Previous 1 6 7 8 9 10 Next 147 Replies Latest reply: Nov 11, 2009 12:54 PM by BrainScanMedia.com, Inc. Go to original post
  • Mimi60 Level 1 Level 1 (0 points)
    I updated my mac and itunes before backing up my iphone and upgrading the software. Then I went to Las Vegas ( I am in OK) and found even though I had 5 bars, I couldn't use my phone in the hotel, my battery wouldn't stay charged and my emails wouldn't update. My daughter's Blackberry continued working at all times. It wasn't until I got home that my phone updated and I could make calls. I could text though. Doesn't Vegas support 3G?????? I was not happy.
  • Jacemg Level 1 Level 1 (0 points)
    The update bricked my iphone and restore is unresponsive. I attempted to reinstall an older version (8). Itunes 8 would install but not run. I uninstalled intunes 8 and redownloaded itunes 9 and the installer WOULD NOT RUN ON EITHER WINDOWS XP OR WINDOWS 7 on two different computers. I've also attempted to download older versions of itunes on different computers and the installers would not run on those either even after multiple restarts.

    The problem seems it could be VIRUS RELATED since the issue seems to keep growing in terms of problems. The virus could be infecting the computer, preventing itunes from installing and messing up firmware updates / restores.
  • Jacemg Level 1 Level 1 (0 points)
    The update bricked my iphone and restore is unresponsive. I attempted to reinstall an older version (8). Itunes 8 would install but not run. I uninstalled intunes 8 and redownloaded itunes 9 and the installer WOULD NOT RUN ON EITHER WINDOWS XP OR WINDOWS 7 on two different computers. I've also attempted to download older versions of itunes on different computers and the installers would not run on those either even after multiple restarts.

    The problem seems it could be VIRUS RELATED since the issue seems to keep growing in terms of problems. The virus could be infecting the computer, preventing itunes from installing and messing up firmware updates / restores.
  • iphone friend Level 1 Level 1 (0 points)
    I tried all the above and nothing worked.

    If you haven't worked it out yet, the solution to error 2002 failure to restore after going through all the steps suggested by Apple guide and various forums: i tried all of them, the only that worked for me was to find a Mac computer with an iTunes 9.0.1 installed and do the restore of my iPhone on there, which tookamazingly short time to do,and it upgraded my firmware to 3.1 as well, and then bring it back to my computer and carry on with the suncing to my latets update before the update to the 3.1 version firmware.

    i hope it works for you

    By the way I actually had this done in an Apple Store, and they did not charge me anything. There wasno special hocus pocus, the attendant plugged my iPhone into his Mac, started iTunes, and did a restor and within minutes (as opposed tothe hours it takes on my Windows XP system, the rstore was doen and the firmware update was complete
  • Weels Level 1 Level 1 (0 points)
    My iphone works but it cannot sync with itunes after OS 3.1. Nice one apple
  • ssmith1005 Level 1 Level 1 (0 points)
    ~<*DO THIS!!!*>~


    Same thing happened to me...tried updating to 3.1 and it crashed, could not do a restore to save my life...took it in to the genius bar, he tried to restore it, when it failed, he gave me a new one free of charge (warranty) just go already!!!

    Message was edited by: ssmith1005
  • ARMiller09 Level 1 Level 1 (0 points)
    I tried to update my iPhone 3G to 3.1 on iTunes 9.0 (on Windows Vista). After about 15 minutes my phone flashed a few times, turned off & the unknown error box popped up (multiple error codes would come up). I tried to recover it about 25 times on several different computers & iTunes versions with no luck. The only thing that would come up on the screen was the iTues & USB cable icons.

    At that point I was beyond irritation...

    I walked in to the Apple store without an appointment. It took them a few minutes to see me, but the girl that helped me was very nice. She tried to recover it herself a few times with no luck, so she ended up replacing the phone with a brand new one. It was a painless experience getting it replaced, but what a flipping hassel! My phone can't just go dead on me like that! I hope Apple will be much more careful in the future before relasing updates that kill our phones!
  • zaery Level 1 Level 1 (0 points)
    I updated to 3.1, and after 10 minutes of redownloading my lost apps, it turned off, with no warning, and now it is impossible to turn on, holding the buttons don't work, plugging it into my computer doesn't do anything either. I plug it in, and it doesn't even light up.
  • Leslie van der Linden Level 1 Level 1 (0 points)
    I own 2x iPhone 3G's and I have upgraded both units to OS 3.1. (SUPER BIG MISTAKE)

    The one phone I use for work (in that I am on it 24/7/365) and the WiFi has stopped working (dose not authenticate to AP - and yes I did re-flash AP)Battery Life BAD and has even switched off a few times (Hard reboot needed) - I did a Factory reset and re-flashed unit. And NO IT STILL AHH...

    The 2nd phone my wife uses (in that it makes calls every now and again) the WiFi works, it has not rebooted itself and the Battery Life looks to be ok...

    NOW WHAT THE F... IS GOING ON WITH THE SOFTWARE... NOTE: Both iPhone are 3G/16Gb units.

    APPLE PLEASE REPLACE OS 3.1 GIVE US 3.X (BUGFIX-MAX)
  • LuckyBar*d Level 1 Level 1 (0 points)
    I liked your logic... tried it, it worked!! Nice one!
  • bbavt Level 1 Level 1 (0 points)
    Twice in one month - Brand new iphone. I tried to upgrade to 3.1 and phone turned into a brick. Nice guy at the local ATT store admitted he had seen this before and gave me a new phone. Suggested I try to upgrade again after 9/21. Well, I tried it today with fear in my heart and sure enough - another brick. The guys at the ATT store were able to restore it for me. Still, I live in fear of ever upgrading the OS again. Of course they say - it must be your computer or a loose cable or something. Any chance Apple might admit that the software is a problem considering the number of posts here. Question - is a MAC necessary to use an Iphone? PC users with no ATT warranty beware!
  • BrainScanMedia.com, Inc. Level 1 Level 1 (0 points)
    I just updated my iPhone 1st gen and my phone is now bricked... I love spending money on apple products just for them to kill my gear. Android is starting to look better and better lately...
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