Itunes wont install, access to registry key denied

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Level 1

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Itunes wont install, access to registry key denied

Please, I want your help!! I have a problem try'ng install itunes 8.2.1. with vista:my PC screen shows the following message:

Could not open key:
HKEY LOCALMACHINE\Software\Classes\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}\ProxyS tubClsid.
Verify that you have sufficient access to that key, or contact your support personnel.

And i can´t install itunes and also I can't uninstall it!!!!!!!! Anyone can help me????

Posted on Sep 8, 2009 9:38 AM

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Answer 1

Sep 8, 2009 9:43 AM in response to quiquelahoz

Apple Has an Article about this isuue.

Regards

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Answer 2

quiquelahoz Author

Level 1

0 points

Sep 14, 2009 2:11 AM in response to Josef Kowalewski

No solution. I thought I had removed everything related with "itunes", "quicktime" or "ipod" on my vista (even I had use the Microsoft Installer cleanup utility!!) and when I´m going to try install an older version of itunes, the same message appears on my screen:

Could not open key:
HKEY LOCALMACHINE\Software\Classes\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}\ProxyS tubClsid.
Verify that you have sufficient access to that key, or contact your support personnel.

I'm getting crazy, I can´t update my music!!!!! Has somebody a similar problem to update his old itunes version to the 8.0. version or any newest???????

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Answer 3

polydorus

Level 6

11,967 points

Sep 14, 2009 2:39 AM in response to quiquelahoz

You may find this article on repairing registry permissions helpful
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx

You have not given your operating system. This article does not apply to 64 bit systems.

The script takes quite a long time to run so be patient.

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