Backlight doesn't work

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Level 1

0 points

Backlight doesn't work

When I was using my iPhone one day the backlight stopped working. I charged it and checked the next morning but it still didn't work. I restarted it, reset it, and restored it but it still didn't work. Is it possible to fix it or replace it without having to pay $600!!!?

Gateway

Posted on Sep 8, 2009 8:19 PM

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Answer 1

ShadyMac

Level 4

1,277 points

Sep 8, 2009 8:26 PM in response to iPhone users

Assuming you do not have AppleCare for the 3G...then out of warranty means you will have to pay to replace if the screen is truly defective...happily there are cheap optopns like using eBay to find parts...then there are the options that Apple ofers out of warranty phones...

http://www.apple.com/support/iphone/service/faq/#warranty7

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Answer 2

Sep 8, 2009 8:29 PM in response to iPhone users

If your iPhone is no longer under warranty, as already provided Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price. Apple's out of warranty or not covered under the warranty "repair" or exchange price is $199 plus tax.

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Answer 3

Sep 8, 2009 8:34 PM in response to iPhone users

also ... you can check warranty status here

https://selfsolve.apple.com/GetWarranty.do

be well

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Answer 4

iPhone users Author

Level 1

0 points

Sep 13, 2009 10:51 AM in response to Allan Sampson

Thanks. Can I do this from home or do I have to go to an apple store???

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Answer 5

Sep 13, 2009 11:11 AM in response to iPhone users

If there is an Apple store nearby, I would make an appointment at an Apple store.

I don't know if an out of warranty or not covered under the warranty exchange can be done over the phone but if so, you must give a credit card number not only for the cost of the exchange but also in case you don't return your existing iPhone, and you will pay for shipping.

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