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HP Photosmart C6280 scan problem and fix

My HP Photosmart C6280 would not scan. Reading all of the trouble scanning on this board, someone posted a fix

http://support.apple.com/kb/DL907

SOmething would not install with this HP Driver Installation -- keep on getting the same message about something was installed incorrectly. I 'force quited' the installing process. I shut down computer. Tried to restart but it would not -- Started up off of OS X.6 CD and reinstalled it and now scanner (and printer) work fine off of the 'Fax & print' system preferences.

Mac OS X (10.6)

Posted on Sep 8, 2009 8:32 AM

Reply
3 replies

Sep 28, 2009 2:26 PM in response to yukialbany

Just to confirm, do you know that the scan functionality is supposed to be from one of the four methods below in SnowLeopard?
1. Preview application
2. Image Capture application
3. Print & Fax preference
4. The regarding queue's printer proxy.

Try these steps if you were already using one of the method above and cannot scan.
1. Resetting the print system.
2. Delete these folders: "/Library/Printers/hp", "/Library/Image Capture/Devices/HPScanner.app", "/Library/Image Capture/Support/Hewlett-Packard", and delete all of the files starts with "HP" or "hp" in these folders: "/Library/Printers/PPDs/Contents/Resources", "/Library/Printers/PPDs/Contents/Resources/en.lproj".
3. Power off your printer and unplug it from your computer.
4. Reboot your computer, turn back on your printer, plug it to your printer.
5. Say "yes" to the download driver dialog.

HP Photosmart C6280 scan problem and fix

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