New Mac user can't get dial-up to authenticate

I just acquired an older iBook (version=2.2), OS X 10.2.8(6R73). I've never used a Mac before and am currently learning how to use the system and hardware.
Being stuck with dial-up I set up the internal 56K modem for my ISP (PeoplePC).
It's pretty simple (I thought)--using TCP/IP PPP--account name, password and phone number. The modem dials, connects, and after several seconds disconnects (Failed to authenticate).
I then tried to use the terminal window and after connecting command line says--Account name//login/login/:--I enter my account name.
Then the next command line--Password:--the cursor is one space away from the colon and blinking and doesn't move when I enter my password (normal or not?).
The next line says--**Bad password-- and goes back to the (enter) Account name.
I can do this about three times before my modem times out and hangs up.
The PPC people are useless (We don't know anything about Macs- you need to get Mac help). Of course when I had any problems in the past with what always turned out to be THEIR software the first thing they do is tell you that it's YOUR computer, system, browser, Microsoft, phone company, etc.
So I can't get anyone there that's smart enough to at least tell me if there's any particular entries to be made in logging in (scripting or HTML or handshake protocol or whatever). I can set up a manual dialup connection on my Windows PC without their software, no problem.
Incidentally, I love the way this iBook automatically gets itself right into my Windows network and on-line with ICS through an ethernet crossover cable. I'm on right now with it but I don't want to have two computers next to each other online (especially through a single phone connection). Talk about multi-tasking! I've got about 4 tabs open in IE8 on the win PC and a couple more here (Mac) on Firefox. So I never have to wait for a page to load (SLOW); by the time I'm done with one several others have already loaded.
I'm really starting to like this Mac. I don't know whether it's the machine or the Firefox browser (never used anything other than IE) or both but the same pages load really quick and errorlessly compared to my other box, which is sharing the connection.
Well, after making a short story long, does anyone have a clue on helping me get my new (to me) iBook on-line on it's own?

Message was edited by: wired4action

iBook, Mac OS X (10.2.x)

Posted on Sep 13, 2009 11:17 AM

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2 replies

Sep 14, 2009 10:23 AM in response to Q Lazarus

Hi, Q Lazarus. Thanks for the reply. That link you included led me to what I needed.

Since I couldn't directly download the Dialguard 1.8.7 zipfile (unless, I guess, I set up an account at the Linux forum site) I decided to just Google and get it off the web.
I found that it was pretty hard to find but in lookong around I found other Linux forum references regarding PeoplePC's dial-up problems.

Rather than using DialGuard others solved the problem by simply adding "@peoplepc.com" to their account name.

So that was the only thing I changed and--HAPPY DAYS ARE HERE AGAIN! My modem dialed right in and connected. And much quicker than PPC's software (dialer) on my Win PC.

After screwing around for several days and pulling my hair out in frustration trying to get my Mac on-line I was done in a few minutes, thanks to your input.

I will mark this thread "Solved" and get on with learning to use my "new" iBook system.

Again, many thanks for the most helpful reply.

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New Mac user can't get dial-up to authenticate

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