2 Replies Latest reply: Sep 24, 2009 6:43 AM by JCAlias
ewyatt Level 1 Level 1 (0 points)
Ok I need some help-

I updated my work computer (PC) to the new iTunes 9. now everytime I open iTunes it shows a log in box that says: Proxy Authentication Required.

I type in my network login and click "OK" sometimes it asks again and I just click ok. I check Remember password but next time I launch iTunes it asks again. Any way that I can stop it from asking? it never asked beofore I updated.

In my LAN connections under Internet Options I only have "Automatically detect settings" selected.

I have tried checking the other options but nothing changes.

Any help would be appreciated.

As a side note since I installed iTunes 9 my safari has been having problems. When I try to log into certain sites (i.e. this site) It says I entered the wrong info for my companies proxy server incorrectly. If I use IE or Firefox it works fine and I can connect.


MacBook Pro, Also use PC at work
  • flippyfiller Level 1 Level 1 (0 points)

    I'm having the same issue ever since I upgraded the iTunes 9. The first time I clicked on iTunes Store, the Proxy Authentication Required showed up.

    I tried to log in but it did not work.

    Help, please, anyone...
  • JCAlias Level 1 Level 1 (0 points)
    I've got the same problem since upgrading to iTunes 9 and now 9.01.

    This is with and without "Automatically detect settings" ticked in Internet Explorer (7).

    It's a total pain in the arse... if I leave the details blank for the Authentication, and just click okay, it usually works. The application just doesn't seem to be proxy aware like v8 was.