HI and welcome to Apple Discussions...
Sorry to hear you are having problems with your printer.
Just so you are aware. It is not Apple's responsibility to update 3rd party software such as printer drivers. This holds true for the hardware sold at the online Apple store. That is up to Canon to update their drivers to be compatible with 10.6.
Also, if you have any 3rd party software, not just drivers for printers that you have on your Mac, Apple is not responsible for updating their software either.
*"Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information."*
From here:
10.6 Incompatible Software
Check Epson for printers. They have already updated most of their models to be 10.6 compatible.
*"Apple state in their literature that Snow leopard will make sure that the most up to date software is available."*
They are referring to the Mac OS X system software. Not 3rd party software. "Snow Leopard" ...
Carolyn 🙂
Message was edited by: Carolyn Samit