ricoh.com/bb/html/drut_e/rc2/model/e_5100/e5100en.htm

This is from Ricoh's download support page (look for the Command Workstation link for Mac OSX 10.5 or later)

Message was edited by: jkleinrichert

Hi

Go to http://www.efi.com and download the "Fiery Print Driver update for OS X v10.6"

It's located in the Support/Downloads/Efi Software.

This corrects the the drivers already installed (you may need to delete the printer and install the printer again). Works on all my 11 Fiery controllers (using Konica Minolta C6500 printers).

Thomas