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Q: Mysterious random total shut downs following 3.1 update
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Sep 10, 2009 9:45 PMby NeoSe7en,I'm having this issue as well. I was going to call Apple tomorrow but if the hold time is that long maybe I'll wait.
This whole thing really irritates me. Its a minor issue, but it isn't some obscure one that came out of left field. Apple should have tested this better. On top of that Apple hasn't issued a press release, forum announcement, nothing. I wouldn't be half as upset if they would just give us an update on the situation. -
Sep 11, 2009 4:28 AMby etdashou,I have the same problem.
The iPhone randomly shutdown.
Also, sometimes the battery is suddenly empty for no reason.
I will tag this topic to be notified of any new replies... I hope someone will respond quickly!
I can't use my phone anymore
The problem started exactly when 3.1 was installed on my iPhone 3G -
Sep 11, 2009 4:58 AMby roosky,It looks like the fix mentioned by @MultiSync (turn off MobileMe calendars) worked for me too. Previously the phone was reaaalllly slow with many spontaneous reboots. I have a LOT of subscribed calendars and I think it was indeed trying to synch them (this is new behaviour) as it was asking me for authentication information for the calendars. I did a restore- probably not necessary in retrospect- and turned off the calendar syncing. Things seem okay now so far. -
Sep 11, 2009 5:04 AMby etdashou,Interesting.
My calendar is synced using this step by step: http://www.ianfernando.com/2008/sync-google-calendar-with-iphone-3g/
NuevaSync with Google Calendar.
I will turn off this feature and see if it helps. -
Sep 11, 2009 5:46 AMby mccd,Confirming one shutdown/lockup today.
Have to add (previous post uneditable) that it was a difficult upgrade, on an XP with updated iTunes will lock at operation 13, progress 0% - multiple times
Had to switch to W 7 Enterprise without iTunes and install iTunes 9 then it restored the firmware flawlessly; switched back to XP and restored from backup - OK; synced - OK; restored from backup again; 99% progress bar full and stalled (1:30 AM). Rebooted, iPhone showing Restore Complete. All settings restored , less the icons placement.
Sleeep. -
Sep 11, 2009 6:56 AMby Francisco Robles,Actually doesn't shut downs, is doing some task (what I ignore which is) which make it unresponsive and very slow to react. Yesterday, mine was unable to bring the screen on, but I left it for a while, like 30 mins, then I try again and it act normally. Maybe this task is working on is the MobileMe syncing. -
Sep 11, 2009 6:59 AMby Muttley28,Exactly the same issue with the lock-out and inability to wake from sleep. Have to press Sleep/Wake and Home buttons down until Apple logo appears. iPhone 3G since July 2008 without a hitch up till now with the 3.1 upgrade.
The phone is neither in sleep mode nor is it completely shut down...it just goes into a coma. Unfortunately callers hear a normal ringing tone when they try to call when phone is in coma mode, but the iPhone neither rings nor registers a missed call when finally woken again.
Tried several Restores, it works for a while, then the problem starts again.
Come on Apple--FIX IT PLEASE!! -
Sep 11, 2009 7:20 AMby Jake5289,Well, it happened to me again but like someone said before I think its in a coma, not shut down. I couldn't get a response so as a test I called my iPhone from my office phone and it rang but the phone just sat there doing nothing. I left a message and after a few minutes the phone magically woke up!!! I knew it was back because the screen flashed and I was able to unlock and get it to work. The carrier info on the top left was originally blank and then it found a signal, so maybe it has something to with the network causing it to go into a coma. After another minute I got the indication I had a voicemail (the fake one I left) so at least that is coming through. Interesting.
