This Copy of iTunes is corrupted or not installed properly

Question

This Copy of iTunes is corrupted or not installed properly

Ran software update and now iTunes shows as v 9.0, but when I run I get the error; This copy of iTunes is corrupted or not installed correctly. Please reinstall iTunes.

I've gone to the download link on Apple's iTunes web page. The 82.8MB file is downloading as 110MB and when I double click on the .dmg file to open, I get a warning: The following disk images couldn't be opened iTunes9.dmg error -4960.

Anyone else?

iMac 24" 3.06 GHz, MacMini 1.83GHz 4GB RAM; 15 PB G4 1.5GB; 1GHz G4 AGP 1.5GB, Mac OS X (10.6), Ultra 10, AppleTV, Airport Extreme N Gig E

Posted on Sep 9, 2009 8:32 PM

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Answer 1

Best reply

Jim VanLeeuwen

Level 6

18,872 points

Sep 9, 2009 10:26 PM in response to David Stempnakowski

The iTunes9.dmg that I downloaded from here was 86.8 MB: http://www.apple.com/itunes/download/

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Answer 2

Sep 10, 2009 11:41 AM in response to David Stempnakowski

Me too. Same message. Download stops after a few seconds.

On a fresh OSX 10.6 install as well.

Not encouraging.

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Answer 3

Jotta

Level 1

6 points

Nov 4, 2009 6:13 PM in response to Jim VanLeeuwen

I got the same error.

Please help... I hate to even think of losing all my prefs and pre-eq sets.

I ran software update, during the install it crashed.
iTunes stopped. It crashes everytime I try to open with an error "The copy iTunes is corrupted or not installed correctly, etc."
Then, I downloaded iTunes 9 from the apple page.
In the middle of the installation, crashed.
And then, the same corruptive annoying error.

I'm can't open my tunes ;/

Running on leopard macbook black mac os 10.5.8

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Answer 4

joenp

Level 1

10 points

Nov 17, 2009 9:22 AM in response to Jotta

Not to worry. The package downloaded by Software Update seemed to be b0rken.

I fixed it like this:
Download iTunes 9.0.2 here:
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iTunes9/061-7197. 20091029.tnz9f/iTunes9.0.2.dmg

That disk image unpacks an .mpkg (meta package) whereas Software Update downloaded a folder containing packages. Looks like it just unpacked on download instead of install.

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Answer 5

Nov 19, 2009 10:50 PM in response to David Stempnakowski

Thank you for this link - We had a "corrupted itunes" issue occur when setting up my new computer and this forum - this particular thread was the answer. It seems to have fixed the problem!

So much better / faster than phone in help.

Cheers.

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Answer 6

Feb 3, 2010 9:38 AM in response to David Stempnakowski

I just encountered this problem, read the solution and decided to click on the installers themselves - installed them individually and iTunes is working again - phew!

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