This discussion is locked
Kingv84
Level 1 (0 points)

Q: iTunes LP download not completing Err= -19

Just installed iTunes 9 on Mac OS X 10.5.8 and downloaded iTunes LP- Mayhem Take Me Away (Logan De Gaulle Remix) Single by Tyrese for $2, just to see what the whole deal was and it reaches the end of the download and iTunes gives an Error -19, stating,

**"There was a problem downloading “iTunes LP - Mayhem Take Me Away (Logan de Gaulle Remix) / Mayhem Take Me Away (Logan de Gaulle Remix) - Single / Tyrese”. You do not have enough access privileges for this operation.**
**Please check that the connection to the network is active and try again."**

Every other download works fine, just the iTunes LP will not finish completing the download. I even deleted the downloads folder inside the iTunes music folder to start a fresh download of the iTunes LP and I still get the same errror. I also tried downloading it using another iTunes library located on my internal drive inside my music folder and still the same error.

Please help anybody, thanks.

iMac Alum 24 Inch, Mac OS X (10.5.8)

Posted on Sep 9, 2009 2:01 PM

Close
Kingv84

Q: iTunes LP download not completing Err= -19

  • All replies
  • Helpful answers

first Previous Page 4 of 12 last Next

  • by chaosboi,

    chaosboi chaosboi Sep 12, 2009 5:20 AM in response to th4fl4sh4
    Level 1 (10 points)
    Sep 12, 2009 5:20 AM in response to th4fl4sh4
    After Apple re added the LP part to my download, which I can't download, I can't download iPhone app updates either!!

  • by brucetenison,

    brucetenison brucetenison Sep 12, 2009 12:19 PM in response to Roy B
    Level 1 (0 points)
    Sep 12, 2009 12:19 PM in response to Roy B
    This is a Windows 7 machine (x64)

    1: J:\Music
    2: Local drive SATA connected
    3: 200+ GB free (it's a 1TB drive)
    4: I removed everything from the download folder and tried to download again.

    After downloading for the 2nd time, I get a err=-5000 (access privileges), then when I retry, I get our friend the -19 error.

  • by William Sebastian,

    William Sebastian William Sebastian Sep 12, 2009 5:07 PM in response to Kingv84
    Level 1 (10 points)
    Sep 12, 2009 5:07 PM in response to Kingv84
    Doesn't anybody try this stuff first? Where's the QA? I too am getting Err=-19 when downloading iTunes LP - Mayhem. Got the track ok but not the digital media. Nothing unusual about my setup which is a MacBook and a time capsule. Not many problems with itunes before now.

  • by Savage042,

    Savage042 Savage042 Sep 13, 2009 1:27 AM in response to Kingv84
    Level 1 (0 points)
    Sep 13, 2009 1:27 AM in response to Kingv84
    I just downloaded Jay-z the blueprint 3 deluxe album for the LP. I am so mad. I am getting the same error..

  • by tristran,

    tristran tristran Sep 13, 2009 2:03 AM in response to Savage042
    Level 1 (0 points)
    Sep 13, 2009 2:03 AM in response to Savage042
    I had the same problem with Mayhem. jerkbones' tip worked for me:
    It obviously has s/th to do with external drives.
    This is what i did to make it work:
    - unplug the external drive
    - restart iTunes
    - redownload the files
    - quit iTunes
    - plug in the external drive and copy the .itlp file to the desired location
    - start iTunes
    - enjoy the stuff

    anyway: this is just a work-around - i think apple should fix this issue - no one wants to do this work-around every time he buys a iTunes LP :-P

  • by vesal,

    vesal vesal Sep 13, 2009 2:28 AM in response to tristran
    Level 1 (0 points)
    Sep 13, 2009 2:28 AM in response to tristran
    My iTunes music folder is in the default location, so it has nothing to do with external drives in my case. I'm on Windows 7, though, so there might be some weird access rights issues ...

  • by H.Mueller,

    H.Mueller H.Mueller Sep 13, 2009 3:26 AM in response to brucetenison
    Level 1 (0 points)
    Sep 13, 2009 3:26 AM in response to brucetenison
    I just removed the download which gave me the -19 error and tried again. Led to -5000 error. Removed the files again, downloaded agai (this time over a more stable connection, since the last download was interrupted by a conneciton loss):
    error -5000, clicked retry, error -19

    Oh yes, and my iTunes Library is on an external drive. I'll try the work around mentioned above.

    I'm on OS X 10.6.1

    I also noticed that the download shows as 183 MB before it starts, but when it downloads, it's suddenly 215 MB.

    This is getting really annoying.

    Message was edited by: H.Mueller

  • by H.Mueller,

    H.Mueller H.Mueller Sep 13, 2009 3:52 AM in response to H.Mueller
    Level 1 (0 points)
    Sep 13, 2009 3:52 AM in response to H.Mueller
    Ah yes. The workaround does not work. My external drive that contains the iTunes library is FAT32 formatted. Copying the file there failed because of rights issues.

    I found out that apple does not fully support external drives formatted as FAT32. I also had severe problems with an Aperture Library Vault on that drive.

    Please get it to work, Apple

    edit: ah, it worked now. I had to copy it over to the drive manually, then I could drag it to my iTunes window without errors.

    Message was edited by: H.Mueller

  • by Arnd Kaiser,

    Arnd Kaiser Arnd Kaiser Sep 13, 2009 4:30 AM in response to H.Mueller
    Level 1 (5 points)
    Sep 13, 2009 4:30 AM in response to H.Mueller
    Apparently, those of us having their libraries on external drives have a workaround. However, the problem of LP content not loading also occurs with local libraries (as mine). Has anyone found a workaround if additional LP content isn't loading and the iTunes library is on the local drive?

    I tried downloading the missing content (which is clearly there - as 1 available download) from two computers - no success. I always get the same "iTunes Store temporarily unavailable" error message.

    This is really annoying. What an embarrassing launch for this otherwise great new feature! Talk about QA...

  • by chaosboi,

    chaosboi chaosboi Sep 13, 2009 4:48 AM in response to Arnd Kaiser
    Level 1 (10 points)
    Sep 13, 2009 4:48 AM in response to Arnd Kaiser
    I'm not getting the -19 error, just the 'iTunes Store temporarily unavailable' when trying to download the MUSE LP track.
    I also can't download and iPhone apps since this LP track has been in my download que!

  • by Tobias Horvath,

    Tobias Horvath Tobias Horvath Sep 13, 2009 5:47 AM in response to chaosboi
    Level 1 (60 points)
    Sep 13, 2009 5:47 AM in response to chaosboi
    I second that.
    I even just tried it on a different MacBook with a 3G card (different provider) on a guest user account, logging in, same error. The Muse LP seems to be broken to an extent that reenabling the download from the iTunes server side breaks everything.

  • by ipod9985,

    ipod9985 ipod9985 Sep 13, 2009 8:36 AM in response to chaosboi
    Level 1 (0 points)
    Sep 13, 2009 8:36 AM in response to chaosboi
    chaosboi, i'm getting the same store temp unavailable, when i log on and go to check for any downloads with the account button it says 2 available downloads, but nothing happens when i press download, i have to go to the side bar and click download then i get the message, nothing shows up in the download section at all just the itunes store is temporarily unavailble please try again later. i tried downloading the free single same thing happens only, funny thing is i just got a receipt for it this morning, funny considering i don't even have the track.

  • by Carlo Blackmore,

    Carlo Blackmore Carlo Blackmore Sep 13, 2009 10:30 AM in response to Kingv84
    Level 1 (4 points)
    iCloud
    Sep 13, 2009 10:30 AM in response to Kingv84
    I was also getting an Apple ID and Password warning everytime I launched iTunes 9. So it made me think to quit iTunes and trash the com.apple.itunes.plist file in my /user/Library/Preferences folder. After doing that I relaunched iTunes, and then when I had to relogin with my Apple account. Once the check for downloads process started it completed with no problem.

  • by AnthoMac,

    AnthoMac AnthoMac Sep 13, 2009 3:23 PM in response to Shawnx86
    Level 1 (0 points)
    Sep 13, 2009 3:23 PM in response to Shawnx86
    Even though Apple initiated the muse LP download for re-
    enabled for me, I've also been receiving the message that the 'iTunes Store is temporarily unavailable.
    Please try again later.'
    I've restarted my Mac and tried downloading something (a podcast) with
    success, even cancelling its download. When I check for available downloads in iTunes, the podcast resumes but then I receive the exact same message. It's been 24 hours since I've tried and to no avail it still doesn't work. It just throws me back to this 'unable to check'
    message with no additional information as to what's gone wrong, so I dont even get an 'err 19'.

    getting slightly angry.

  • by rgrossi,

    rgrossi rgrossi Sep 13, 2009 7:06 PM in response to brucetenison
    Level 1 (0 points)
    Sep 13, 2009 7:06 PM in response to brucetenison
    I'm having the exact same problem and situation... Windows 7 64-bit. My library is in the default My Music location on C:

    Message was edited by: rgrossi
first Previous Page 4 of 12 last Next