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Headers22
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Q: Mysterious random total shut downs following 3.1 update

Ok, I updated lastnight without a hitch. But now I get random complete shut downs of the phone. It has happened twice. In both instances the phone has come back after doing a hard reboot. Anyone else having this problem?

On my soap box for a minute: EVERY OS update that apple has released for the 3g since I've owned it (other than the last 2.1XX update) has cause problems. The 3.01 update caused it to hang and slow down to a crawl despite two different restores and reinstallations of everything and now this. How hard can it be to write an OS for a maximum of 3 hardware configurations? Does apple actually test this stuff before it goes out? If the slogan is "It just works" well it just doesn't when it comes to apples ability to provide a functional OS for one of their premiere devices.

Iphone 3g, Windows Vista, itunes 9

Posted on Sep 10, 2009 7:44 AM

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Headers22

Q: Mysterious random total shut downs following 3.1 update

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  • by Adam Albright,

    Adam Albright Adam Albright Sep 21, 2009 8:24 AM in response to TempusThales
    Level 1 (85 points)
    iPad
    Sep 21, 2009 8:24 AM in response to TempusThales
    For those suggesting to turn off fraud warning: that's a neat idea, but unfortunately it doesn't seem to be a magic bullet for all. It was the first thing I tried, since it was a simple suggestion (and I did reboot after, and have several times since). It also doesn't fully make sense to me that this would be the problem anyway, since I never get these comas when the iPhone is plugged in to a wall charger, and several others have reported the same. Although technically fraud prevention could probably interact somehow with being on battery, this doesn't seem like an obvious kind of interaction...

  • by Christian Roux,

    Christian Roux Christian Roux Sep 21, 2009 8:27 AM in response to Headers22
    Level 1 (0 points)
    Sep 21, 2009 8:27 AM in response to Headers22
    The iPhone freeze is continuous when i activate push service for my mobileme account.
    If push is disabled the freeze is rare.

    Suspicion a problem to push service or mobileme services, when i disable "fraud warning" does not change nothing.

  • by mccd,

    mccd mccd Sep 21, 2009 8:29 AM in response to TempusThales
    Level 1 (0 points)
    Sep 21, 2009 8:29 AM in response to TempusThales
    @TempusThales:
    Did that but no coma followed; actually never using 3G, Push and the top (power) switch gained me no following comas (IWFM)

  • by Jay Gouline,

    Jay Gouline Jay Gouline Sep 21, 2009 8:54 AM in response to Headers22
    Level 1 (0 points)
    Sep 21, 2009 8:54 AM in response to Headers22
    I know this is not much considering the problem, but it seems that when my iphone locks up, the number of signal strength bars drops (i. e. 4 bars to 1 bar in a 4 bar zone). I use this as a notification to reboot my phone.

  • by slackercow,

    slackercow slackercow Sep 21, 2009 8:58 AM in response to azodnemyar
    Level 1 (0 points)
    iCloud
    Sep 21, 2009 8:58 AM in response to azodnemyar
    still no response from apple? it's getting a little ridiculous now, i get 'random' voicemails and a slew of text messages all at once from the phone going comatose like this! this is rather troublesome to know i can't rely on my phone to even receive phone calls.

  • by Anton,

    Anton Anton Sep 21, 2009 9:31 AM in response to slackercow
    Level 2 (170 points)
    Sep 21, 2009 9:31 AM in response to slackercow
    I have restored but still happen !!!!
    Call lost.
    -A

  • by TMacATLGA,

    TMacATLGA TMacATLGA Sep 21, 2009 9:41 AM in response to Headers22
    Level 1 (0 points)
    Sep 21, 2009 9:41 AM in response to Headers22
    This is completely ridiculous! My phone randomly turns off at least 3 times a day since the update. FIX IT ALREADY! I'm missing important calls

  • by TorpedoJuice,

    TorpedoJuice TorpedoJuice Sep 21, 2009 10:08 AM in response to Headers22
    Level 1 (0 points)
    Sep 21, 2009 10:08 AM in response to Headers22
    I'm also experiencing random shut downs (3G - 3.1)...sometimes as many as 2-3 per hour. It appears to go into "coma" mode with greater frequency as the battery power goes down (i.e. < 20% = more frequent).

    Hopefully Apple releases something....soon...as I'm tired of trying to wake my phone up from a deep sleep.

  • by Curtis1820,

    Curtis1820 Curtis1820 Sep 21, 2009 10:07 AM in response to Headers22
    Level 1 (0 points)
    Sep 21, 2009 10:07 AM in response to Headers22
    Adding my name to the list of crashing iPhone 3G after the 3.1 update. Mine does not turn off by itself; it just won't get calls, voice messages or send text messages. Have to turn it off and on again to get it to work. Does appear random.

    How do we FIND the solution when there are 64 pages of these messages? It says "helpful: 2" and "solved: 1" but how do you locate those?

  • by marcus304j,

    marcus304j marcus304j Sep 21, 2009 10:27 AM in response to Headers22
    Level 1 (10 points)
    Sep 21, 2009 10:27 AM in response to Headers22
    Count me in. I've had it happen a few times a day. When it comes back on, I notice my phone has no connectivity and takes the time to reassociate with a tower, so I wouldn't doubt that my phone is "off" when it goes black.

    Has anyone tried going back to 3.0.1? Just an idea...

  • by jkozlow3,

    jkozlow3 jkozlow3 Sep 21, 2009 10:39 AM in response to marcus304j
    Level 1 (4 points)
    iPhone
    Sep 21, 2009 10:39 AM in response to marcus304j
    Mine has been perfect after rolling back to 3.01 and setting it up as a new phone. I realize 3.1 is a POS, but I'm not sure why everyone is just complaining about it instead of rolling back to 3.01. If your phone worked fine before 3.1 like you all claim it did, ROLL BACK.

    This has solved the problem for many people in this thread and several have posted links to videos on YouTube which walk you through the process very simply.

  • by Eric Wasserman,

    Eric Wasserman Eric Wasserman Sep 21, 2009 10:44 AM in response to Headers22
    Level 1 (30 points)
    Sep 21, 2009 10:44 AM in response to Headers22
    Count me in as another person with this problem. Very, very frustrating.

  • by Lynn in St. Louis,

    Lynn in St. Louis Lynn in St. Louis Sep 21, 2009 11:18 AM in response to Headers22
    Level 1 (0 points)
    Sep 21, 2009 11:18 AM in response to Headers22
    I just updated yesterday, and I've seen either the Mysterious random total shut down, or it WON'T shut down. Additionally, there are locations in some NING communities that I belong to that I have always been able to access, which now I cannot, while others, using their Mac or PC still can. ARGGGGGGGGGGGGGGG

  • by StephaneD,

    StephaneD StephaneD Sep 21, 2009 11:21 AM in response to Eric Wasserman
    Level 1 (0 points)
    Sep 21, 2009 11:21 AM in response to Eric Wasserman
    Hi from Belgium,
    BAD NEWS! :(((((
    Few days ago , I've try to reinstall my iphone instead of restore...
    I though it was ok, because no crash since... but 10 mn ago..... AGAIN THE IPHONE FREEZE!!!
    APPLE DO SOMETHING! it's crazy.
    I'm a MAC Fan since 25 years but with the iphone 3.1 I begin to be very disapointed! :((((((((((
    I'm now oblige to return again to my Nokia E61 if I don't want to loose a call. :((((((((((((((((((((((

    Stephane D.
    www.diamondsoftware.net

  • by enigma76,

    enigma76 enigma76 Sep 21, 2009 11:26 AM in response to Headers22
    Level 1 (0 points)
    Apple Music
    Sep 21, 2009 11:26 AM in response to Headers22
    So far, after turning 3G and wifi OFF, no "comas" since yesterday. I was having about 15 "comas" a day. Try that and please let me know if it works.
    I know it is not the solution, but at least your iPhone will be ON until Apple fixes the issue.
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