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iTunes 9 Not Recognizing iPod

97526 Views 104 Replies Latest reply: Mar 7, 2010 12:07 PM by Oki RSS
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Andrew Martone Level 1 Level 1 (35 points)
Currently Being Moderated
Sep 9, 2009 4:04 PM
So i just upgraded to iTunes 9... very interesting and different... cool setup

i attach my iPod (classic, 80gig), and it comes up as connected, and it shows up on my desktop, but it does not appear in iTunes... i can disconnect from the computer no problem, but i get nothing in iTunes... i've tried twice and i still have nothing...

Anyone else having similar problems/ know how to fix this?
MacBook, Mac OS X (10.5.5)
  • khunzan Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 9, 2009 11:52 PM (in response to Andrew Martone)
    I have the same problem with my ipod shuffle..
  • neltam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 9, 2009 11:54 PM (in response to Andrew Martone)
    I've got the same problem with 3rd generation iPod nano. It appears on desktop, but I can't sync it with iTunes.
    MacBook unibody late 2008, Mac OS X (10.6)
  • neltam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2009 12:32 AM (in response to Andrew Martone)
    I've accidentally found a solution. After iTunes crash iPod reappears in the sidebar.
    MacBook unibody late 2008, Mac OS X (10.6)
  • VPR Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2009 6:07 PM (in response to Andrew Martone)
    I am having the same problem with my click wheel 20 GB. Additionally, when my iPod is connected to a USB port on my computer, iTunes locks up. The screen does not scroll and all the buttons are unresponsive. This has been going on today since I download iTunes 9.
    Windows XP
  • hilliakl Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2009 7:32 PM (in response to VPR)
    I was having the same exact problem, I just updated to iTunes 9 on my mac book and my 4th generation iPod nano was not recognized by iTunes. I left it connected for about 10 to 20 minutes and now my iTunes finally recognized my iPod. Try leaving it connected for a while and see what happens.

    Hope this helps!!!
  • Windygayle Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 11, 2009 7:58 AM (in response to Andrew Martone)
    I had this same problem. I also had the problem with the corrupt files. A computer wise friend of mine however was able to get my computer to recognize my ipod again. Somehow, he went into system and reverted back to the old driver from apple. The new driver downloaded with the update seems to conflict with the ipod.
    Hope this helps with your problem. I still have corrumpt files.
    Windows XP
  • cooper104 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 11, 2009 4:10 PM (in response to Andrew Martone)
    ok, same issue with classic 80g, plus OSX.. really annoyed, need to scrobble my iPod listening to last fm!!!!
    Mac OS X (10.0.x)
  • ybba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 12, 2009 4:40 PM (in response to hilliakl)
    My 4th generation ipod instantly makes itunes 9 crash every time. Any suggestions?
    macbook pro, Mac OS X (10.4.10)
  • superjonyj Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 15, 2009 6:33 PM (in response to Andrew Martone)
    Same problem. I didn't realize, but my ipod touch gen 2 hasn't connected to itunes (and updated) since 9.10.09, and my itunes apps folder doesnt have any of my apps in it. What should I do?
    macbook pro, Mac OS X (10.4.11)
  • ktornbjerg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 15, 2009 9:47 PM (in response to superjonyj)
    I had the exact same issue, but I think I've managed to get my iPod Classic up and running again.

    I clicked "Enable Disk Use", and after this I was allowed to do a proper restore of the iPod. Now it seems to be working fine again. All my music is present and playable from the iPod again.

    Hope this works for you as well.
    MacBook, Mac OS X (10.6.1)
  • Robin Johnson Level 2 Level 2 (200 points)
    Currently Being Moderated
    Sep 16, 2009 11:09 AM (in response to ktornbjerg)
    cooper104 wrote:
    ok, same issue with classic 80g, plus OSX.. really annoyed, need to scrobble my iPod listening to last fm!!!!


    ybba wrote:
    My 4th generation ipod instantly makes itunes 9 crash every time. Any suggestions?


    superjonyj wrote:
    Same problem. I didn't realize, but my ipod touch gen 2 hasn't connected to itunes (and updated) since 9.10.09, and my itunes apps folder doesnt have any of my apps in it. What should I do?


    Report the problems to Apple via the Feedback form. http://www.apple.com/feedback/ipod.html

    *Please do this!* It's the only way we can get them to issue patches to resolve these problems, by making the company aware of them directly.

    ktornbjerg wrote:
    I had the exact same issue, but I think I've managed to get my iPod Classic up and running again.

    I clicked "Enable Disk Use", and after this I was allowed to do a proper restore of the iPod. Now it seems to be working fine again. All my music is present and playable from the iPod again.

    Hope this works for you as well.


    I can't do this as connecting my iPod to iTunes 9 immediately crashes iTunes, I don't get the option to Enable Disk Use - or even to Restore my iPod - as all I get is the iPod not being recognised and the spinning beach ball of doom.

    Aaaaaaarrrgghhh!
  • dale Sherbourne Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 16, 2009 11:44 PM (in response to Andrew Martone)
    Ipod 20gb 3gen itunes 9 seen by desktop turns on itune shows up on fider window side bar diskutily
    not in itunes have erased the thing formated in every way concievable have been to the mac store hear in portland and had it restored it shows up on every one elses computer
    i don't want to do a reinstall of the whole systemther are 2 broken permissions

    Permissions differ on "System/Library/PrivateFrameworks/iPod.framework/Versions/A/CodeResources", should be lrwxr-xr-x , they are -rwxr-xr-x .
    Permissions differ on "System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/CodeResources", should be lrwxr-xr-x , they are -rwxr-xr-x .
    these do not repair
    Have run diskwarrior from new version start up disk and from folder will try target mode
    also have used drive genius2 updated no such luck
    but i belive it to be stuck in some kind of disk mode loop
    I can but files on it music on it but none of it shows up on the ipod screen on;y on the fnder screens on the imac

    have reinstaled itunes after scrubbing the intire system of every thing ipod itunes
    have deleted the ipod drivers
    have over written the permissions reinstalled the packages naaaaadaaaaaaaa
    Get an interestin ap called invisibles
    imac 24" 2.8Ghz 4gb 667MHz DDR2 SDRAM 10.6.1 itunes 9. oho
    Imac, Mac OS X (10.6.1), dual monitors
  • BCBusa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 17, 2009 10:39 AM (in response to Andrew Martone)
    Somewhat comforting to know others are in the same boat, although frustrating. I have spent countless hours trying to get my ipod Classic 80 gb back in order. It indicates that I need to restore it. Problems include my Macbook will not boot if iPod connected. It locks at the grey screen. This can be remedied if I unplug iPod and reconnect at the blue screen. The system does not recognize my iPod nor does iTunes most of the time. If I reboot as per above it will usually connect and show in iTunes. Itunes then request that I restore which fails with an error message 1430. I have tried it with both my Mac and Parallels Windows XP. No difference. fails everytime. I have tried reformatting on both systems but this fails with an input/output error. I have tried all of Apple's suggestions at least twice. Disconnected external USB drive, reinstalled a new copy of iTunes 9, unplug and replug in computer, reboots etc, etc, etc to no avail. At this time I have an expensive paper weight. My ipod has never had a single issue until iTunes 9. I am currently on the road and will be trying the same thing with my home iMac when I return tomorrow. May even revert to previous iTunes on back up and give it a try. Completely frustrated. I have long supported Apple and have had nothing but good things to say. This will leave me sour for some time to come. Going digital with my music has caused me much pain starting with my PC and I am nearing the end of my rope. If Apple's attempt to shut out the Pre has resulted in this mess I have to wonder if I will continue to support portable media until they are more reliable and user friendly. Too afraid to synch my Nano and iTouch.
    Macbook/Imac running Snow Leopard, Mac OS X (10.4.11)
  • Adam de Jong Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 17, 2009 10:51 AM (in response to Andrew Martone)
    Exactly the same problem here.

    Our iPod video 30GB; iPod video 60GB and iPod classic 80GB do not show up in iTunes 9. Not in Leopard, not in Windows XP, not in Windows 7. Some even show a 'generic removable disk' icon. iPod touch 1G; iPod mini and iPhone 3G work properly however.

    My MacBook still has iTunes 8, and all iPods work properly in Leopard and XP. What gives???
    iPod video/classic, Mac OS X (10.5.8)
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