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Q: Mysterious random total shut downs following 3.1 update

Ok, I updated lastnight without a hitch. But now I get random complete shut downs of the phone. It has happened twice. In both instances the phone has come back after doing a hard reboot. Anyone else having this problem?

On my soap box for a minute: EVERY OS update that apple has released for the 3g since I've owned it (other than the last 2.1XX update) has cause problems. The 3.01 update caused it to hang and slow down to a crawl despite two different restores and reinstallations of everything and now this. How hard can it be to write an OS for a maximum of 3 hardware configurations? Does apple actually test this stuff before it goes out? If the slogan is "It just works" well it just doesn't when it comes to apples ability to provide a functional OS for one of their premiere devices.

Iphone 3g, Windows Vista, itunes 9

Posted on Sep 10, 2009 7:44 AM

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Q: Mysterious random total shut downs following 3.1 update

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  • by iWfalci,

    iWfalci iWfalci Oct 21, 2009 3:38 AM in response to Headers22
    Level 1 (0 points)
    Oct 21, 2009 3:38 AM in response to Headers22
    Actually I have no problems after upgrading to OS 3.1.2. But the battery is still going to dead too fast...

    Sorry about my English. I can write in Portuguese, if it could be better..
  • by 3acc,

    3acc 3acc Oct 21, 2009 7:01 AM in response to iWfalci
    Level 1 (0 points)
    Oct 21, 2009 7:01 AM in response to iWfalci
    I am happy to say that mine is also working well after the update.... the only hiccup I've had is that the mail seems to get bogged down sometimes and the text message function seems to get hinky when I roll back and forth between messages. I know this would infuriate others but given what I was going through with the coma's,shutdowns and restarts it feels great .... once it continues I'm sure I wont be as sympathetic.
  • by Phil2008,

    Phil2008 Phil2008 Oct 21, 2009 7:24 AM in response to Headers22
    Level 1 (0 points)
    Oct 21, 2009 7:24 AM in response to Headers22
    Same issue for me. After updating to 3.1 iPhone randomly shuts down.

    I turned off notifications and it would appear that the problem has gone(fingers crossed)

    Anyone experiencing the issue with notifications switched off?
  • by 3acc,

    3acc 3acc Oct 21, 2009 7:34 AM in response to 3acc
    Level 1 (0 points)
    Oct 21, 2009 7:34 AM in response to 3acc
    To expand on my previous post I should note that I have turned the Shutdown option to "Never" and that seems to have remedied the problem
  • by Mad Pad,

    Mad Pad Mad Pad Oct 21, 2009 9:37 AM in response to Arminio
    Level 1 (0 points)
    Oct 21, 2009 9:37 AM in response to Arminio
    Hi Folks,

    Just to clarify my experience.

    (My understanding of coma mode) My phone looks like it's asleep (blank screen) but pressing home or the power switch won't wake it up. (even holding power does nothing) - it's exactly like the phone has run out of power, but I don't believe that is the case.

    Connecting a power cable cause the phone to "wake up", then even though it looks like it's got a GSM/3G connection it isn't actually connected to my telco (I can't make or receive calls, send or receive text messages or get a data connection (for email or browsing for example). (This sounds like what you encountered Arminio) I have to re-boot the phone (holding power, then sliding the red slider etc).

    Paddy

    PS I've read else where about rouge threads being at the bottom of all this. This kind of makes sense, certainly with 3.1.1 the phone heated up a lot when this happened (I've no idea if this still is part of the problem in 3.1.2 because I was asleep the only time it happened).

    Now (really grasping here, but) if when the phone gets hot Bad Stuff Happens (TM) and the battery metering gets upset and thinks the phone is almost of charge and goes into power save mode* - but becuase of some part of what's gone on upto this point it doesn't do it propery so that a) the "plug me in" graphic isn't displayed when you press the home or power switches and b) the phone doesn't sign-off the GSM network properly then perhaps this would explain it. But I really am guessing and it doesn't help me any, because the rough thread or whatever triggers this is way outside my control.....
  • by Mad Pad,

    Mad Pad Mad Pad Oct 21, 2009 9:39 AM in response to 3acc
    Level 1 (0 points)
    Oct 21, 2009 9:39 AM in response to 3acc
    @3AC - I don't understand what you mean by "I have turned the Shutdown option to 'Never'", can you explain what this setting is or where is it located?

    Thanks

    Paddy
  • by andrewwynn,

    andrewwynn andrewwynn Oct 21, 2009 12:08 PM in response to Mad Pad
    Level 1 (55 points)
    Oct 21, 2009 12:08 PM in response to Mad Pad
    guessing he means the auto-lock setting in the 'general' preference pane.

    -awr
  • by beagleman2009,

    beagleman2009 beagleman2009 Oct 21, 2009 1:57 PM in response to Headers22
    Level 1 (50 points)
    Oct 21, 2009 1:57 PM in response to Headers22
    hopefully apple will fix the os software soon thei whole exsperiance with this update has been one big pain in the butt.
  • by 3acc,

    3acc 3acc Oct 21, 2009 2:31 PM in response to Mad Pad
    Level 1 (0 points)
    Oct 21, 2009 2:31 PM in response to Mad Pad
    I'm sorry the other person had this correct.. its the Auto-Lock function is set to "Never"
  • by Paul Brennan,

    Paul Brennan Paul Brennan Oct 21, 2009 2:45 PM in response to Arminio
    Level 1 (5 points)
    Oct 21, 2009 2:45 PM in response to Arminio
    OK, for all still having 3.1.2 coma issues, try turning OFF push notifications.

    It works for me, good luck !
  • by Kalir,

    Kalir Kalir Oct 21, 2009 6:15 PM in response to Headers22
    Level 1 (0 points)
    Oct 21, 2009 6:15 PM in response to Headers22
    Just following up with 3.1.2 experience... I had a freeze every day or two with 3.1, I upgraded the day 3.1.2 came out, and have not had a freeze, yet. The phone still exhibits a sluggish response, and the battery drains even faster than with 3.1. I barely make it through a day on a charge, this was not the case under 3.1, and under 2.x I would get roughly 2 days per charge.
  • by Mad Pad,

    Mad Pad Mad Pad Oct 22, 2009 12:42 AM in response to 3acc
    Level 1 (0 points)
    Oct 22, 2009 12:42 AM in response to 3acc
    @3AC - I'm probably being really dumb here but...

    When I go to "Settings" > "General" > "Auto-Lock" the options I get are "1 Minute", "2 Minutes", "3 Minutes", "4 Minutes", "5 Minutes" - but no "Never"???

    Paddy
  • by Mad Pad,

    Mad Pad Mad Pad Oct 22, 2009 12:46 AM in response to Paul Brennan
    Level 1 (0 points)
    Oct 22, 2009 12:46 AM in response to Paul Brennan
    One further note - I have push notifications off (they've been that way since a day or two after I applied the first update which added them (3.1?)). I had battery life issues with them on long before I encountered the coma mode issue!

    @Kalir - if you're having battery life problems with 3.1.x I would suggest that you turn off push notifcations. They seemed drop my battery life by 10-15%.

    Paddy
  • by 3acc,

    3acc 3acc Oct 22, 2009 7:16 AM in response to Mad Pad
    Level 1 (0 points)
    Oct 22, 2009 7:16 AM in response to Mad Pad
    You are following the right steps ...under 5 Minutes I have another option that reads "Never" and just for the record I have Push Notifications "On" Since I have it set to Never the screen stays on till I manually shut it down which ends up being next to never as I forget to do so unless I'm putting it in my pocket etc
  • by Mad Pad,

    Mad Pad Mad Pad Oct 22, 2009 9:08 AM in response to 3acc
    Level 1 (0 points)
    Oct 22, 2009 9:08 AM in response to 3acc
    Under 5 Minutes I have another option that reads "Never"


    I don't have that option - just in case, I enabled push notifications and tried that setting again, still no "Never" option!

    Any chance this is somehow connected to my operator (or regional settings) - I know regulatory differences effect somethings like Max Volume in Europe??

    Oh well I guess I'll just have to sit out and hope 3.1.3 sorts things out whenever it arrives!

    Paddy
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