Error -9812 and -1202

I want to say I have the same problem. It used to be error -9812 but I downloaded the new itunes software and now its -1202; I hoped my problem would be solved with the download but obviously not.

The frustrating part is that everything worked fine before the error occurred. I am on a very tightly secured computer network, but downloading music and such is something that is let by and worked normally before (in case that seems like it could be an issue).

Also, I've looked up the solutions to this problem and they didn't work. I use vista, and a lot of the solutions are listed for XP. When I try them out either I can't follow the same instructions due to differences in the OS, or files that are in one aren't in the other. Several talk about .dll files, and one in particular (depending on which solution I've looked at - others have more of this) is said not to even exist on the computer: initpki.dll I thought maybe that was a problem so I downloaded it, put it in the right folder, but got the same thing.

Please, please someone figure out how to solve our problem. I used the itunes on another PC of mine, but my laptop (which is all I have with me right now) has this issue. I have $50 in gift certificate balance on itunes but i can't use it where I am now due to this issue 😉

I have the same issue. called Apple, was told to unistall all Apple programs, reboot and then reinstall iTunes9. did all that and no dice! call support again spend 30 minutes with him then he transfered me to a closed department!! wow i was irritated.
poked around myself, then low and behold I FIXED IT!
CHECK YOU COMPUTERS SYSTEM DATE AND TIME.

I have the same issue. Called Apple, was told to unistall all Apple programs, reboot and then reinstall iTunes9. Did all that and no dice! Call support again spend 30 minutes with him then he transfered me to a closed department!! Wow I was irritated.
Poked around myself, then low and behold I FIXED IT!
CHECK YOU COMPUTERS SYSTEM DATE AND TIME. mine was set to 7/3/08. once i reset to the proper date and time, ZERO ISSUES!!
I hope this helps you!

Same Error 1202 issue with XP...Last go around with Itunes 8 it was an Internet Explorer issue but took a look and this is a different issue.

Help is much appreciated. Ken

I only wish it was that simple, but my date and time are spot on.

When I try to buy a song, its error -9812, but when I try to check my account, its error -1202.

Three things:

1. If you look a the Certificates snapin for your 'Local Computer' in MMC and only find a few Trusted Root Certificates then you should run the Microsoft May 2009 Trusted root certificate update from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=f814ec0e-ee7e-435e-99f8 -20b44d4531b0&displaylang=en

The above fixed the 8192 problem for at least one person that I know of.

As a matter of fact it wouldn't hurt to re-run that whether you think you're missing Ceritificates or not.

2. If you ever had your computer connected to an Active Directory domain then there might be a problem with your Certificate policy. The Local Computer Policy MMC snap-in might show you some settings that you can fiddle with.

This fixed a raft of problems for people to do with updates and sign-ins an so on.

3. Apple now have a support document that points to to an MS knowledgebase article on how to troubleshoot certificate problems on Vista. It's long and involved and the final step if nothing has worked is a reinstall. You should check out the article here: http://support.microsoft.com/kb/822798

This last one was presented as a solution to problems that were fixed by the first two so try those first.

Best of luck!

Message was edited by: Mike P. Ryan. Typotastic!

Mike, thanks for the tip! You fixed my problem. Finally I can buy music again!

Hi Mike, many thanks for the tips. Didn't know exactly what I did, but the problem is fixed! No more errors. : )

I am glad the XP solution worked, I scanned the same suggestion in step 1 has nothing for Vista.
The suggestion for vista in step 3 is the as I started with, though I am not doing a full reinstall.
Thanks for the help though!

The First suggestion worked for me, even though i am running vista, you should try it.

I'm having a SIMILAR problem! the new itunes is giving me "error -95"? i think? It won't sync the rest of my songs because it says error. I tried going through the discussion boards, and found nothing. SOME ONE PLEASE HELP! I have a itouch 2nd gen. Itunes is acting weird x.x I mean when I first upgdated it, itunes synced my songs but only 119 of them. I still have like 200 more to go. ANY HELP?!

Please & Thank You!

I got around the 1202 error with a pretty easy fix. Right click on "redeem" on the itunes home page. It will give you a choice to open or copy - choose "copy this link". Then paste it into a new internet explorer window. Accept the security prompt then it should load up the space to put your code in.

Many thanks, had error -1202 unable to access redeem link in quick links on itunes home page, apple email support no good, followed advice below to check pc's date and time re-set to correct date-problem solved.Can now enjoy my itunes gift card.Thanks so much for posting help.