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Symantec Problems?

I bought Snow Leopard 2 days ago, installed it and everything was fine. But when I restarted it, I keep getting this pop up, at least 4 at a time:

Symantec AntiVirus Error
Symantec AntiVirus Auto-Protect could not continue. Please run LiveUpdate or reinstall Symantec AntiVirus and restart. (Code: 9) or (Code: 10)



The Symantec I'm using is required for my campus, you can't access the internet without it on your computer. I've tried LiveUpdate many times, and it still won't work. I've also tried re-downloading in and reinstalling it, and that still won't work either. When I open Symantec it says it's working, I can scan and update and everything, but I don't know how to fix the pop ups.

Any ideas? Thanks!

MacBook

Posted on Sep 4, 2009 8:50 PM

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11 replies

Sep 7, 2009 10:37 AM in response to 4thTRY

If you need your computer for school right away, then you can go back to Leopard. If so, then you will need to do an erase and install. I would first try the Leopard (i.e., 10.5) DVD. But, you may have to use the Snow Leopard (i.e., 10.6) DVD for the erase part. Let's assume the first for now. Startup from the DVD by holding down c when starting up. Next, when able, choose your language and stop. Then, using the menus at the top, select Disk Utility and erase you drive. Next, quit Disk Utility and continue the install. After the install is complete, insert your Leopard applications disk and install the programs you want. Now, you are done except for restoring you data, apps, and settings as best you can.

In the other case, you will have to exit the installer after exiting Disk Utility. Next, you would startup with your Leopard DVD again by holding c down during startup. Now, after selecting your language again, just click install. After the installer is finished, install your applications as above.

Sep 7, 2009 11:02 AM in response to kite1011

I just found a way to deal with this, possibly. Go to your LIBRARY Folder. If you have a startup folder in your library, check it to see if there are Symantec or Norton files/folders in there. I deleted all of these and now I get no error message. WARNING: I've simply deleted NAV from my mac. I'll get the Snow Leopard version once it's available.

Symantec Problems?

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