6 Replies Latest reply: Dec 6, 2009 12:04 PM by Athena53
LasseWindeck Level 1 (0 points)

I tried to move my iTunes folder to my external HDD(D:). After doing that iTunes wouldn't start no more and I got the following error message:

*"The folder "iTunes" cannot be found or created, and is required.*
*The default location for this folder is inside the "Music" folder."*

Well, I copied the Music folder back to (C:) the error message still appeared! I think I could chance the original location for the iTunes folder in iTunes, but since it won't even start, just giving me the errormessage, I don't know what to do...

- I tried delete-reinstalling iTunes
- I tried system recovery
- Windows Media Player works
- The folder "iTunes" in my music is complete

I hope anybody has an idea... Thanks

Samsung R40, Windows Vista
  • polydorus Level 6 (11,955 points)
    Have you done a shift key start to connect iTunes to the new location?

    Hold down the shift key and start iTunes, keep holding the shift key until you are prompted to choose a library. Navigate to the location of your iTunes folder and choose iTunes Library.itl.
  • LasseWindeck Level 1 (0 points)
    Oh my gosh it was THAT easy?!

    Thank you
  • dsprox Level 1 (0 points)
    While I agree with you that it was "That easy", I have to also entirely disagree with you. That's not easy if you have no idea about it until you check the internet and find out. Why doesn't the program automatically bring up the dialog that asks you to reset the library the first time the error occurs, instead of leaving you to search for help online? That's just bad design.
  • Swansea Level 1 (0 points)
    I am interested in your solution. I am a complete novice in IT matters and wonder if your solution will help me too. I have just bought a new Windows Vista PC and have found that the C drive is far too small to hold my iTunes library. I have however, got 1TB on a D drive. I have installed iTunes to this D drive but my PC still wants to store the library on the C drive. Will the solution you have mentioned work for me in this situation?
  • Wendy66 Level 1 (10 points)
    Yes, I think this is your solution too.
  • Athena53 Level 1 (0 points)
    Thank you, thank you! And I agree with dsprox- it's not exactly intuitively obvious, especially when Edit Preferences lets you point to the directory but then (apparently) ignores it. My files wer on an external hard drive which somehow got itself write-protected, but that was easy to fix. I'm up and running.