Freezing on "OK to Disconnect" screen

My 5G Nano leaves that screen pretty quickly after I eject it from my computer. Maybe yours is defective or your firmware upgrade went wrong?

I have exactly the same issue with my son's macbook(it takes 1 hour to unfreeze) . I talked to Apple support and they asked me to try with another MAC. It actually worked: no more freeze. They told me then to re-install Itunes 9 on the 1st MAC (specific process to uninstall) and start again. Unfortunately it did not work (still that same OK to disconnect screen)...

I'm getting the same thing. I'm waiting on hold to speak to someone. I rebooted mine after it was stuck on the OK to disconnect screen. It now stuck on the Apple logo and has been for at least 30 minutes so far.
It's very annoying to buy a brand new product and it doesn't work.

Same here! My iPod synced then had the spinning wheel on the 'OK to Disconnect' screen. So I decided to reset my iPod and now I just have the Apple logo showing. Going on 15 minutes or so. Very disappointed, hope this won't happen every time. I'd be glad to know if anyone finds a fix.

I called Apple and they are going to replace it. The Apple logo stayed on the screen for hours until the battery finally died. I plugged it back in and it's stuck on the Apple logo again.
Although mine is going back for replacement, I'd be curious to know if anyone finds a way to get theirs working.

I have the same issue. There doesn't seem to be any way of turning it off, either - it stays on the apple screen indefinitely, regardless of what I do, including resetting it.

I'm going to return mine to the store and get a refund. At least my four year old nano actually works, even if the battery isn't that great.

Oh great, sounds like there's a defective bunch out there. Not too sure if this is allowed, but I thought I'd say this as a 'bump' to keep this topic on the front page to make sure other people see this. This is something I'll be keeping in mind when I get my new nano...

Yeah, there appears to be a bad batch, but Apple will replace it and get you a new one. Sure it is inconvenient, but just make the phone call and they will handle it. I've got my shipping labels already and they will send out a new one once FedEx receives it. Should have the new one by Tuesday or Wednesday.
Don't let it stop you from getting one.

Hi everyone, i'm from france and i have your problem.
And the more musics you add, the longer the freezing.
There must be a lot a guys with this same problem.

I was able to get around this somehow!

I returned the iPod and the replacement did exactly the same thing as the first - synched with the computer, accepted an eject and then showed the ok to disconnect screen after it disconnected.

But I was able to put it into disk mode (reset and then centre button and play/pause while it's showing the apple logo), upgrade the firmware, then it died again, then it didn't work.

So I unplugged it, put it into disk mode again, put it back into the computer, iTunes picked it up again, and then I was able to restore it. This time I let iTunes pick the tracks for me and synch it automatically (no control from me) and it automatically disconnected itself once the synch was complete without me having to eject it.

Hopefully this works for someone else. It's not ideal to have no choice about what tracks you use, but maybe Apple will patch it eventually.

in case it's relevant, mine was a black 8gb ipod nano.

That is definitely concerning that your replacement did the same thing. I'm wondering if it is any particular content. I copied a variety of things on to my iPod before I disconnected. Playlists, artists, podcasts, photos, and a movie. I also turned on the option to only copy checked songs.
When I get my replacement I'll copy things over gradually to see if any of those things caused the issue. What type of content did everyone else copy over?

In my case, there was only music ( ~1000), and playlists.
Mine is a black 16gb.

Hi there,

I have exactly the same problem. Anyway I managed to restore my iPod and started to sync music WITHOUT my smart playlists.
And it worked perfectly. So i decided to create a new playlist and put in all my files from my smart playlist.
So I had exactly the same number of songs. And it worked.

It seems as it is a problem with smart playlists. I got a problem with them on my iPhone as well.

Thanks for the information. I use smart playlists a lot. I'll avoid them on the new iPod when it arrives until Apple has a fix for this.

Guys, here is the solution.
It's true that the smart playlists cause the bug of the ipod.
So you can delete then recreate them.
It works fine for me, and i can finally enjoy me new ipod.
Good luck, from france