4 Replies Latest reply: Sep 9, 2009 4:20 AM by cl0ud
cl0ud Level 1 Level 1
The screen of my Macbook Pro 13 inch falls slowly closed, when the screen is closed halfway,

I brought it for repair, and they told me they are going to replace the whole LCD, is the hinge built in nowadays in the June 2009 macbook pro 13 inch?

Just wondering... also another question:

Will the hardware test fail on the soundchip, if you accidently deleted files that may corrupt the driver of your soundcard?

The reason I ask this is, because my hinge is loose, and I wanted it to get tighten/repaird, now they ran a test and told me the mainboard needs to be replaced as well because of the fact the sound didnt work..

Im pretty sure the sound worked , and before I got to the apple store in a rush, I deleted every file i suspected that could be personal.

Which resulted that some options/menus didnt behave correctly, not sure about the sound though...

so the main question is, is it possible the hardware test say failure if in the software i messed up the driver or something?

Macbook Pro 13 inch June 2009, Mac OS X (10.5.7)
Solved by eww on Sep 8, 2009 3:55 PM Solved
There is not and probably never will be a general software test that could detect every possible software defect and anomaly, given the uniqueness of every user's software configuration. But hardware testing by Apple technicians is routine.
Reply by eww on Sep 8, 2009 6:30 AM Helpful
...is the hinge built in nowadays in the June 2009 macbook pro 13 inch?


Yes, part of the hinge is inside the display assembly, which Apple technicians don't disassemble. Replacing the hinges requires replacing the whole display.

so the main question is, is it possible the hardware test say failure if in the software i messed up the driver or something?


No. When a hardware test is run, none of the software on your hard drive is used or even noticed at all, so it makes no difference whether a driver or anything else is missing. But when you get your machine back, you'll probably need to reinstall your OS and apply all the subsequent updates over again to remedy your overzealous deletion of essential files.

All replies

  • eww Level 9 Level 9
    ...is the hinge built in nowadays in the June 2009 macbook pro 13 inch?


    Yes, part of the hinge is inside the display assembly, which Apple technicians don't disassemble. Replacing the hinges requires replacing the whole display.

    so the main question is, is it possible the hardware test say failure if in the software i messed up the driver or something?


    No. When a hardware test is run, none of the software on your hard drive is used or even noticed at all, so it makes no difference whether a driver or anything else is missing. But when you get your machine back, you'll probably need to reinstall your OS and apply all the subsequent updates over again to remedy your overzealous deletion of essential files.
  • cl0ud Level 1 Level 1
    So I can assume that the Apple Premium Reseller Technicians in my country have done a HARDWARE test, NOT a SOFTWARE test?

    Right?

    (Dont think they had my login // passwords ID's)

    Please let me know, i just find it funny, that the sound worked and they check it out and the get a error on sound that there was no sound...from what ive heard of them
  • eww Level 9 Level 9
    There is not and probably never will be a general software test that could detect every possible software defect and anomaly, given the uniqueness of every user's software configuration. But hardware testing by Apple technicians is routine.
  • cl0ud Level 1 Level 1
    Guess I'll just have to wait, must have been something wrong if the had a failure with the sound...