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Q: Mysterious random total shut downs following 3.1 update
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Sep 27, 2009 9:12 AMby NeilB1,FWIW, I seem to be having good luck with the suggestion of turning 3G off. No freezes or missed calls in about 8 hours.
Inability to access 3G makes iPhone pretty useless for many of my apps, but praying this atleast make phone calls more reliable.
Sure hope Apple supplies a fix this week. -
Sep 27, 2009 9:28 AMby Trash II Treasure,Just got back from apple store meadowhell.
3 days out of warranty, polite and friendly genius swapped 3g for a replacement 3.0.1 no problem.
That is good customer service.
Won't be upgrading any time soon!
It helped that I had printed a baseband crash log that showed the crashes began after sep 9.
'If you want precise dates and times of all of your crashes, then do this:
Open Terminal.app
Enter the following: grep crash ~/Library/Logs/CrashReporter/MobileDevice//Baseband/ | grep Resetting -
Sep 27, 2009 9:32 AMby Trash II Treasure,Just got back from apple store meadowhell.
3 days out of warranty, polite and friendly genius swapped 3g for a replacement 3.0.1 no problem.
That is good customer service.
Won't be upgrading any time soon!
It helped that I had printed a baseband crash log that showed the crashes began after sep 9.
'If you want precise dates and times of all of your crashes, then do this:
Open Terminal.app
Enter the following: grep crash ~/Library/Logs/CrashReporter/MobileDevice//Baseband/ | grep Resetting -
Sep 27, 2009 9:38 AMby Sage C,I agree with your comment. I was told to reset the iphone to factory setting and sync the data, not re-install the backup as it may contain some issue that was causing the phone to black out and get stuck. Since Thursday when I followed the instructions from the Genius Bar in Austin, it has only done it once that day but none so far as of Sunday. I was told if this happens more than 2 or 3 times in a week, they would replace the iPhone. I am weary of that idea as I was told that the next iPhone is really a refurbished phone, not a NEW one.
Message was edited by: Sage C -
Sep 27, 2009 11:19 AMby pumpkinrawk,The day after the 3.1 update my iphone 3G started freezing.
It's been freezing at least 3-5 times a day.
Usually when its frozen, its completely non-responsive. And for some reasons it downloads new email (even though I push my email manually)
So I took it to the apple store. They did a behavior check, and basically told me I shouldn't be restarting my iphone so much. But when you have important calls to receive or make your not left with much of a choice. They also told me I should restore it. So I did using my backup content, and of course it's still freezing.
I called apple this morning and they told me I should Restore it again as a new phone. The guy acknowledged that I needed the new software. But I thought that was the problem
Any help? -
Sep 27, 2009 11:36 AMby ANDML,My friend, no help...
Apple does not care for their customers. As i said before...i will think twice before buying a new product from apple again. Apple we´re your customers, you should treat us with more respect...your indifference will never be forgotten, you can believe. -
Sep 27, 2009 11:38 AMby hmorrow,I had the same problem as everyone else here. I upgraded the MMS service over 24 hrs ago and have not had a system lockup in 30 hours.
***I think the MMS update fixes the problem *************
***I think the MMS update fixes the problem *************
***I think the MMS update fixes the problem *************
