beaconfield
Level 1 (0 points)

Q: After iTunes 9 upgrade iPod Classic is corrupt without ability to restore

I am upset right now, so this will seem a bit harsh. I do not really care if this has been posted, it needs to be said again.

I upgraded my Windows Vista x64 PC to iTunes 9 today and attempted to sync my iPod Classic 80GB to iTunes. It failed and it became apparent after doing some searching online that the hard drive was corrupt. After connecting my iPod to the PC again, iTunes told me that the iPod was corrupted need to be restored. After downloading the update and extracting it, the iPod restore process begins and then fails.

I've tried to restore my iPod on Mac and Windows, and I've tried all the recommendations from Apple regarding the error that I get, something about the restore failed due to an unknown error 1439. Thanks Apple for unknown errors.

This is a relatively good condition iPod that is slightly out of warranty and I need to know what I can do to get it repaired. It worked just fine this afternoon and I've never had a problem with it, ever. I know it's a functional iPod I just need a restore but it won't work for me.

Will the Apple Store nearest me help me with this, or will they tell me to take off b/c it's out of warranty????

Questions needing answers.

Thanks for any and all help.

-Matt

iPod Classic 80GB, Windows Vista

Posted on Sep 9, 2009 8:58 PM

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beaconfield

Q: After iTunes 9 upgrade iPod Classic is corrupt without ability to restore

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  • by turingtest2,

    turingtest2 turingtest2 Nov 18, 2013 8:10 AM in response to amber438
    Level 10 (86,377 points)
    Apple TV
    Nov 18, 2013 8:10 AM in response to amber438

    The HDD stats look OK, but if you've dropped it there could be some sort of intermittent issue with the pathways used to send data between the device and your computer. Might be worth one more round of format for OS X, format for Windows, but if it keeps acting up then it is probably time to call it.

     

    tt2

  • by amber438,

    amber438 amber438 Nov 18, 2013 10:41 AM in response to turingtest2
    Level 1 (0 points)
    Nov 18, 2013 10:41 AM in response to turingtest2

    Ok i repaired it again with my mac this morning and all seems ok.  I was even able to transfer an audibook to it. If it freezes again I'll do another format or 2 and hope for the best. I might even but a new cable but my older ipod still works great so it's probably this one. Thanks!!!

  • by turingtest2,

    turingtest2 turingtest2 Nov 18, 2013 11:40 AM in response to amber438
    Level 10 (86,377 points)
    Apple TV
    Nov 18, 2013 11:40 AM in response to amber438

    How could I have overlooked the cable?

     

    Yes, that would be another possible cause of problems if the stats check out.

     

    Sometime canned air blown into the dock port can help too.

     

    tt2

  • by rosina14,

    rosina14 rosina14 Dec 8, 2014 12:28 PM in response to beaconfield
    Level 1 (0 points)
    Dec 8, 2014 12:28 PM in response to beaconfield

    I am on my third ipod. The first I gave to my nephew. The second,80gb suffered from battery failure etc. The third, I loaded a cd onto my itunes and when I attempted to synch this to my ipod everything was deleted from it. I have the instruction to reset the ipod but this is totally impossible. I requested a phone response and £25 was requested! I now feel I have, like many other people been taken for a ride. Although it has been little used I feel the automatic updates have corrupted my ipod and deemed it useless, just like the previous one. Apple should inform customers what their policy is and how corrupt it is. Surely these devices should function until the owner wishes to purchase a new one. I shall revert to my cds and vinyl and Apple can stick their ipods where the sun don't shine!!!!!!!!!!

  • by turingtest2,

    turingtest2 turingtest2 Dec 9, 2014 3:55 AM in response to rosina14
    Level 10 (86,377 points)
    Apple TV
    Dec 9, 2014 3:55 AM in response to rosina14

    Apple don't provide free telephone support for iTunes or out of warranty devices.

     

    Rechargeable batteries don't last forever. If they don't last the length of the warranty you can make a claim, otherwise replacement is cheap if somewhat fiddly. I've swapped batteries on iPod 5Gs, 6G classics, and an iPhone 4s. The batteries were a few pounds.

     

    See Corrupt iPod classic for general advice.  Unless there is something wrong with the hard drive (those can fail too) then it should be possible to restore and reload the device.

     

    tt2

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