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Headers22
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Q: Mysterious random total shut downs following 3.1 update

Ok, I updated lastnight without a hitch. But now I get random complete shut downs of the phone. It has happened twice. In both instances the phone has come back after doing a hard reboot. Anyone else having this problem?

On my soap box for a minute: EVERY OS update that apple has released for the 3g since I've owned it (other than the last 2.1XX update) has cause problems. The 3.01 update caused it to hang and slow down to a crawl despite two different restores and reinstallations of everything and now this. How hard can it be to write an OS for a maximum of 3 hardware configurations? Does apple actually test this stuff before it goes out? If the slogan is "It just works" well it just doesn't when it comes to apples ability to provide a functional OS for one of their premiere devices.

Iphone 3g, Windows Vista, itunes 9

Posted on Sep 10, 2009 7:44 AM

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Headers22

Q: Mysterious random total shut downs following 3.1 update

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  • by NaturalElement,

    NaturalElement NaturalElement Oct 12, 2009 6:18 PM in response to Headers22
    Level 1 (0 points)
    Oct 12, 2009 6:18 PM in response to Headers22
    Apple specifically states that the 3.1.2 update fixes the problem so I don't know what everyone is complaining about now that the update is out. I just updated tonight, but I have already noticed a much more responsive phone.

    just update like a normal person and be happy.

  • by Vinb,

    Vinb Vinb Oct 12, 2009 6:48 PM in response to Headers22
    Level 1 (0 points)
    Oct 12, 2009 6:48 PM in response to Headers22
    All, I have been having this problem for a month now. I called Apple, they said restore. i did that. Nothing worked. Then they asked me to go to the store. They restored as a new phone. Same problem. Then I restored it as a new phone again. Happened again. So now I am at the very edge of just either asking for a replacement fix or just switching to another phone.

  • by Matty Chang,

    Matty Chang Matty Chang Oct 12, 2009 7:07 PM in response to Vinb
    Level 1 (15 points)
    Oct 12, 2009 7:07 PM in response to Vinb
    Why can't you just update your software as the post just above yours also states???

  • by baas,

    baas baas Oct 12, 2009 7:20 PM in response to NaturalElement
    Level 1 (0 points)
    Oct 12, 2009 7:20 PM in response to NaturalElement
    Had phone crash after 3.1 - Apple replaced due to current issue.
    Had 2nd crash after 3.1 and then 'upgraded' to 3.1.2 - started crashing and draining battery fast. Apple replaced. 3rd phone still doing same-crashing on opening any app (even settings). How many times do you need to restart/restore/rebuild?

  • by beagleman2009,

    beagleman2009 beagleman2009 Oct 12, 2009 7:48 PM in response to Headers22
    Level 1 (50 points)
    Oct 12, 2009 7:48 PM in response to Headers22
    till apple decides to take care of the people that made their phone so popular. they replaced mine twice had me wipe my hard drive and reinstall itunes 12 times but the problem still exist. in my case the phone drivers wont stay in windows they disapear. oh they also had me restore the phone 4 times.

  • by terryd,

    terryd terryd Oct 12, 2009 8:54 PM in response to NaturalElement
    Level 1 (30 points)
    Oct 12, 2009 8:54 PM in response to NaturalElement
    it doesn't help all of us. my phone is still broken. I'm very happy for YOU, and unhappy with my phone.

  • by Shaftymorgan,

    Shaftymorgan Shaftymorgan Oct 13, 2009 3:42 AM in response to terryd
    Level 1 (0 points)
    Oct 13, 2009 3:42 AM in response to terryd
    I have updated mine on Monday and there seems to be no problems, Although on another I took facebook off when I was on 3.1 and that seemed to lessen the coma's

  • by DoktorMac,

    DoktorMac DoktorMac Oct 13, 2009 7:10 AM in response to Headers22
    Level 1 (0 points)
    Oct 13, 2009 7:10 AM in response to Headers22
    Hello!
    I made the Update a couple of days ago, it worked without any problems - since yesterday, suddenly it startet too with total shut downs!
    Is there any solution?
    Greetings, Peter, Berne, Switzerland

  • by araut,

    araut araut Oct 13, 2009 7:22 AM in response to NaturalElement
    Level 1 (0 points)
    Oct 13, 2009 7:22 AM in response to NaturalElement
    some of dont trust apple ... thats why we choose not to update "like a normal person and be happy" .... also I dont want to lose internet tethering .....

  • by Hedd7,

    Hedd7 Hedd7 Oct 13, 2009 7:28 AM in response to Headers22
    Level 1 (0 points)
    Oct 13, 2009 7:28 AM in response to Headers22
    I hope the body of opinion on here carries some weight as at present I want to throw my iPhone through the window! Lovely wonderful piece of kit that I was proud to show off and now, since I updated the software its massively unstable, crashes, shut downs and generally 75% unusable. Tried four times today to send an e-mail and every time it crashed before I could finish. Phone calls stop half way through as the phone locks up. I am more bitter and twisted because it used to be so good but now..... I hope Apple are working every hour that God sends to sort this out because I need a fully functional system as soon as possible.

  • by DoktorMac,

    DoktorMac DoktorMac Oct 13, 2009 7:28 AM in response to Headers22
    Level 1 (0 points)
    Oct 13, 2009 7:28 AM in response to Headers22
    Me again
    Now, I am at home, started my iPhone again and saw, who tried to call me up: The Number was +215. I phoned swisscom up and they told me, they don't know what number this was, but I should never answer and never call back…

  • by BNB666,

    BNB666 BNB666 Oct 13, 2009 7:34 AM in response to Headers22
    Level 1 (0 points)
    Oct 13, 2009 7:34 AM in response to Headers22
    Just adding my woes to the list of complaints. Random shut downs after upgrade. Can't even force re-start. Just have to wait until I phone decides to come back on.
    Sometimes comes back on w/ full battery- sometimes- no battery.
    Happens when phone is charging. Happens overnight. Happens at random times. Is happening right now. Powered down at some point last night. Tried restarting every way possible. Tried charging. Tried syncing. Tried removing sim card. Won't come back on. Bad iphone. Bad...

  • by michaelab,

    michaelab michaelab Oct 13, 2009 7:37 AM in response to Hedd7
    Level 1 (24 points)
    Apple Music
    Oct 13, 2009 7:37 AM in response to Hedd7
    Hedd7 wrote:
    I hope Apple are working every hour that God sends to sort this out because I need a fully functional system as soon as possible.

    Just upgrade to 3.1.2 (which totally fixes the problem this thread is about) and get on with your life, for goodness sake!

  • by michaelab,

    michaelab michaelab Oct 13, 2009 7:39 AM in response to BNB666
    Level 1 (24 points)
    Apple Music
    Oct 13, 2009 7:39 AM in response to BNB666
    BNB666 wrote:
    Just adding my woes to the list of complaints

    PLEASE just read the thread properly. The "coma" bug has been fixed in 3.1.2. Just upgrade and stop complaining about a problem which is now ancient history.

  • by mhudson78660,

    mhudson78660 mhudson78660 Oct 13, 2009 10:09 AM in response to michaelab
    Level 1 (0 points)
    Oct 13, 2009 10:09 AM in response to michaelab
    Downloading the new update now.

    Message was edited by: mhudson78660
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