9.0 now can't complete purchase--error (no#) re time & cookies

FWIW, repairing permissions did not help. Fully uninstalling iTunes 9.0 (using Apple support sheet guidance, not just a drag to Trash) and re-installing iTunes 9.0 did not help. I could sign in to iTunes or so it appeared as iTunes Store displayed my name and email and showed me signed in. When I tried to buy, however, up popped the 9,9 license agreement agreement which I signed again, and then the error message. I also was not able to view my account info, no matter how carefully I entered my login email and password.

What DID resolve my problems with view Account info and with being able to buy again was changing my password -- the very password I had always used in the past and the one one iTunes store was recognizing but Account was not. Go figure. I used the lost password mechanism to change the pw. Afterward, still logged in to iTunes store using old password, I successfully logged into Account info with new password. Then I again tried buying an app, and suddenly, it all worked as it should.

Hi, yes, I marked my query answered because I did resolve the problem of not being able to make a purchase. I resolved it by

(1) ignoring the message about cookies --I rarely have cookies enable in Safari and have never gotten that message, and, BTW, when I checked the more-info link in the error message, it took me to Apple support page about cookies and time in WINDOWS, not Mac.

(2) ignoring the message about date/time of computer as mine was absolutely accurate.

What solved the probem for me was changing my password. Now the password I carefully and accurately keyed in was the one I'd long used. Nevertheless, I clicked on forgot password and got a link to change my password. THEN I was able to log into and view my Account info. Once I could do that, I had no further problem making a purchase in iTunes.

Yes, I received two emails from iTunes support, from someone who stated up front the problem was out of her area. She offered suggestions including checking Apple support pages and checking technical support offered by Apple. Other than those, I tried the specific suggestions she had. None resolved the problem. Her followup email wasted my time. I took time to give full feedback and she thanked me in the manner people breezily say "have a nice day" in passing and suggested I give feedback to Apple.

I can't help with Firefox. My suggestion is to try the simplest first, based on what worked for me:

Try to log into your iTunes account info. If you cannot, then change your password. Easy to do, might fix the problem for you, too. ;-)) good luck.

Iroth, my resolution was a short ride that's over. Today, I'm back to square one. Once again, I cannot log into my account info in iTunes. I change the password (again) and still cannot log in regardless of whether I do or do not have cookies enabled in Safari 4.0.3 I haven't tried to purchase anything because not willing to spend money just to see if I get the stupid cookies/date error message again. If I can't log into my account info with the current password, I'm quite sure I would not be able to make a purchase.

I never had to be be concerned about cookies before, so IF cookies are requisite now, it came with the iTunes 9. I don't think it's cookies, frankly. I think it's an iTunes bug and I'm fed up. If Apple wants me to buy from iTunes, then they's better fix it. I'm not spending any more time on wrestling with this.

I wonder whether this is only happening on Tiger or whether it's occuring with Leopard/Snow Leopard users as well.

Had marked answered because I thought problem was resolved; resolution didn't hold, am experiencing the problem again

Oh, Iroth, I swear this is annoying beyond belief.

After I posted that cookies didn't make a difference, I found that the choice of cookie-setting did make a difference. If I enable Always accept cookies, and even close Safari, then yes, I can open my account info in iTunes 9. But like you, as soon as I delete the cookies, I can no longer access my account. Enabling accept cookies only by sites I navigate to did not work for me. This positively INFURIATES me because it means that if don't want to leave cookies enabled, then I have to babysit the blooming iTunes cookies (by finding and leaving them there should I wish to delete all other cookies OR I can delete them and then if I want to buy anything in iTunes, I have to actually go open Safari first and enable Always accept cookies.

Other browsers have sensible choices, such as allowing you to specifically name sites from which cookies will be accepting (and freeing you to decline ALL others). If Apple's iTunes is going to require this browser cookie stuff, then it should set up a similar preference for those of us who don't like cookies at all.

So Apple is now making me work harder than I may care to work just to buy things. It can definitely derail impulse buys, but if they don't care, c'est la vie. Aside from iPod apps, I can buy music and videos elsewhere ... and will rather than jump thru Apple's new cookie hoops. It was quick ' easy to buy before. Having to mess with cookies in Safari just to make an iTunes purchase is a PITA so far as I'm concerned.