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Shimodax

Q: Brown spots, dark smudges and irregular backlight  (possible geeky fix)

There is an archived topic about this here: http://discussions.apple.com/message.jspa?messageID=9112325 and I'm bringing this up again because I had a similar problem with an out of warranty machine and eventually fixed it ... not for the faint of heart though.

I did not take a picture but there were brownish vertical stains on the display which were clearly not digital (i.e. not pixel oriented, so no video card, cables involved) but just looked like dirt or dust or stains on the display.

The obvious solution (which also seems to take care of the condensation issues) was to remove the outer glass with suction caps and cleaning it on the inside and also cleaning the actual display behind the glass. This did not yield any results though.

The Mac being out of warranty already and replacement panels from Apple being prohibitively priced I ended up ordering one on Ebay (if you want to do this, look for something with a part number of MW240WU2).

The replacement went well. There are excellent instructions on how to dismantle an iMac here: http://news.cnet.com/8301-13506_3-10210484-17.html (although they do it to replace a hard drive), it takes about one hour to take it apart and put it together again.

However, now having the old panel around and the new working fine, I was a bit more courageous and decided to actually open the old display panel itself.

Knowing that I had a working Mac, I was now no longer in fear of finally breaking the thing entirely it ... and with that relaxed attitude was actually quite easy: There is a metal frame around the panel with holes, snapped onto the black plastic frame of the display body. On the back there are small gaps between the frame and display, obviously intended to lever the snaps open. Using a small screwdriver, inserting it into the gaps between the metal and plastic removed the metal frame easily. It's definitely not harder than opening an iPod/iPhones (with iPods usually something breaks, the display just opens without damage).

Having the frame loose, panel lying flat on the desk, I carefully folded the metal frame up (it's taped to the display at one side which sort of works like a hinge). Inside I found a thin glass plate (the display itself) which could also be folded up (flat cables attached at the bottom). And yes, there was dirt on the back of the glass and on top of the backlight beneath it. (The display panel is not sealed and I guess the fans blew dust into the panel itself).

Bottom line is: There are issues (at least in my case) with dirt on the actual inside of the display panel itself. With warrranty, the panel should be replaced. Out of warranty and with technical skills, you can replace the panel yourself with items off Ebay. And with a bit of courage you can even open the panel and clean it on the inside.

Finding this I dismanteled the iMac again and sealed the openings on the side and top of the new panel with tape and have a working panel as backup.

Not sure how many people want to go that far, but I thought I'd share the experience.

iMac Alu 24", Mac OS X (10.6)

Posted on Sep 9, 2009 2:30 AM

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Q: Brown spots, dark smudges and irregular backlight  (possible geeky fix)

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  • by Shimodax,

    Shimodax Shimodax Sep 9, 2009 2:38 AM in response to Shimodax
    Level 1 (60 points)
    Sep 9, 2009 2:38 AM in response to Shimodax
    Oh, one more thing which may help with other backlight issues. When starting with the new display panel I had some backlight problems (larger areas being darker) which were caused by pressure (caused by having tightened the screws). So, some backlight issues (which look more like shadows than stains) could possibly be solved by just opening the iMac and loosening the display screws a bit.
  • by Shimodax,

    Shimodax Shimodax Sep 9, 2009 3:13 AM in response to Shimodax
    Level 1 (60 points)
    Sep 9, 2009 3:13 AM in response to Shimodax
    I just found a photo and thread which describes the "dirt behind the LCD" problem I had pretty well: http://discussions.apple.com/thread.jspa?threadID=1915086&tstart=0
  • by Shimodax,

    Shimodax Shimodax Sep 9, 2009 12:50 PM in response to Shimodax
    Level 1 (60 points)
    Sep 9, 2009 12:50 PM in response to Shimodax
    I browsed through the forum today, looking for those display problems and while there are different ones (some clearly digital, like faulty GPUs) there seem to a quite a few with the "dirt inside the LCD panel" problem.

    This thread has pretty good pictures of it (http://discussions.apple.com/thread.jspa?threadID=1915086&start=0&tstart=15) but there's also a variant with horizontal smudges (and probably other places).

    Since I have dismantled my iMac a couple of times now, playing with replacement panels, here is a summary.

    Those panels, while coming in one part (from LG Phillips) are not sealed air tight. The iMac has it's fan at the bottom (left of the apple logo) blowing the air up through the case and out at the top. The air openings have no dust filters (just holes at the bottom of the iMac) so the fan will pull in any dust that's around (household dust, cigarette smoke, smoke from incense sticks, polls, you name it) and blow it up through the machine. Everybody who ever opened a PC which is over a year old knows how much dust the fans collect and how this is inevitable.

    With this setup it is inevitable that some of the air stream finds its way into the display panel. Either through cracks, openings for snap clips or other openings. On the back of the panel on the top, leftish of the middle (basically in the spot where those yellowish stains in the pictures on the other thread appear) is an opening for a connector. Blow in some dust there (even one particle a day) and it will end up inside the panel.

    The panel itself is a glass plate lying (semi loose) on the backlight. When opening the panel and lifting the glass, there was plenty of fine dirt underneath (between glass and backlight), which easily came off with a damp microcloth. After putting the thing together again the stains were gone.

    However, Apple support blaming that on environment conditions is ridiculous unless the usage terms say you have to use the machine in a dust free environment. An open window (in the house, not an OS X window :-)) and polls in spring will be sufficient to get some dirt in there. This panel is clearly not build to be put into something that has a fan (normal monitors using this panel don't have fans, so no airflow, no problem).

    It's also unnecessary to replace the panel. It can be opened and cleaned by a skilled technician (although it's a PITA doing that and not leaving new dust specks there, so probably no technician for hire will want to do that).

    Not sure if this will help anyone, but it really drove me nuts, so I had to do something about it ... probably others will want to do that too.
  • by Shimodax,

    Shimodax Shimodax Sep 10, 2009 4:51 AM in response to Shimodax
    Level 1 (60 points)
    Sep 10, 2009 4:51 AM in response to Shimodax
    This is for those desparate and without warranty who want to try fixing it.

    Find instructions and two pictures to indicate how to do it. Use the help of a friend (you'll definitely need a few extra hands) and of course, do it only if you have technical skills and at your own risk.

    Follow instructions (up to step 5) here (http://news.cnet.com/8301-13506_3-10210484-17.html) about how to open the iMac and how to remove the panel.

    When opening screws, make sure to remember where they come from, they have different lengths. In addition to the tools mentioned there, at least in my model (2007) you also need a size 6 Torx screwdriver (for one of the connectors) and one or better two small flat screwdrivers (to open the clips).

    Then see those pictures:
    http://www.blueflash.cc/media/imacpanel1.png
    http://www.blueflash.cc/media/imacpanel2.png

    Clean the dirt from the back of the glass and from the top of the backlight with a damp fresh/new micro cloth. The polish with a dry new micro cloth.

    Put the stuff together, seal the opening at the back of the panel (see picture 1) and hopefully enjoy a clear look (and possibly a few small specks of dust you introduced).

    And again ... all at your own risk.