iSync and Motorola KRZR

My wife and I migrated to iPhones. Transferring contacts, etc. from my BlackBerry 8830 was a snap, however, her KRZR is more challenging...

I was able to link the phone via Bluetooth and transferred her photos and movies, but the Bluetooth utility does not see a directory with contact info. I started hunting around for how to grab the contacts and saw iSync was part of Mac OS. So far so good. However, we I open iSync and try to add a device, I get a picture of a generic Motorola phone, but it also says "Motorola Phone iSync cannot connect to this device". Since I can use Bluetooth to grab everything else from the phone I doubt it is the connection. I started to see all sorts of advice about editing plist files and decided that this was getting more complicated than it probably should be.

Does anyone know how to get the KRZR connected to iSync?

Thanks!