Previous 1 2 3 4 5 Next 516 Replies Latest reply: Jul 14, 2012 7:25 PM by SexySam Go to original post Branched to a new discussion.
  • blipszyc Level 1 Level 1 (5 points)
    I have the same problem of iTunes 9 not being able to recognize my iPhone under Windows 7. I have a Gigabyte EX58 Mobo, but I didn't have these problems until iTunes 9 was installed. I had no problems syncing two iPhones under Win7 with iTunes 8, but ever since 9 was installed, I can't get it to find either phone.
  • Daniel Nobbe Level 1 Level 1 (0 points)
    I have the same problem with the iphone(3G) unable to sync with itunes 9 with windows 7. I'm using an Asus P7P55D.

    There's an issue with the usb drivers and the iphone. I don't know the full details, but i'm pretty sure it has to do with the new power saving modes for the P55 boards.

    The easiest fix i've found so far is to just buy a pci usb card and sync from there
  • plus613 Level 1 Level 1 (0 points)
    I tried the PCI USB card.. the system registered it fine, said it was functioning properly, but it didn't recognise anything that I plugged in to it - which is quite annoying.

    I don't know if the PCI card is stuffed (bought it from some cheapo computer shop, a VIA based chipset, Bytecc U2410V) or if there's something else I have to do to get the **** thing working.

    This issue is so frustrating, as I contacted Gigabyte who told me to talk to Apple, I contacted Apple who told me to talk to Gigabyte. Way to go with the post-sales support, guys.
  • Amp300 Level 1 Level 1 (20 points)
    I'm not certain which of the following has gotten this working for me... and at best it is a work around, but I've been syncing without issues for about a week now. I have:

    1. Done a complete restore of the iPhone. (WARNING: Deletes all data.)

    2. After first sync error, delete/remove iPodDevices.xml file from the C:\Users[User Name]\AppData\Local\Apple Computer\iTunes directory.

    3. Dug into the BIOS on my Gigabyte GA-P55M-UD2 and turned C-State functionality on.

    4. Removed Bonjour using the Windows 7 version of the Add/Remove Control Panel (WARNING: Breaks certain iTunes functionality, including Home Sharing, and certain iPhone Apps, such as Docs-to-Go syncing).

    5. Close all other programs before plugging in the iPhone to sync.

    I'm not sure what above the above has temporarily resolved the problem... but I haven't had an error for a while now. Hopefully Apple will get this matter resolved soon, as I'd like to reinstall Bonjour without risking my iPhone data.
  • dakiernan Level 1 Level 1 (0 points)
    My friend and I are also experiencing the same problem. I wish iTunes would release a new version compatible with the new Windows.
  • DigHeal Level 1 Level 1 (0 points)
    I have an EVGA motherboard (NVIDIA chipset) and have been experiencing problems syncing my 3G iPhone since did a clean install of Windows 7 Home Premium late last week. Mainly, I get the timeout problem. Deleting the iPodDevices.xml file fixed it for me just now, but I get the sense based on what I am seeing here, this won't be a permanent fix.

    I'm posting thing because there were some discussions going on indicating it might be a Gigabyte-specific mobo problem and it isn't...
  • Slipgrid Level 1 Level 1 (0 points)
    Here's my issue:

    Windows 7 64 Bit
    iPhone 3GS with iPhone OS 3.x
    iTunes 64 Bit
    Installs fine

    - Will sync correctly if I only sync contacts.
    - If I try to sync media long with the contacts, it usually gets the first four music tracks, and then it fails. The phone goes out of sync mode, while the computer is still trying to sync. The computer then becomes unusable, and requires a reboot. ITunes takes all the computers resources, the computer is unresponsive, and it gets so hot it seems like it will melt.
  • Amp300 Level 1 Level 1 (20 points)
    I must have jinxed myself by posting. Failed the next sync.
  • msgordon Level 1 Level 1 (0 points)
    Download and install Windows XP Mode and Windows Virtual PC from Microsoft, it will not correct the issue with iTunes and Windows 7 but it will provide a workaround untill this can be resolved with an update or a patch from Apple or Microsoft.

    This will run XP inside a window from Windows 7.
    Install Itunes in the virtual XP and everything should now work.
  • Slipgrid Level 1 Level 1 (0 points)
    So the solution is to upgrade to Windows XP? Nice.

    Though in MS's defense, Windows 7 Beta has been available for many months now.
  • Amp300 Level 1 Level 1 (20 points)
    Have you tested this? Plus613 (who may admittedly have other PC problems) stated above that XP would sync, but that it was doing so incredibly slowly.

    Windows XP Mode under Windows 7 requires you to be running Windows 7 Professional, Ultimate or Enterprise (i.e. people like me running Home Premium are still SOL). Further, to do this legally, it would require having an extra Windows XP license.

    I'm going to pickup a USB PCI card from Fry's on my way home from work. I'm very annoyed with Apple at the moment. Regardless of whether the problem is being caused by something in Windows or something in the new Intel chipset, for products this major (iPhone, Core i5/i7) this should've been discovered and corrected before being pushed out to users, causing frustration and data loss.
  • plus613 Level 1 Level 1 (0 points)
    I might try the XP mode tonight, see if that's any faster than just native XP on the same hardware.

    I don't have any PC issues, just I don't think the new PCI card worked. Windows started blue screening as soon as it went in, despite it telling me it was functioning properly.

    Everything else works fine on the machine, and it's rock solid - never once crashed (excluding adding in the PCI card)

    Maybe I'll try another model.
  • rickgsoldo Level 1 Level 1 (10 points)
    After a couple of contacts to Gigabyte technical support (and a reference to this topic thread), I got a message today saying they are conducting internal testing on this subject. I imagine this issue is going to get bigger fast.

    Hopefully Apple is recognizing the issue also.
  • Kimserena Level 1 Level 1 (0 points)
    ugh ..... Of course this would happen! Windows 7 (64) / iPhone / iTunes (64). Computer recognizes the iPhone, and the computer runs iTunes - both perfectly. HOWEVER, now with both iTunes (64) & Windows 7 (64), iTunes does not recognize my iPhone!!!!! I'm sooooo frustrated and spent hours looking for a solution that apparently has yet to exist! I guess I will wait like everyone else...
  • macking104 Level 1 Level 1 (0 points)
    Try looking at this Microsoft discussion. Appears to be associated with a USB conflict. Look in Device Manager for any usb issues. 8e-49b4-addc-dc5b457d34db
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