2 Replies Latest reply: Sep 11, 2009 8:36 AM by vidgpersonrsw
Helen Berman Level 1 Level 1 (50 points)
I upgraded to iTunes 9 yesterday.

My first few attempts to update Genius resulted in an error message. Late yesterday afternoon I tried again and Genius is still synching with a message stating "Waiting for Apple to Deliver Your Genius Results" with the barber pole line indicating that something is happening.

This has been going on for approximately 15 hours.

iTunes is working fine and even Genius is operating properly in terms of my being able to create a new Genius Playlist using even very recent additions to my library.

I do have an extremely large music library and as I recall it took some time for Genius to download last year when it was introduced -- but I don't remember it taking 15 hours -- and still incomplete.

Is this normal. I can just wait of course since everything that I need in terms of functionality is operating fine and at a normal speed.

iMAC 2.16 GHz Intel Core 2 Duo 24" (late 2006), Mac OS X (10.5.8)
  • Grahame Fendle Level 1 Level 1 (0 points)
    Helen Berman wrote:
    My first few attempts to update Genius resulted in an error message. Late yesterday afternoon I tried again and Genius is still synching with a message stating "Waiting for Apple to Deliver Your Genius Results" with the barber pole line indicating that something is happening.


    That is happened to me twice since upgrading to iTunes 9 yesterday. It happened under 8, but very, very rarely.
  • vidgpersonrsw Level 1 Level 1 (125 points)
    No, that is not normal.

    Stop the genius data transfer by clicking the "x" to the right of the loading bar. Then go to "Store > Update" genius and try again.

    If that doesn't work, stop the transfer, turn off genius (in the store menu) then try turning it on again.

    Also keep in mind that Apple's servers are experience a fairly heavy load due to the recent updates, which may be causing some slowness.

    Message was edited by: vidgpersonrsw