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3289 Views 9 Replies Latest reply: Oct 9, 2009 8:02 AM by Roguesaber
Currently Being ModeratedSep 12, 2009 3:18 AM (in response to sphilli)HI,
Try launching Safari and Mail from the Applications folder. If it works, drag the Safari and Mail icons off the Dock. Just drag straight up. They'll go poof.
With Safari or Mail open, select the icon in the Dock/Keep in Dock.
If that doesn't help, locate these files.
Drag those files to the Trash, empty the Trash and restart your Mac.
CarolynIntel iMac 2.66 Snow Leopard, Mac OS X (10.6), iPhone 3GS PBookG4 iBookG4 Intuos Tablet Epson Olympus Airport iPods JBL
Currently Being ModeratedSep 12, 2009 9:53 AM (in response to Carolyn Samit)Thank you! That was helpful. In doing the dragging around, I discovered I was trying to open the pre-Snow Leopard copies. Everything's working now. thanks for responding.PowerBook G4, Mac OS X (10.4.3)
Currently Being ModeratedSep 20, 2009 11:38 AM (in response to Carolyn Samit)Hi Carolyn,
I'm having the same problem with Snow Leopard (10.6.1) with Mail.
Keeps saying "You can't use this version of the application Email with this version of Mac OSX. You have Email 3.6."
How exactly do I locate this file....'com.apple.Mail.plist'
Thanks.MacBook Pro 2.53Ghz, Mac OS X (10.6.1), 4GB RAM
Currently Being ModeratedSep 20, 2009 1:43 PM (in response to serendipityuk)There should be a separate "Mail" application that comes with Snow Leopard. That one should open fine. My problem was I kept trying to open the pre-Snow Leopard Mail ap, and that's when I get the error message. When I threw out the old app and launched the new one, everything worked fine.
Hope that helps.
StevePowerBook G4, Mac OS X (10.4.3)
Currently Being ModeratedSep 30, 2009 8:07 PM (in response to Roguesaber)The file should be at /Users/username/Library/Preferences/
Just an FYI, I trashed the file like the thread said to and I still can't open the appMacBook Pro Santa Rosa, Mac OS X (10.6.1), 15", 2.2GHz, 4GB RAM, SuperDrive
Currently Being ModeratedOct 1, 2009 12:27 PM (in response to sphilli)Hey all! I just got off the phone with Apple Care and we were able to resolve my problem of Mail not opening (version errors).
I initially, following the device of this thread, deleted com.Apple.mail.plist, but that did no good.
*What needs to be done (at least for me):*
Drag Mail.app to the Trash and delete it
Pop in your Snow Leopard DVD
Choose Optional Installs
Open MailMacBook Pro Santa Rosa, Mac OS X (10.6.1), 15", 2.2GHz, 4GB RAM, SuperDrive
Currently Being ModeratedOct 9, 2009 8:02 AM (in response to Greg Plancich)I was able to resolve my issues by opening the Mail app with no issues and then it updated, the Safari browser then opened fine and has worked ever since.MacBook Pro and MacPro, Mac OS X (10.6.1)