3431 Views 9 Replies Latest reply: Oct 9, 2009 8:02 AM by Roguesaber
Try launching Safari and Mail from the Applications folder. If it works, drag the Safari and Mail icons off the Dock. Just drag straight up. They'll go poof.
With Safari or Mail open, select the icon in the Dock/Keep in Dock.
If that doesn't help, locate these files.
Drag those files to the Trash, empty the Trash and restart your Mac.
There should be a separate "Mail" application that comes with Snow Leopard. That one should open fine. My problem was I kept trying to open the pre-Snow Leopard Mail ap, and that's when I get the error message. When I threw out the old app and launched the new one, everything worked fine.
Hope that helps.
Hey all! I just got off the phone with Apple Care and we were able to resolve my problem of Mail not opening (version errors).
I initially, following the device of this thread, deleted com.Apple.mail.plist, but that did no good.
*What needs to be done (at least for me):*
Drag Mail.app to the Trash and delete it
Pop in your Snow Leopard DVD
Choose Optional Installs