+I cannot connect from another computer in fact it tells me that the id doesn't exist!+
I am not sure exactly what you mean by that, can you connect to the store but when you try to log in you have a problem or does it fail to connect at all.
I actually asked if you could connect from another account on the same computer, but if you cannot connect to the store from another computer using the same connection, then it suggests there may be a problem with your router or ISP.
If that is really what you said, try switching off your router and switching back on again after about 30 secs. Sometimes rebooting the router clears the problem. It seems unlikely that it is your ISP if you were able to connect OK until recently, unless they have changed something.
I am afraid that connection problems with normal diagnostics can be difficult.
When you say you have never run Norton, do you mean your have never had Norton installed on your PC. An inactive or even an uninstalled Norton can still cause problems although usually the diagnostics are not normal.
A quick thing you can try is to go to internet options>>Advanced tab and uncheck "Check for server certificate revocation". I don't think it is that as it normally shows up as a secure connection failure.
If you are not able to try logging in from another account on the same computer, you could try deleting your iTunes preference files anyway.
There are instructions in this article:
http://support.apple.com/kb/TS1717
Look in the section on user specific troubleshooting.
Deleting the preference files causes new default files to be created so you loose any custom preferences.