Administrator password required

Question

Level 1

115 points

Administrator password required

I have been having an issue now for several months with OS X. It is a known issue, the PubSubAgent glitch that comes from RSS feeds in Mail and syncing bookmarks through MobileMe. In my case I have isolated the problem to bookmarks syncing. Every time I disable bookmark syncing, my machine runs perfectly. As soon as I turn syncing on, I get a message about every 20 or 30 minutes prompting me to put in my account password. In Leopard, I got this message:
PubSub Agent wants to use your confidential information stored in ‘idisk.mac.com mvest20’ in your keychain. Do you want to allow access to this item?"
I was hoping that Snow Leopard had cleaned this glitch up, unfortunately, no luck. Now the message I get is this:
Type an administrator's user name and password to allow OS X to make changes. Mac OS X wants to use the System keychain. Under the details tab, the computer tells me that the application that wants to use the keychain is PubSubAgent.
So, the question, does anyone know of a fix for this? For now I am leaving off my bookmark syncing, but I really like having my iPhone having full access to my computer's bookmarks and vice versa. If anyone has any suggestions or advice, I would be very appreciative.

Message was edited by: mvest20

Macbook Pro 2.4 GHz Intel Core 2 Duo, Mac OS X (10.6), Standard configuration (Early 2008)

Posted on Sep 7, 2009 7:21 PM

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Answer 1

Camelot

Level 9

54,333 points

Sep 7, 2009 7:25 PM in response to mvest20

This sounds like a classic keychain problem - the OS isn't saving the keychain for some reason.

Run Keychain Access and repair your keychain to see if that helps.

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Answer 2

V.K.

Level 9

56,174 points

Sep 7, 2009 7:28 PM in response to mvest20

did you click "always" allow in the popup dialog asking about using the keychain?
I don't use mobileme but according to this kb article that's all you need to do
http://support.apple.com/kb/TS1770

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Answer 3

Sep 7, 2009 7:28 PM in response to mvest20

HI,

PubSubAgent is the name of the process used for Safari RSS feeds.

PubSubAGent is asking for your iDisk password because its trying to sync your Safari bookmarks & RSS feeds to your iDisk. Just hit "always allow". It's just saving your password to your Keychain.

Carolyn 🙂

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Answer 4

mvest20 Author

Level 1

115 points

Sep 7, 2009 10:21 PM in response to mvest20

I have clicked "Always Allow" many times, but as long as bookmarks are set to sync the same message will pop back up every half hour or so. I have also run Keychain First Aid several times, and that has had no success resolving the issue.

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Answer 5

pideja

Level 1

8 points

Sep 8, 2009 4:16 AM in response to mvest20

I feel for you. Since installing Snow Leopard, i've lost ALL priviledges even though I am ADMINISTRATOR on this machine. This means I can't do any modifications at all, including installing new drivers, creating a new account, changing anything that needs a confirmation of login/password.
So, whatever solution is submitted to "fix" this situation, I can't do it because I don't have permission to implement the solution.

Anybody have a solution?

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Answer 6

Sep 13, 2009 10:37 AM in response to pideja

Maybe this this document
http://support.apple.com/kb/TS1278

can help you. It isdescribed for Leopard 10.5 but it also works under Snow Leopard.
The only change is in Step 9, because the Directory Utility has been removed from the Utilities directory in Snow Leopard. It now called /System/Library/CoreServices/Directory Utility.
I followed all the steps and changed my user account back from Standard to Administrator.

Look also at the discussion in http://discussions.apple.com/thread.jspa?messageID=10061135&#10061135
It helped me!

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Answer 7

Oct 31, 2009 9:43 PM in response to mvest20

I have this problem too. I've had the problem in 10.5 for a year and it still exists in Snow Leopard. My work around is to move the popup dialog to the bottom right of the screen and ignore it.

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