My ears are ringing from blast of white noise from Logic 9

NEVER had this happen in Logic 8 (or any other software for that matter) on same hardware.. Not only can you not OPEN Logic 9 by clicking on a logic 9 file, SAVE in Logic 9 without it putting audio out of sync, now I discover you cannot RECORD for more than a few minutes without getting a blast of white noise. Seriously, my ears are still ringing 8 hours later from this noise. If they are still ringing Monday I am going to the hearing specialist and Apple WILL be paying the bill. I pray no serious damage has been done and that I will still be able to do mastering work. If I monitor through Logic, even at 128 the monitored audio will occasionally slip out of sync and there will be like a 2 second delay in the monitored audio, then eventually a deafening blast of white noise. To release software in this untested state is totally negligent, irresponsible and downright dangerous. Disgraceful.

Mac Pro 266 4 gig Ram - AMT8 - Tascam DM4800 with Firewire - Lots Of Guitars, Mac OS X (10.5.7), UAD 2 Card - M-Audio Keystation 88 Pro

Posted on Sep 4, 2009 2:13 PM

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343 replies

Jul 19, 2010 1:01 PM in response to Mr Pandamonium

Hi,

ok, sorry, no solution, but at least something to think about: on a thread on www.gearslutz.com about this issue someone suggested that as long as this bug hasn't been solved, it's obviously very wise to put all digital volume controls (the main volume slider in Logic, main volume controls of your audio hardware) as high as possible, so that the levels of the analog stuff that comes after that (like main volume of the monitors) can be as low as possible. As long as you don't overdrive them, it holds noise levels down, and IF the noise burst appears, it will probably be less loud because the you've actually given the monitors less headroom.
I know, it shouldn't be necessary...
Regards,
Jaap

Jul 25, 2010 4:06 PM in response to iSchwartz

So.. Has this not been resolved? Im also experiencing all the problems above. As already said previously.. If I even have only a blank midi track in my arrange, the horrific noise occurs between between bar 6 and 8, then disappears. Im a professional producer and to be frank, could not put up with this and have already 'flow the nest' so to speak and have had to invest in ableton Live 8. From being a logic user for over 9 years I did not want to do this. Sod the **** iphones and all the ipad's for a minute.. look after us all like Emagic used to.

Also, I own a pair of £2000+ monitors that I hope haven't been fried / damaged by the noise outburst's and that I haven't suffered any hearing damage (yet to be tested).... I would personally like to know what my rights are against apple.

Jul 27, 2010 12:39 AM in response to iSchwartz

Hey iSwartz,

Reinstalled my whole computer and at the moment the noise isn't there.. I did this a while ago and it disappeared only to return. If it returns, I will get back on the board and hopefully get a recording of it, yet as said.. I've 'flow the nest' and am really digging Ableton (it seems to have memory issues but at least I don't live in fear of the horrible noise thing).. I do hope apple sort all this mess out as I want to work in Ableton and then mix in logic now.

Regards,
Jon

Jul 27, 2010 7:31 AM in response to 21th Century

21st, from the research myself and others have done on the 'net the problem is not specific to Logic, or specifically version 8 or 9. The link in 45RPM's post is also indicative of this. The blast has been reported on PT rigs as well.

I wouldn't know if it occurs with remotely the same frequency on PC-based DAWs or not because, well, what's a PC? (LOL) but considering Apple has contacted some people to get info on the problem it might be safe to say that it's specific to Macs. Or it might not. Regardless, the problem does occur in conjunction with their hardware while using their software so as far as I'm concerned -- as are the bent cilia in my cochlea from my encounter with this -- the ball is in their court to figure it out.

Message was edited by: iSchwartz

Jul 27, 2010 8:12 AM in response to iSchwartz

Hi,

iSchwartz wrote:
21st, from the research myself and others have done on the 'net the problem is not specific to Logic, or specifically version 8 or 9. The link in 45RPM's post is also indicative of this. The blast has been reported on PT rigs as well.


yes, I know that, but I was told that Logic 9.1.1 includes some kind of protection against situations that provoke this "blast".

Best,
21th

Jul 27, 2010 8:19 AM in response to 21th Century

21th Century wrote:
I was told that Logic 9.1.1 includes some kind of protection against situations that provoke this "blast".


Curious to know -- where did you got this information from?

And if you look back through this thread just one page you'll see a report of this with 9.1.1. Go back two pages and you'll see two additional reports on 9.1.1

Message was edited by: iSchwartz

Jul 27, 2010 9:28 AM in response to 21th Century

is anybody who is still suffering the "blast of white noise" already using Logic 9.1.1, not a older version?


Yes.

For me, I've only had the B.O.W.N since 9.0, all versions, including 9.1.1. 10.5 or 10.6 hasn't made a difference (I thought it was just LP9+10.6 once, but I was wrong). Never with LP8.

I've spent many, many hours trying different combinations of OS and Logic versions, even changing interfaces connected from firewire and PCI . Because it can strike at any time, I can't find any repeatable combination which will induce the noise. It's also infrequent; I could run for weeks with no problem, then get hit twice in the same day.

I don't use Logic for recording at the moment when musicians are around, and so far haven't had the issue. Not that this means much; maybe I could have used Logic without a problem, but I'm choosing not to risk it until a solution is found.

Although it seems that loud noises have occurred on other platforms, the incidents seem rather rare by comparison, and I don't think it's because PT or Live users are shy in reporting problems.

Aug 1, 2010 3:51 PM in response to John Alcock

John Alcock wrote:
I've spent many, many hours trying different combinations of OS and Logic versions, even changing interfaces connected from firewire and PCI . Because it can strike at any time, I can't find any repeatable combination which will induce the noise. It's also infrequent; I could run for weeks with no problem, then get hit twice in the same day.


Maybe that's a clue.

Could it be related to system updates, maintenance scripts, or something?

Aug 12, 2010 2:23 AM in response to ben_allison

So I've had this problem happen intermittently over the months, but yesterday during a very important location recording session, it was happening CONSTANTLY.

I managed to get through the recording but with many interruptions. My pianist sitting at the other end of the room could hear the blasts of noise in my headphones (I was probably 8 metres away!).

Not only was it totally unprofessional, but it came close to ruining my session (and ears). I should send Apple the bill for this: it's simply not fit for purpose.

I would question if there are laws being broken here... but software is such a grey area. As is Apple IMO these days.

Not happy Apple. SORT IT.

Aug 24, 2010 1:25 AM in response to siderealxxx

Interesting... after my aformentioned expereince in session a couple of weeks ago, I wrote to Apple/Logic feedback and actually got a response... I'm posting here because I think all users will benefit from seeing this:

*Thanks for your recent feedback though we're sorry to hear you're experiencing a problem. Are you using version 9.1.1? The form says you are using 9.0.2 - perhaps that was an error?*

*I assure you we take this issue quite seriously and have spent the better part of the last year investigating it. It has been essentially impossible to reproduce and the nature of it suggest that it is not specifically a Logic issue. We did however take steps in 9.1.1 however to at least block the audio output in the event that conditions arise that suggest it might occur. In that scenario, there would be a loss of audio altogether rather than an audible burst of noise. It will be disappointing if you have in fact experienced this noise burst while using 9.1.1. In any case, we would be very interested in learning as much as we can about your system as it may help us to understand this issue better.*

*I look forward to your reply.*

Well unfortunately I was using 9.0.2 because I need to keep my Macbook cross-compatible with my G5 (when PPC support stopped). But what I thought was interesting is that A/ they have issued a patch in 9.1.1 which blocks audio under these circumstances B/ an admission that it is a problem, but that is essentially impossible to reproduce C/ that they've spent a lot of time trying to fix it without much success so far! The claim that it might not 'specifically be a Logic issue' is interesting, but I'm sure we all agree that our Apple software running on an Apple OS on Apple hardware, is probably an Apple problem.

I did write back detailing more info but I've not heard anything further so I thought I'd post this now. Nice to have some info, but the big question is what will happen from here...

Aug 24, 2010 2:07 AM in response to siderealxxx

Thanks for sharing this.

we would be very interested in learning as much as we can about your system as it may help us to understand this issue better.


If you reply, would you please include a link to this thread? If they want information there's plenty of it here, including that Excel spreadsheet I made up a while ago detailing at least a dozen people's systems (if not more).

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My ears are ringing from blast of white noise from Logic 9

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