Question regarding early termination and handset earpiece volume

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Question regarding early termination and handset earpiece volume

Hello,
I purchased iphone a week ago from ATT.
If I terminate my contract after 10 months, do I have to return my iphone to ATT even though I pay the early termination fee?

Another question is this,
when I get a phoe call, the handset earpiece volume is not loud enough to hear in the noisy place.
Is there anyway to fix this problem?

Thank you.

Posted on Sep 12, 2009 9:01 PM

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Answer 1

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Jim VanLeeuwen

Level 6

18,872 points

Sep 12, 2009 11:12 PM in response to chung1q

chung1q wrote:
If I terminate my contract after 10 months, do I have to return my iphone to ATT even though I pay the early termination fee?

No, you only have to return it if you cancel within the first 30 days and don't pay the fee.

Is there anyway to fix this problem?

Your volume switches work differently depending on what you are doing. You may get a readout above the "speaker" symbol that appears on the screen telling you what volume is being adjusted.

If you are not using anything, the volume switches adjust the ringer volume.

If you are playing music or video, they adjust the music/video volume.

If your headphones are plugged in, they adjust the headset volume.

If you are actually on a call, they adjust the earpiece volume or speakerphone volume, whichever you are using (without a readout).

If you are on a phone call using bluetooth, they adjust the bluetooth volume.

Dial something like the National Time Signal (303) 499-7111 or your local recdorded weather and adjust the volume during the call.

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Answer 2

chung1q Author

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Sep 12, 2009 11:31 PM in response to Jim VanLeeuwen

Thank you Jim VanLeeuwen.
I know volume switches work differently.
I maximized the handset earpiece volume while I am on a call, but the volume is not loud enough compare to my old cell phones.
The maximum volume of iphone sounds similar as medium volume level of my old phones.

You mean after the first 30 days, if I pay early termination fee which is $175, I can keep the iphone right?
But some people say I have to return or pay extra to ATT because iphone 3gs originally costs $599, but they sell it at $199. Which means Even with ETF $175, it is less than $599.

Thank you!

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Answer 3

Sep 12, 2009 11:45 PM in response to chung1q

Call AT&T Customer Service and ask them.
1-800-331-0500 or 611 from your wireless phone

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